Human Services

The Children's Center, Inc.

Here to Help You

Galveston, TX

Mission

The mission of The Children’s Center, Inc. is to rescue, nurture and empower children, youth and families utilizing a quality continuum of caring that facilitates achievement of quality of life.

Ruling Year

1984

President/CEO

Mr. James T. Keel

Executive V.P./COO

Ms. Hilda Tobias

Main Address

4428 Ave. N

Galveston, TX 77550 USA

Keywords

runaway youth children homeless family Poverty trauma informed care

EIN

76-0074326

 Number

6764368695

Cause Area (NTEE Code)

Homeless Services/Centers (P85)

less Shelters (Hom)

orary Housing (Hem)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Social Media

Programs + Results

What we aim to solve

WHY ARE TCCI SERVICES NEEDED IN TEXAS? Rise in Homelessness: In October 2019, hundreds of nonprofit partners convened in Houston to tackle the problem of rising homelessness at The 2019 Texas Conference on Ending Homelessness. The National Alliance to End Homelessness estimates that there are 552,830 homeless in the U.S. on any given night. The Texas Homeless Network and TCCI internal data notes a rise. As of November 2019 – Housing Homeless Families: Our Family Crisis Center housed 281 unduplicated individuals -an increase from 2018 of an average of 20 per month to 25 per month. In this population 64% are children under the age of 17. NEW: ALBERTINE YEAGER YOUTH CRISIS CENTER: This new program has housed 15 homeless, unduplicated older homeless youth since it opened on 10/01/19. SAFETY: According to the Polaris Project: Houston is a Major Human Trafficking Hub, Beaumont is located on the 1-10 Corridor - a major transit point. All areas have very high poverty rates.

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Safety - Crisis Response

Safety - Crisis Response

Housing

Housing - Youth

Mentoring - Community Youth Development Program

Where we work

Our Results

How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.

SOURCE: Self-reported by organization

Number of people using homeless shelters per week

TOTALS BY YEAR
Population(s) served

General/Unspecified,

Economically disadvantaged, low-income, and poor people,

Homeless people

Related program

Mentoring - Community Youth Development Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context notes

In 2018, we served 242 unduplicated individuals in our Family Crisis Center - our housing shelter. As of November 2019 we had already served 281 unduplicated individuals.

Average number of service recipients per month

TOTALS BY YEAR
Population(s) served

General/Unspecified,

Economically disadvantaged, low-income, and poor people,

Homeless people

Related program

Mentoring - Community Youth Development Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context notes

In 2018, the Family Shelter housed 242 unduplicated individuals. Of that number 65% were children under the age of 17. As of Nov. 2019, we had already served 281 unduplicated persons - 25 per week.

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have they accomplished so far and what's next?

SAFETY  The Crisis Response Team is an emergency response team available 24/7/365 on-call that transports runaway and homeless youth and families in crisis to safe and secure destinations. Features unique to TCCI include a TCCI Crisis Line at: 844-763-8861. Teams are operational in the Houston Metroplex and the entire 13 County, HGAC (Houston Galveston Area Council) region; the Beaumont, Golden Triangle Region (Orange, Jefferson, Hardin); Pasadena - Lower Harris County; Corpus Christi – Coastal Bend Region and McAllen, the Rio Grande Valley (Cameron, Hidalgo, Starr, Willacy).  Safe Place: provides employee training and clearly marked signage for runaway and homeless youth and families in crisis. There are currently 104 verified locations in gas stations, convenience stores and fast food outlets, throughout the 24 Texas counties served by TCCI. HOUSING  The Family Crisis Center: is an emergency homeless shelter that keeps families together as a unit and provides trauma-informed care. The shelter also provides referral resources such as health care, substance abuse treatment, job preparation and limited mental health care as funds permit. The primary family shelter operated on Galveston Island and also serves as a point of entry for the Coordinated Entry for the CoC.  Host Homes: Vetted, temporary placement for minors and older youth with oversight from licensed TCCI professionals.  Albertine Yeager Youth Crisis Center provides emergency housing and support for young adults who have aged out of the CPS system; have been victims of human trafficking; sexual abuse or other forms of victimization and require education and job referral. MENTORING  Community Youth Development (CYD): juvenile delinquency prevention program, managed by a professional educator, that operates with partner agencies to provide afterschool and enrichment programs.

Our Program Solutions: Family Crisis Center, Host Homes, Albertine Yeager Youth Crisis Center. HOUSING In October 2019, hundreds of nonprofit partners convened in Houston to tackle the problem of rising homelessness at The 2019 Texas Conference on Ending Homelessness. The National Alliance to End Homelessness estimates that there are 552,830 persons who are homeless in the United States on any given night. In Texas the estimate is 25,310. The Texas Homeless Network, which serves area outside of large metropolitan centers like Houston and Dallas, has noted that the numbers are rising. TCCI internal data, supports those findings. FAMILY CRISIS CENTER Our Experience in 2018 – Housing Homeless Families In 2018, our Family Crisis Center housed 242 unduplicated individuals. Of that number 65% were children under the age of 17 and 25% were under the age of 5. As of November 2019 – Housing Homeless Families Our Family Crisis Center has already housed 281 unduplicated individuals. This is an increase from 2018 of and average of 20 per month to 25 per month. In this population 64% are children under the age of 17. NEW: ALBERTINE YEAGER YOUTH CRISIS CENTER This new program has housed 15 homeless, unduplicated individuals since it opened on October 1, 2019. The average age is 19. This program serves those most vulnerable, which includes those with severe disabilities. SAFETY According to the Polaris Project: Houston is a Major Human Trafficking Hub, Beaumont is located on the 1-10 Corridor - a major transit point and the Rio Grande Valley is on the Texas/Mexico Border. Although slavery is commonly thought to be a thing of the past, human traffickers generate hundreds of billions of dollars in profits by trapping millions of people in horrific situations around the world, including here in the U.S. Traffickers use violence, threats, deception, debt bondage, and other manipulative tactics to force people to engage in commercial sex or to provide labor or services against their will…Polaris Project. Safe Place: 104 Locations in 5 Texas counties. Crisis Hotline: 386 Calls in 2018 312 Calls as of October 21, 2019 Our Program Solutions: Crisis Hotline, Crisis Response Team, Safe Place Poverty and food insecurity are at a high level in the regions we serve. City of Galveston Population (2017): 50,497 Individuals Below Poverty Level: 22.6% Poverty Level Families with related children under 18: 27.3% Texas Education Agency: Economically Disadvantaged Students: Galveston ISD: Eligible for Free Meals: 64.81% and Eligible for Reduced Meals: 5.66% City of Beaumont, Jefferson County, Texas Population (2017): 118, 424 Individuals Below Poverty Level: 19.7% Poverty Level Families with related children under 18: 15.1% Poverty in Corpus Christi Population: 314, 917 Total Residents Below Poverty Level: 16.2% Families with Children under 18: 22.7% Our Program Solution: Community Youth Development (CYD) Program that provides after school and other programming for a

The Children's Center, Inc. has maintained a host of Federal and State grants dedicated to runaway, homeless and traumatized youth during the past decade. The organization currently has three BASIC Center Grants (Please see budget section for full Fiscal Capacity information.) TCCI was also awarded a Emergency Solutions Grant (HUD/State of Texas) in 2019-2010 and finished 5th in the Balance of State in the 2020 HUD, CoC Grant which will provide Transitional Housing and Rapid Rehousing. Update on Service Area Expansion 2019/2020: The Children’s Center, Inc. received additional federal and state grants that facilitated expansion into the Golden Triangle (Beaumont, Port Arthur and Orange), Corpus Christi and Pasadena, Texas. This expansion is added to current services in Galveston, Houston, and the Rio Grande Valley, Texas. TCCI currently serves as the point of entry for RHY in the Coordinated Entry process, as a component of the State of Texas Continuum of Care – TXBoS-607 in Galveston. TCCI is a vetted resource for The Polaris Project -National Runaway Hotline and National Runaway Safeline. The Children's Center is a Safe Place Affiliate with 106 locations in 6 Texas counties. The organizational history of The Children’s Center spans three centuries and has allowed the organization to develop local, state and national relationships that support collaboration and building of services for runaway and homeless youth. Building and maintaining community partnerships: The Children’s Center, Inc. has built and maintains an extensive network of community partners and linkages dedicated to serving youth with trauma-informed care, and an understanding of the comprehensive youth-centered service model. Due to the ongoing crisis with RHY in the community partners are often called upon daily to assist in providing care and service. TCCI takes referrals from partners and provides them as well. THE CHILDREN’S CENTER: A HISTORY OF PROVIDING SOLUTIONS FOR A COMPLEX PROBLEM The level of expertise inherent in the Children’s Center is a result of 135 years of caring for youth in the Galveston community. In fact, their cutting-edge intervention into the problem of runaway and homeless youth was recognized when the Youth Center was featured as a “core program” for a “60 Minutes” television documentary on CBS, narrated by veteran newsman Robert McNeil.

All of our programs are evidence-based and rely on the collection and compilation of metrics which provide performance measures. Performance measure are an integral component of program accountability. There are several sets of internal data utilized including data placed into the HMIS System by a trained data clerk, data collected manually by program directors that include intake data and assessment data. Internal data provides demographic basics including ages, ethnicities, gender, homeless status at Page 64 of 66 time of encounter and other. That data is collected, collaged and analyzed for evaluation purposes. External data is derived from recognized academic or professional sources. For example, data about the level of human trafficking is derived from the Nationally Recognized Polaris Project and from State Resources like the Office of the Attorney General of Texas and Department of Public Safety

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External Reviews

Awards

Affiliations & Memberships

United Way of the Texas Gulf Coast 1995

United Way of America 1995

Texas Homeless Network 2008

Photos

Financials

The Children's Center, Inc.

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Operations

The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2018, 2017 and 2016
  • A Pro report is also available for this organization.

See what's included

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

No

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

No

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

No

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

No

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?

No

Organizational Demographics

In order to support nonprofits and gain valuable insight for the sector, GuideStar worked with D5—a five-year initiative to advance diversity, equity, and inclusion in philanthropy—in creating a questionnaire. This section is a voluntary questionnaire that empowers organizations to share information on the demographics of who works in and leads organizations. To protect the identity of individuals, we do not display sexual orientation or disability information for organizations with fewer than 15 staff. Any values displayed in this section are percentages of the total number of individuals in each category (e.g. 20% of all Board members for X organization are female).

SOURCE: Self-reported by organization

Sexual Orientation

We do not display sexual orientation information for organizations with fewer than 15 staff.

Disability

We do not display disability information for organizations with fewer than 15 staff.

Diversity Strategies

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We track retention of staff, board, and volunteers across demographic categories
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We track income levels of staff, senior staff, and board across demographic categories
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We track the age of staff, senior staff, and board
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We track the diversity of vendors (e.g., consultants, professional service firms)
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We have a diversity committee in place
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We have a diversity manager in place
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We have a diversity plan
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We use other methods to support diversity
Diversity notes from the nonprofit
Cultural Competence and Inclusion The organization has an approach that is cognizant of the demographics in our service area: 1. Challenge: The Gulf Coast area has a sizeable and growing Hispanic Population. 2. Organization Response: Professional staff that engage RHY, Street Youth and all Clinical Staff are bi-lingual in Spanish and English. 3. Challenge: The Greater Fifth Ward in Houston is comprised of a large African-American population with a high level of poverty and crime that lends itself to high levels of victimization. 4. Organizational Response: The Children’s Center, Inc. has a long history of cultural competence and social service resources that are compatible with increased outreach in this distressed Area. 5. Challenge: Houston and Galveston are LGBTQ welcoming communities that attract RHY looking for acceptance. 6. Organizational Response: All staff at The Children's Center, Inc. are trained and understand the need to be inclusive and sensitive to the needs of LGBTQ clients. All professional staff are required to be sensitive to signs of bullying and other signs that placements of LGBTQ clients should be modified or re-adjusted 7. Challenge: Development of a staff the reflects both the rapid demographic shifts on the Gulf Coast of Texas and the economic, social service and juvenile justice disparities that affect minority groups disproportionately. 8. Organizational Response: The staff from the top down is demographically representative of the Gulf Coast population. The staffing pattern at the upper management, mid-level network management and program management level is reflective of both the resident Gulf Coast demographics and the disproportionately underserved population. Of the current 27 filled positions at the upper management, network and program levels the staff ethnicities represented include: 11 African-Americans (41%), 9 Hispanics (33%), 6 White(22%) and 1 (4%) Asian. Board diversity is an ongoing process as legacy members are replaced with member's representative of the overall community. Of those currently serving on the 13-member board, 4 are Hispanic including the Vice Chairman of the Board. Two are African-American. One new Hispanic member is a former homeless client, who was supported and has moved forward to obtain a Master Degree in Public Policy from the LBJ School of Public Policy at The University of Texas in Austin. Diversity and cultural competency is well represented throughout the entire staff. In 2015, the organization reported to the EEOC on staff composition: Hispanic: 72%, Black: 18%,White: 10%, Asian: 1% and Native American: 1%. Racial, ethnic, sexual orientation, and gender identity support and connections are essential components of permanency planning for youth. A youth's understanding of his or her cultural heritage is important in enhancing feelings of self-worth and pride.