CRISIS ASSISTANCE CENTER
Stregthening Montgomery County one neighbor at a time
Mission
Providing resources to meet basic needs and improve quality of our neighbors in Montgomery County.
Ruling year
1982
President & CEO
Mrs. Jennifer Huffine
Main address
1022 MCCALL AVE
CONROE, TX 77301 USA
Formerly known as
Montgomery County Emergency Assistance
Crisis Assistance Center
Community Assistance Center
EIN
76-0000798
NTEE code
Emergency Assistance (Food, Clothing, Cash) (P60)
Human Service Organizations (P20)
Human Service Organizations (P20)
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
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Communication
Programs and results
What we aim to solve
Community Assistance Center (CAC) works to prevent homeless, end food insecurity and combat generational poverty by providing assistance through immediate basic needs and long term case management services to our neighbors throughout Montgomery County who are experiencing challenging times. Strengthened through collaboration with community partners, CAC honors and restores dignity of individuals and families through a holistic approach wrapping the client in services to attain greater levels of self-sufficiency and financial independence.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Basic Needs Crisis Intervention
Community Assistance Center provides client focused case management services along with financial assistance with rent/mortgage assistance, utilities assistance, emergency shelter vouchers, prescription services, back to school assistance, transportation vouchers, food (client choice food pantry), clothing, education, and disaster recovery.
Self-Sufficiency Programs
Permanent Supportive Housing, Hand-Up Initiative, Life Skills Classes, Tax Preparation in partnership with BakerRipley, and Financial Literacy services.
Where we work
Affiliations & memberships
AFP (Association of Fundraising Professionals) 2019
External reviews
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Average number of service recipients per month
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people, Homeless people
Related Program
Basic Needs Crisis Intervention
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of clients served per month (duplicated). Average has increased over the past 5 years. CAC has seen an increase in the number of first time clients, particularly since the start of COVID-19.
Number of low-income households who have received utilities assistance to keep the lights, heat and/or water on in their homes
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors, Economically disadvantaged people, People with disabilities
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
We are able to serve additional individuals/families with utilities with the help of Entergy Power to Care, Reliant, TXU, Sam Houston Electric and Mid-South generously providing monies for utilities.
Number of households furnished
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
During times of disaster whether man made or natural we furnish the home to help get our neighbors re-established. When we are moving someone from the street to a home we will help them get set-up.
Number of families assisted with rent or mortgage to avoid eviction
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
The best way to end homelessness is by preventing evictions and keeping individuals and families stably housed through rent/mortgage assistance.
Number of children who received school supplies
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Self-Sufficiency Programs
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
Clients received vouchers for various items including backpacks, school supplies, hygiene kits, snack packs, and books.
Number of clients receiving ID Restoration Services (birth certificate, ID, social security)
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people, Incarcerated people, Victims and oppressed people
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
Clients receive services through our ID Restoration Team (partnership with First Methodist Conroe) including birth certificates, state IDs, and social security cards.
Number of clients receiving Homeless Care Kits
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people, Immigrants and migrants, Victims and oppressed people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Homeless Care Kits provide portable shelf stable food (preferably nutritious), bag to carry it in, hygiene kit (upon request), clean sock and plastic mat (when available)
Number of clients visiting our Client Choice Food Pantry
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors, Economically disadvantaged people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Client choice food pantry allows individuals and families to shop for their groceries promoting independence, healthy choices, reducing waste and allowing client to get what they enjoy.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
1. End Homelessness in Montgomery County, Texas
2. End generational poverty and promote self-sufficiency in Montgomery County, Texas
3. End food insecurity in Montgomery County, Texas
5. Go to county-wide resource in times of disaster (natural or man-made)
What are the organization's key strategies for making this happen?
We work to end homelessness by providing resources to our clients that are currently on the streets or homeless including- Homeless CARE Kits. shelter vouchers, Permanent Supportive Housing, Information & referral, benefits navigation and housing referrals.
We work to end generational poverty through our Hand-Up Initiative, Educational Opportunities, Case Management
We fight food insecurity with our Client Choice Food Pantry- clients can select products based on their specific needs, gives clients a sense of dignity, reduces waster and encourages healthy choices.
Lead the Way in Collaborative Solutions- we participate in many coalitions and collaborative, Community Collaborations Council and Steering Committee for Hand-UP Initiative.
We provide assistance and resources during times of disaster and long-term recovery by partnering with our County, First Responders, and other organizations including MCCARES that mobilizes during times of community disaster.
What are the organization's capabilities for doing this?
We continue to improve and work on the quality of the programs that we are providing. We are now retaining staff and knowledge which allows us to focus on the work and clients- not rebuilding our staff and retraining. We have created policies and procedures so that each department and staff member knows what is expected, what the regulations are and resources available. We work to continue to educate the community and leaders on what the needs are and how we are working to address them.
We know that our organization is more than capable of reaching our goals we are working to build our capacity to be able to.
What have they accomplished so far and what's next?
Accomplishments to date- Rebrand, completed five year strategic plan, growing board diversity and engagement, clean audit, allocation methodology and budgets for each department, created new programs to meet unmet needs- Summer Stock, Back to School, Holiday Meals, purchased additional land to allow room to grow, wrapped box truck (marketing), purchased mini-van for our ID Team, increases in funding, diversifying funding, strengthened relationships with community partners/ grew numbers of community partners, reconciled 3 years of HUD monitoring internal cultural shift creating a fun and positive work environment, formalized our marketing and development plan.
What's next- develop and execute strategies and timelines, assemble volunteer committees, restructure appointment scheduling, secure funding to continue mobile case management- expanding our reach.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
CRISIS ASSISTANCE CENTER
Board of directorsas of 03/15/2023
Mr Erich Peterson
Sheila Templeton
Retired, Exxon Mobil
Janet Stilwell
Wildwood United Methodist Church
Woody McOmber
Burns & McDonnell
Justin Champion
Woodforest National Bank
Lisa Brooks
Retired, Consolidated Communications
Kimberly Steed
Crowl & Associates
Michael Bradbury
Bradbury Brothers
Kendall Schmidt
Houston Methodist Hospital The Woodlands
Mike Medved
Retired, Kroger
Debbie Templet
Retired, HP Inc.
Shivani Tripathy Patel
EN-FAB, Inc.
Nick Davis
Guaranty Bank & Trust
Woody McOmber
Burns & McDonnell
Corrin Barrow
Entergy Texas
Courtney Galle
Lonestar Family Health Center
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
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