PLATINUM2023

Children's Advocacy Center of Collin County Inc.

aka CACCC   |   Plano, TX   |  www.caccollincounty.org

Mission

Children's Advocacy Center of Collin County takes action to provide safety, healing and justice for children victimized by abuse or neglect.  The Center, founded in 1992, uses a multi-disciplinary approach to investigate, prosecute and treat child abuse. Over 175 professionals co-house in a 55,000 square foot child friendly facility including, TDPRS Child Protective Services, law enforcement, Assistant District Attorneys and medical and therapeutic providers. These professionals work together with a Volunteer Auxiliary of over 300 community volunteers to support children suffering abuse so children and their non-offending family members are able to receive all services free of charge to help them through their trauma in one state-of-the-art facility.

Ruling year info

1991

Chief Executive Officer

Mrs. Lynne McLean

Main address

2205 Los Rios Blvd

Plano, TX 75074 USA

Show more contact info

Formerly known as

Collin County Children's Advocacy Center

EIN

75-2389095

NTEE code info

Hot Line, Crisis Intervention (F40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Over 250,000 cases of child abuse or neglect are reported in the state of Texas each year. In 2017, Child Protective Services (CPS) received more than 6,000 reports of child abuse or neglect in Collin County alone. Our organization partners with law enforcement and CPS to provide children with the care and services necessary to successfully address the issues that they face after being removed from an abusive situation. Without treatment and support services, children may have great difficulty succeeding in other areas of life. The trauma caused by abuse and neglect often means they fall behind in school, do not participate in peer-related activities and are forced to focus on survival, rather than reaching their full potential.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Clinical Services

Nearly 15,000 hours of clinical therapy were provided through the Clinical Services Department of CACCC last year alone.  This therapy and mental health is critical to the healing of the victims and their families.  Studies show that child abuse leads to significant mental health issues in adulthood “Without effective therapeutic intervention, many traumatized children will suffer ongoing or long-term adverse social, emotional, and development outcomes that may impact them throughout their lifetimes"(NCA).  Left unresolved, it can manifest itself in the victim becoming an abuser when he or she becomes an adult, continuing the generational cycle.  Moreover, untreated abuse victims are 59% more likely to be involved in juvenile crime than other teens.

Population(s) Served
Children and youth
Victims and oppressed people

Forensic interview: A forensic interview is a legally justifiable, fact finding interview of a child conducted by trained, unbiased professional interviewers at the request of law enforcement or Child Protective Services (CPS). Interviews are done to provide the child an opportunity to disclose if child abuse has occurred, and if so, to gather details of the abuse in a non-leading, developmentally appropriate manner. In an observation area behind secure doors, police and CPS watch the interview as it takes place in order to make immediate decisions for the child’s safety, as well as that of the community.

Population(s) Served
Children and youth
Victims and oppressed people

Family Advocacy and Support Services is a victim advocacy program that provides crisis services which responds directly to the emotional and physical needs of crime victims by providing emergency and basic needs for the primary victim/s (the child/ren) and secondary victims (caretakers or non-offending family members) of child abuse during the crisis period.

This program assists victims in attaining stability in their lives by helping to provide essential items such as housing, emergency financial assistance, food, clothing, transportation, medical care, childcare, and other basic human needs. Family Advocacy and Support Services staff are approved to file for Presumptive Eligibility for Crime Victims Compensation (CVC) which expedites the approval process and removes an additional stressor from families.

Population(s) Served
Children and youth
Victims and oppressed people

Where we work

Affiliations & memberships

National Child Traumatic Stress Network 2013

Videos

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people who received clinical mental health care

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Related Program

Clinical Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of forensic interviews performed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Forensic Interviewing

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of people receiving family advocacy services per year

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Family Advocacy and Support Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

1) Deliver efficient, comprehensive services for children victimized by child abuse in all of Collin County, Texas

2) Maintain the leadership role for children's advocacy in Collin County

3) Become financially self-sustaining with sufficient resources and effective strategies to acheive our vision and accomplish our mission

1) Provide comprehensive and accessible services for children and families in Collin County impacted by child abuse or neglect.

2) Develop and implement community education program.

3) Implement a plannned giving and endowment opportunties.

CACCC is a unique public-private collaboration by specific design which began in 1992 after a task force from the Junior League of Plano identified sexual and physical abuse as priorities for the community to address. Since that time, we have served over 70,000 children and our services have grown dramatically, as the number of children we serve. We are able to offer services to 100% of the children identified as victims of abuse. Services are provided by a well integrated model of intervention and a multidisciplinary team consisting of over 250 professionals from partnering organizations including: Allen, Frisco, McKinney and Plano Police Departments, Collin County District Attorney's Office, Collin County Sheriff's Office Child Abuse Task Force, Texas Department of Family and Protective Services, and medical, caseworkers and therapeutic providers. CACCC also partners with Children's Medical Center at Legacy.

All of our services are provided at no charge and no waiting list. For over 30 years we have raised the standard in how child abuse cases are handled and have become the model for CACs across the nation. CACCC is the only agency in Collin County providing services designed to ensure the safety and healing of child abuse victims.

We are an accredited member of National Children's Alliance and Children's Advocacy Center of Texas which evaluate CACs nationally and statewide. Victor Veith, Ex. Director of National Child Protection Training Center in Winona, Minn. said " I want the community to understand how cutting edge the [center] is, it's clearly one of the best in the country"... "Some of the most cutting-edge reforms implemented across the country have been implemented here", (Chambers, K. Plano Star Courier, 30 Jan. 2012).

Since our founding in 1992, the CACCC has provided services to more than 70,000 clients. In 2022 we provided core services to nearly 4,000 people affected by child abuse or neglect. Specifically, we accomplished the following:

• 1,165 forensic interviews allowed children to share their stories of abuse and neglect, which helped reduce the trauma associated with retelling their story over and over to multiple officials

• 784 clients received therapy services that helped them cope with abuse and focus on the future

• 2,248 clients received services from Family Advocacy and Support Services

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

Children's Advocacy Center of Collin County Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Children's Advocacy Center of Collin County Inc.

Board of directors
as of 08/30/2023
SOURCE: Self-reported by organization
Board chair

Mr. Ed Record

Al Valente

Bell & Valente

Miguel Aguirre

Texas Instruments

Marsha Clark

Marsha Clark & Associates

Tracey Cline

Credit Union of Texas Charitable Foundation

Kimberly Cousin

JP Morgan Chase

Ashley Denison

Caliber Collision

Patty Escoe

Blue Cross Blue Shield

Scott Graham

Ernst & Young

Fraser Hay

Texas Healt Presbyterian Hospital Plano

Nate Moran

Toyota Motor, North America, Inc.

Jessica Nemmers

Flair Data Systems

Cal Parsons

Texas Instruments

Mark Patterson

N/A

Kris Sanders

Children's Health Systems

Diane Seimetz

Launch Agency

Paul Sheldon

Quilling, Selander, Lownds, Winslet & Moser

David Shilson

Frisco Police Dept.

Ana Soto

NRG Reliant

Toni Sutton

INV/AR

Brad Tate

Children's Health

Robb Temple

Independent Financial

Greg Willis

Collin County DA

James Bradow

N/A

Jennifer Dominguez

Broadcom

Michael Glazier

First United Bank

Jennifer Dominguez

Broadcom

Ed Record

N/A

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/30/2023
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 06/06/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.