Community Healthcare of Texas
Programs and results
What we aim to solve
Hospice and palliative care are grounded in the belief that everyone has the right to comfort care and dignity. It is the accepted model for quality, compassionate care for people facing a chronic or life-limiting illness or injury and involves an interdisciplinary approach to medical care, pain management, and emotional and spiritual support, all tailored to patients' wishes and values. A team of professionals, supported by volunteers, also cares for patients' caregivers and family because hospice and palliative care recognize the family as the unit of care. As the state's largest not-for-profit provider, one serving 25 North Central Texas counties, Community Hospice of Texas feels a unique duty to provide care without regard to ability to pay. As a result, the organization provides more than $1 million in Community Care, or non-reimbursed care, in a typical year, the cost of which must be offset by philanthropic gifts and non-operating revenue.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Adult Hospice & Palliative Care
Community Healthcare of Texas offers a full range of hospice services, including nursing care, pastoral counseling, home health aides, homemakers, physicians, social services, bereavement care, volunteer services, symptom management, speech therapy, dietary assistance, durable medical equipment, and medical supplies. We offer all four levels of hospice care, from routine home care to in-patient care in our three hospice houses.
Grief Care Services
Community Healthcare of Texas, the state’s largest not-for-profit provider of compassionate end-of-life care for adults and children, provides Grief Care services to supports patients’ families and any member of the public seeking help to live with loss.
Our staff brings the human touch to bereavement programs, from individual counseling to coordination of support groups and public events.
Activities include:
• Individual Grief Counseling
• Grief Care support groups
• Grief Care social events, including on-going gatherings for coffee, meals or mall walking.
• Supportive telephone calls made by volunteers, as well as online resources
• Remembrance activities, including annual memorial services
Grief Care services are provided across the Community Healthcare of Texas 25-county service area. Call (800) 958-5014 if you need help living with loss.
Little Doves Pediatric Hospice
Children aren't supposed to die, but heartbreaking reality bring will more than 100 children into the care of the Community Healthcare of Texas Little Doves Pediatric Hospice in a typical year. As the major provider of pediatric hospice and palliative care in North Texas, Community Healthcare of Texas cares for kids who are challenged in life by cancer, neurological disorders, diseases of the heart and lungs, neonatal diseases and congenital abnormalities.
Pediatric hospice and palliative care is a demanding specialty. Pediatric teams must be able to support patients with wide-ranging diagnoses while providing age-appropriate, holistic care for both patients and families that often include siblings.
As a not-for-profit provider, Community Healthcare of Texas is focused on care, and the support of our Certified Child Life Specialist is a prime example of services that distinguish it from other providers. Child Life Services are non-reimbursable but priceless to families caring for pediatric patients, their siblings and the children of adult patients.
Little Doves Pediatric Hospice services are available across the Community Healthcare of Texas service area.
We Honor Veterans
Military service adds a distinct dimension to the end-of-life experience. As a Level 4 partner in We Honor Veterans, a pioneering campaign in collaboration with the Department of Veterans Affairs, Community Healthcare of Texas staff and veteran volunteers are specially trained to support the unique physical, emotional and spiritual needs of veterans during a life-limiting illness. This program is available across our 25-county service area.
What's Your Plan? Advance Care Planning
The Centers for Disease Control and Prevention describe advance care planning—a process of exploring and sharing future health care decisions and choices with family or other representatives and health care providers—as “a gift you give yourself and your family.” In this spirit, Community Healthcare of Texas created “What’s Your Plan?,” a web-based resource that helps individuals and families understand and discuss, then document decisions and values that can guide future health care choices.
What's Your Plan? resources and speakers are available across the Community Healthcare of Texas service area.
Community Care
As the state's largest not-for-profit hospice, Community Healthcare of Texas feels a unique duty to provide care, regardless of ability to pay. As a result, it provides more than $1 million in Community Care, or non-reimbursed nursing care, family support, counseling, supplies and equipment, medication and bereavement services, in a typical year.
Community Care is available across our 25-county North Texas service area.
Serious, prolonged illness can create the financial crisis that brings patients to our Community Care program. It did for Renee. Renee had health insurance, short-term and long-term disability benefits through her workplace, but illness forced her to stop working. She had exhausted her benefits and savings when the time came for hospice.
Yet thanks to the generosity of Community Healthcare of Texas donors, Renee received comfort and compassionate end-of-life care--including nursing, family support, counseling, supplies and equipment, medication and bereavement services--through Community Care program.
It was a godsend. In their last conversation, Renee told her sister, Sherry, she wished she could repay Community Healthcare of Texas for its care. Sherry promised to find a way to make that possible and did, raising thousands to provide medical supplies for other patients in financial need.
Community Care also is a source of tremendous pride for our staff. Through employee giving, Community Healthcare of Texas team members strive to support one uninsured patient per day, 365 days per year.
Community-based Palliative Care
Palliative care, a medical specialty, focuses on relief of physical symptoms and support for psychological and emotional, spiritual and social needs of patient and family. Integrating palliative care into the treatment of seriously ill people is proven to reduce symptom crises and other factors that contribute to avoidable hospital readmissions, a critical indicator of health care quality that contributes substantially to health care costs and diminishes quality of life for people living with serious illness.
Where we work
External reviews

Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Community Hospice of Texas serves to:
• Prepare North Central Texas families for serious illness and life's final chapter with planning resources that help patients identify and share their priorities for their care.
• Care for patients and families facing serious illness or the end of life. Our care is provided by an interdisciplinary team that includes specialists in spiritual care, bereavement support, and social services as well as medicine and nursing. Care is designed to provide comfort and quality of life for all touched by serious illness or closing chapter of a life.
• Comfort friends and family living with loss through Grief Care programs that meet individuals and families where they are. Community Hospice of Texas Grief Care is available to any member of the community who needs help living with loss, whether or not we cared for their loved one.
What are the organization's key strategies for making this happen?
Every life story has an ending. Community Hospice of Texas cares in this time of need with specialized medicine, spiritual and bereavement care, and support that comforts patients and strengthens families.
Its care benefits all touched by serious illness and the end of life. Strategies and benefits include:
• Care for all of you. Community Hospice of Texas care recognizes that serious or life-limiting illness affects the whole person, not just the body, and the whole family. That is why our interdisciplinary teams care for the whole family and include specialists in spiritual care, bereavement support, and psychosocial services as well as medicine and nursing.
• Quality of life: 80% of Americans say they want to spend their final days at home, free of pain, surrounded by family and all they love. Community Hospice of Texas care makes this possible and supports better quality of life. Surprisingly, research also shows some patients live longer in hospice and palliative care than those who continue curative or intensive care.
• Peace: Community Hospice of Texas provides family support during a serious illness and bereavement care after a loved one’s passing. Families say they feel better able to cope and are drawn closer with the help of hospice and palliative care teams.
• Affordability: Hospice is covered by most insurance and is a fraction of the cost of intensive care. For people who are uninsured or in financial need, Community Hospice of Texas provides more than $1 million in Community Care, or uncompensated care, annually. As the largest not-for-profit provider of hospice and palliative care in Texas, we feel a duty to care, regardless of ability to pay.
What are the organization's capabilities for doing this?
Community Hospice of offers adult and pediatric hospice and palliative care to patients and their families through nine locations—including three inpatient units or hospice houses—serving 25 North Central Texas counties.
We care for more than 4,000 unduplicated patients and their families annually with services including:
• Four levels of Adult Hospice Care--Home hospice care, continuous care, inpatient care and respite care are coordinated by the care team, based on the patient’s and family’s needs. Most patients prefer routine home care, but higher levels of care are available when needed to manage symptoms or provide family caregivers needed rest.
• Community Care--Because everyone deserves the comfort of compassionate care at the end of life, the Community Care program provides more than $1 million in uncompensated nursing care, family support, counseling, supplies and equipment, medication and bereavement services, annually to patients who are uninsured or in financial need.
• Little Doves Perinatal and Pediatric Hospice --In the difficult days that follow a child's terminal diagnosis, Little Doves Pediatric Hospice teams give comfort and make the days count for young patients and their families. These extraordinary professionals care for pediatric patients from the prenatal period to early adulthood, half of them under the age of five, who are challenged in life by cancer, neurological disorders, diseases of the heart and lungs, neonatal diseases and congenital abnormalities. Little Doves Pediatric Hospice team members provide expert medical care and support for all needs of the patient and family, including Child Life Services that prepare young patients and/or other children for what lies ahead or comfort children and families in bereavement. Pediatric hospice encompasses all four levels of hospice service: home hospice care, continuous care, inpatient care and respite care.
• Grief Care--Grief Care, a specially designed bereavement program, provides support for all members of the family, from a loved one’s hospice care admission through at least 13 months after the patient's death. Grief Care also is offered free of charge to anyone in the community who needs help living with loss.
• Community-based Palliative Care --The care of just five percent of Americans, individuals with expensive chronic conditions, accounts for nearly half of all U.S. health care expenditures. Community-based palliative care is ideal for patients like these and is proven to reduce symptom crises and other factors that contribute to avoidable hospital readmissions; increase patient and family satisfaction; and contain costs of care for patients with serious, chronic illness.
What have they accomplished so far and what's next?
Community Hospice of Texas offers adult and pediatric hospice and palliative care to patients and their families through nine locations—including three inpatient units or hospice houses—serving 25 North Central Texas counties.
We care for more than 4,000 unduplicated patients and their families annually with services including:
• Four levels of Adult Hospice Care--Home hospice care, continuous care, inpatient care and respite care are coordinated by the care team, based on the patient’s and family’s needs. Most patients prefer routine home care, but higher levels of care are available when needed to manage symptoms or provide family caregivers needed rest.
• Community Care--Because everyone deserves the comfort of compassionate care at the end of life, the Community Care program provides more than $1 million in uncompensated nursing care, family support, counseling, supplies and equipment, medication and bereavement services, annually to patients who are uninsured or in financial need.
• Little Doves Perinatal and Pediatric Hospice --In the difficult days that follow a child's terminal diagnosis, Little Doves Pediatric Hospice teams give comfort and make the days count for young patients and their families. Pediatric hospice encompasses all four levels of hospice service: home hospice care, continuous care, inpatient care and respite care.
• Grief Care--Grief Care, a specially designed bereavement program, provides support for all members of the family, from a loved one’s hospice care admission through at least 13 months after the patient's death. Grief Care also is offered free of charge to anyone in the community who needs help living with loss.
• Community-based Palliative Care --The care of just five percent of Americans, individuals with expensive chronic conditions, accounts for nearly half of all U.S. health care expenditures. Community-based palliative care is ideal for patients like these and is proven to reduce symptom crises and other factors that contribute to avoidable hospital readmissions; increase patient and family satisfaction; and contain costs of care for patients with serious, chronic illness.
• Volunteer Services--More than 300 volunteers, many of them grateful members of our patients’ families, give more than 18,000 hours of service annually to support direct patient services, Grief Care and more.
• What’s Your Plan? Advance Care Planning--This community resource helps individuals and families understand and discuss, then document decisions and values that can guide future healthcare choices.
• We Honor Veterans --As a Level 4 partner in We Honor Veterans, Community Hospice of Texas trains staff and veteran volunteers to support the unique physical, emotional and spiritual needs of veterans at the end of life.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
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Community Healthcare of Texas
Board of directorsas of 04/05/2022
Rabbi Ralph Mecklenburger
Congregation Beth-El
Term: 2021 - 2023
John Nugent, MD
Retired physician
Sally Werst-McKeen
Community Volunteer
Jennifer Chavez
Texas Health Harris Methodist Hospital Fort Worth
Jill Fischer
Community Volunteer
John Mitchell
Texas Health Resources
Rita O'Farrell
Community Volunteer
Steve Peglar
Whitney Smith
Jesse Sutton, MBA
Huguley Memorial Medical Center
Cheryl Petersen, RN, MBA, NE-BC
Cook Children's Hospital
Suzy Williams
Community Volunteer
Jody Sanders
Kelly Hart
Katrina George
Ascension Providence Care4Texas
Mark Jones
First Financial Bank
William Greenhill
Haynes and Boone, LLP
Sherry Humphrey
BNSF Railway
Blake Kretz
Arlington Memorial Hospital
Tammy Ellis, RN,CNAA,BC
Huguley Memorial Medical Center
W. Richard Hakett, MD
Ascension Medical Group
Katrina Linthicum, BSN,RN
Ascension Medical Group
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
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Gender identity
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Sexual orientation
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Disability
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