Mission Metroplex, Inc.

Taking Church to the People - One life at a time

aka Mission Arlington/Mission Metroplex   |   Arlington, TX   |  missionarlington.org


Mission Arlington/Mission Metroplex began in 1986 to assist people with their physical, intellectual, emotional and spiritual needs. Mission Arlington/Mission Metroplex has greatly expanded its original mission to include a multitude of services, including a medical and dental clinic whose services are provided at no cost to those in need of medical or dental care. With the aid of volunteer doctors, dentists, nurses and medical personnel, Mission Arlington/Mission Metroplex provides this very important care for the people who are most in need.

Ruling year info


Executive Director

Mrs. Tillie Burgin

Main address

210 W South St

Arlington, TX 76010 USA

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NTEE code info

Human Service Organizations (P20)

Emergency Assistance (Food, Clothing, Cash) (P60)

Christian (X20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

All Services

Mission Arlington/Mission Metroplex provides the following services at no cost to residents of Arlington, Mansfield and Grand Prairie: clothing, food, furniture, medical and dental care, transportation, some rent and utility assistance, counseling, and Bible Studies.

Population(s) Served

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Mission Arlington / Mission Metroplex continues its exempt purpose by meeting physical, intellectual, emotional, and spiritual needs of the community.

Mission Arlington / Mission Metroplex provides a wide variety of services, both within the community and at our headquarters in downtown Arlington. These services provide solutions for all the categories of needs mentioned and include:

• Physical needs

o Our food pantries provide groceries
o We provide clothing, household goods, and furniture
o Our clinics provide free medical and dental care
o Our Front Room program provides direct financial assistance for bills.
o Transportation services help homeless and at-risk families go to work and get children to school and day care.
o Holiday events include providing Thanksgiving dinners, a Christmas store that provides toys to families free of charge, and our annual fall festival and Easter egg hunts give children opportunities for safe and fun activities.

• Intellectual needs

o Our afterschool programs help children with homework and to learn to read
o Our English as a Second Language classes provide language instruction

• Emotional needs

o Our Counseling services help people work through emotional pain and relationship issues
o Our neighborhood based programs for children, youth, and adults help residents foster healthy relationships through sports leagues, crafts programs, summer activity centers, field trips, and more

• Spiritual needs

o We provide Bible Studies and prayer services in neighborhoods throughout our community
o We hold special evangelistic outreaches such as revival services and Rainbow Express (our version of a Vacation Bible School or Backyard Bible Club)

All services are provided free of charge.

Since 1986, Mission Arlington / Mission Metroplex has been working to carry out the mission described above. Our assets for accomplishing these tasks include:

• Close partnerships with churches, schools, businesses, and social service organizations in our community to multiply all of our effectiveness.
• A commitment to using volunteers for all our programs helps us be more efficient, engages the community with our work, and provides a platform for training and dispersal of volunteers throughout our community, the region, and the nation
• A focus on seeing the people we serve as people and never as program recipients helps transform “clients" into friends, guests, and fellow workers. Today, about 1/3 of our volunteers are people who were once recipients of our services and are now serving others.
• An organizational culture of economic efficiency that lets us consistently operate with 3% or less of donations being used for management overhead
• A strong reputation in our community for fiscal integrity and capability to meet needs in our community
• A consistently transparent approach to our work: we are independently audited each year, post our annual reports on our website, and are members in good standing/have high reviews with nonprofit accountability organizations including Charity Navigator, Guidestar, The Better Business Bureau, and the Evangelical Council for Financial Accountability
• Award-winning core leadership with long-term commitment to the mission of Mission Arlington / Mission Metroplex

In 2012, Mission Arlington/Mission Metroplex met a variety of needs . Over 250 families were assisted daily in our emergency assistance program receiving food, clothing and furniture and thousands were seen in our dental and medical clinics. After school programs assisted thousands of children with tutoring and snacks. A variety of neighborhood programs provided families and children with fun, safe activities. Families received new toys at Christmas, turkeys and food at Thanksgiving and other holiday activities were provided. Weekly Bible studies and prayer services were held throughout our community. Special activities such as revivals, camps and backyard Bible clubs were held throughout the year. Examples of growth in our efforts in the past three years include expanding our medial clinic, adding a new summer camp for teenagers, growing our counseling services, planting new churches, and stepping up our disaster preparedness efforts (for tornadoes and other potential local crises).

There continue to be critical needs in the medical and dental areas as well as emergency assistance. Even though many individuals have been assisted in these areas, more resources are needed as individuals in our community continue to find themselves in crisis. Mission Arlington/Mission Metroplex continues to seek resources to provide more care in our clinics and in the emergency assistance area. Many needs still exist in all areas and we constantly look for ways to provide for families in our community. There are more children that need tutoring, more patients that need medical care, more families that need help paying an electric bill, more adults that need a ride to work, and more people that need to hear about the love of Christ. We are excited for the future of Mission Arlington/Mission Metroplex and would love it if you would be a part.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Anyone with a need physically, intellectually, emotionally or spiritually.

  • How is your organization collecting feedback from the people you serve?

    Suggestion box/email, Suggestions are received mainly by word of mouth, email, website, facebook and other reviews.,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects,

  • What significant change resulted from feedback?

    When we started distributing food through a drive-through line, we were bagging inside and taking it out to the cars. One of the guests suggested we set the food up outside to make it faster for the people in line. We immediately made that change.

  • With whom is the organization sharing feedback?

    Our staff,

  • How has asking for feedback from the people you serve changed your relationship?

    We want do well at caring for the people so they will understand God's love for them.

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,


Mission Metroplex, Inc.

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The people, governance practices, and partners that make the organization tick.


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Connect with nonprofit leaders


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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Mission Metroplex, Inc.

Board of directors
as of 03/11/2022
SOURCE: Self-reported by organization
Board chair

Dr. Denny Dowd

Dallas Baptist University

Bob Burgin

Dallas Baptist University

Norma Sue Davis

GEC Scales

Denny & Candy Dowd

Dallas Baptist University / Arlington ISD

Martha Glasgow

No Affiliation

Regina Grissom

Mission Metroplex

Chip & Lynn Handlin

IC Systems, Inc. / Briggs Freeman

Louis & Barbara Heinze

Heinze Construction

Mike & Leila Magill

Ennis, Inc.

Colby & April Shannon

Texas American Insurers / Birdville ISD

Robert & Sally Walker

Acme Electric

Larry Parsley

Valley Ranch Baptist Church

Jeff & Sue Brown

No Affiliation

Michael & Rene Demaree

No Affiliation

Paul & Charla Vineyard

Babes Chicken

Mike & Sandra Irwin

Anchor Fence, Inc.

Don & Christi Guion

H. Don Guion DDS, Inc.

Kevin & Kim Eden

Development/Family Medicine

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Not applicable
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Not applicable
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 3/11/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.


No data

Race & ethnicity

No data

Gender identity

No data


No data

Sexual orientation

No data


No data

Equity strategies

Last updated: 03/11/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
Policies and processes
  • We have community representation at the board level, either on the board itself or through a community advisory board.