Wilkinson Center

At Wilkinson Center, we have developed an integrated approach to solving the complex puzzle of poverty, helping clients address barriers to self-sufficiency such as food insecurity, lack of education, economic instability, unemployment, or underemployment.

We offer primary services at multiple locations throughout East and Southeast Dallas including our Food Pantry, Family Education Center, Uptown office, a wing of classrooms at Eastfield College/Pleasant Grove, and on-site locations at local businesses and partner agencies. Case Managers help clients establish a personalized plan for economic stability and self-sufficiency. Through this process, clients identify barriers to their success, determine individual goals, and define the support needed to help them achieve their objectives. Case Managers then refer clients to Wilkinson Center programs or other sources of assistance. Periodic follow-up is conducted to ensure that the client is continuing to progress toward the goals they have identified. Wilkinson Center programs include:

Adult Education: ESL, GED, Computer Literacy and CareerWorks
Employment Access/CareerWorks: Skills training for job seekers, resume help, and referrals to employment resources
Financial Education: Financial Literacy classes and one-on-one Financial Coaching
Food and Emergency Assistance: Food support; benefit screening; and rent, utility, and temporary financial assistance

As GED students complete their study, they will soon be able to access our new GED Testing Center (opening in late 2015), thus eliminating long drives and wait times to access the few testing centers in the area. Participants in all programs are encouraged to access free Financial Coaching services that provide individualized support both during and beyond the program classes.

Our strategy to meet these goals is:
1. a. Continue to add skill assessment services and job training in partnership with local colleges and businesses.
b. Provide additional job search services.
c. Improve clients standard of living through financial coaching and provision of information about asset building.
2. Provide nutritional information through video presentations in client waiting area for the Food Pantry as well as cooking classes and nutritional education in cooperation with our Family Education Center.
3. Provide services for Family Enhancement that include:
• Early Childhood and Elementary School Activities for the children of adult participants. Children will learn pre-literacy skills such as numbers, colors, letters, and more importantly will start enjoying the school environment, getting them ready for Pre K or Kindergarten.
• Interactive Learning Activities (ILA) provide an opportunity for parents and children to learn together in a structured environment.

Staff education level and experience provides for an optimal experience for clients. Case managers assist clients in planning their own pathway out of poverty.

Case Managers have also been trained as Financial Coaches.

-The Food Pantry was remodeled to add to efficiency of operation for both clients and staff.
-A Family Education Center was opened in 2013 to provide more convenient access to classes, programs, and workshops.
-Two generation Family Enhancement programs provide education services for the entire family.
-A GED Testing Center is due to be completed by the end of 2015 to proved easier access to testing services.