Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Victim Assistant Program
Free counseling for any crime victim, regardless of when the crime occurred and whther or not it was ever reported to authorities. Twelve free individual sessions and 18 hrs of advocacy services, group counseling and/or psyhcoeducational training in skills related to symptoms of the crime. For example, someone growing up in domestic violence does not learn appropriate skills for communication and conflict resolution. They can learn these in our Building Better Relationships for the Family class, which is also offered for skills in the workplace.
General Counseling Program
This program provides general behavioral and relational health services through individual, family and group therapy according to evidence-based treatment to all ages. We also include Family Reconciliation & Intervention Mediation in these services as another modality to provide structured negotiations for crisis intervention to save marriages or address critical issues of substance abuse or untreated mental health issues. Issues addressed are general practice mental and relational health issues of all kinds, except active psychosis which is not treatable without stabilization on medication.
This program accepts all major insurance, Employee Assistance Program (EAP) benefits, Medicaid, and offers 3 sliding-scales based upon the credentialing level of the provider.
Services are delivered by a variety of licensure levels which include Ph.D., LPC, LMFT, LCSW, LMSW, LPC-Interns and graduate interns. This allows our agency to serve persons at all socioeconomic levels and capability to access and fit needed mental health into their budget.
713-222-2525 for information or intake services
Santa Fe Victim Assistance Program
On May 18th, 2018 a mass violence shooting occurred at Santa FE High School (SFHS) killing 10, wounding 13 and terrorizing not just the Santa Fe Community, but an entire region of small surrounding cities, townships and school districts. The City of Santa Fe received Victim of Crime Act funding from the Governor's Office of the State of Texas to treat the mental and relational health needs resulting from this trauma to this community. Our agency is now administering this program and services rendered through the Santa Fe Resiliency Center.
This program provides a variety of behavioral and relational health programs free to persons directly impacted by the shooting and those indirectly impacted by the shooting.
Direct impact: Students, staff faculty of SFHS specifically, and SFISD generally and their immediate family members (including spouses, parents, children and grandparents of those in the district at that time); as well as first responders: police, EMS, mental health providers, Red Cross Workers, and others working directly with the victims in the aftermath of this mass shooting. You do not need to still live or work in the community to benefit from services. TeleHealth is available for remote service.
Indirect Impact: more distant relatives such as aunts, uncles cousins, business owners, other student close friends of victims who are experiencing symptoms, or any persons in the community who have a history of surviving different past crimes whose symptoms were exacerbated by this shooting. Call 409-218-7129 or 713-222-2525 for services.
Where we work
External reviews

Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve,
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What significant change resulted from feedback?
We applied the information gathered to our Continuous Quality Improvement (CQI) committee which resulted in dramatic changes to paperwork systems and an expansion of our free Victim Assistance Program services from 8 to 12 free individual sessions to eligible clients.
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With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our funders, Our community partners,
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Innovative Alternatives Inc
Board of directorsas of 07/31/2020
Dennis Stetzel
FocalPoint Consulting
Term: 2019 - 2021
Kimberly Hegwood
Hegwood Law
Rebecca Rogers
BB&T
Jimmy Butcher Butcher
Allegiance Bank