Bo's Place

Where Hearts are Healed

Houston, TX   |


Bo's Place exists to enhance the lives of those who have experienced the death of a loved one.

Ruling year info


Executive Director

Mary Beth Staine

Main address

10050 Buffalo Speedway

Houston, TX 77054 USA

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Formerly known as

The Grief Center of Texas



NTEE code info

Children's and Youth Services (P30)

Hot Line, Crisis Intervention (F40)

Family Services (P40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Having a family member recently die is tied to an elevated risk of physical and mental health decline and broader adverse implications for individuals' social, economic, and relationship well-being. Children who lose a parent face an increased risk of traumatic grief, depression, poor educational outcomes, and unintentional death or suicide; these consequences can continue into adulthood. Timely support can help mitigate some of the effects of grief; however free ongoing support for the whole family can be difficult to find.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Grief Support Groups

Our grief support groups enable bereaved children, adults, and families to share their experiences with each other, rediscovering joy and renewed hope for the future. We offer grief support groups online and in person in English and Spanish; groups are facilitated by trained volunteers and overseen by licensed mental health professionals. Participants are grouped by age, and when possible, type of death. We offer five types of support groups: family groups for children aged 3-18 and their parents or guardians; adult and young adult groups; school-based groups for students in K-12 schools; pregnancy loss groups; and Little Friends for preschool-aged children and their parents and guardians.

Population(s) Served
Children and youth
Widows and widowers

To build capacity in grief support, we offer community education and training programs on grief and bereavement. Clinical staff and/or field experts conduct trainings online and in-person, in English and Spanish. Trainings can be customized for a variety of audiences, including medical and social service professionals, school personnel, faith-based communities, community organizations, and volunteer groups. Trainings include Good Grief for School Professionals, Good Grief for Helping Professionals, Helping Navigate Pregnancy Loss, and Understanding and Supporting the Latino Bereaved Community, and range from short presentations to continuing education workshops. Many trainings are offered free of charge.

Population(s) Served

Our Information and Referral Line is available to those who have experienced a death or are seeking guidance on how to support the bereaved. The line is staffed by licensed mental health professionals, including Spanish-speaking clinicians, specializing in trauma, grief, and bereavement. Every caller is connected to a clinician. Clinicians address immediate concerns of callers and provide support, resources, and referrals for mental health and other services, including enrollment in our support groups. Clinicians also answer email inquiries providing support, resources and referrals.

Population(s) Served

Where we work


Best Places to Work 2019

Houston Business Journal

Affiliations & memberships

National Alliance for Children's Grief (NACG) 2022

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of individuals served in support groups

This metric is no longer tracked.
Totals By Year
Related Program

Grief Support Groups

Type of Metric

Output - describing our activities and reach

Direction of Success


Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We strive to provide grief support to all who seek it, regardless of geographic location or socioeconomic status, by providing timely access to trauma- and bereavement-informed programs and resources. We do this by identifying and addressing gaps in and barriers to grief support services and increasing awareness of the need for grief support and the services we offer, especially in high-need communities. We offer programs online and in person, in English and Spanish, at no cost to the bereaved. All programs are research and trauma-informed and overseen by licensed mental health professionals, including bilingual clinicians, and aim to give participants healthy coping skills and stronger support systems for grief and future challenges. Program areas include an Information and Referral Line, Grief Support Groups, Special Programs for Support Group Participants, Community Education and Training, and Awareness and Outreach. We have established measurable goals in each of our program areas and report progress toward these goals to the Board of Directors monthly.

Key strategies for increasing access to grief services for our community in FY2022-2023 include:
- Increase the number and diversity of clinical staff, especially bilingual clinicians
- Increase the number of support group options, including in-person options, with the goal of eliminating all waitlists.
- Recruit and train volunteers to facilitate additional in-person support groups.
- Increase the number of schools and students served in our School-Based Grief Support program, including through the distribution of Healing Hearts Grief Resource book bags, with a focus on Title I schools with economically underserved and/or majority Hispanic/Latino populations, and when possible, areas hard hit by COVID-19.
- Ensure 90% of adult and student participants in support groups surveyed report gaining healthy coping mechanisms for grief.
- Build capacity in grief support in the community through workshops and trainings on grief and bereavement; increase participation by offering workshops free of charge to some participants.
- Increase inquiries and support group participation from residents of Fort Bend /West Houston and the Hispanic/Latino community through outreach efforts and community partnerships.
- Increase outreach efforts in Fort Bend/West Houston, the Hispanic/Latino community, and the African American community, as well as through a social media campaign during Children's Grief Awareness Month.
- Work with Judi's House/JAG Institute to refine existing data collection and measurement tools and identify new tools to measure program effectiveness.

Bo's Place is Houston's premier bereavement center, serving more than 6,000 people annually through our grief support and education programs. Our organization has worked in the Houston community for more than 30 years and has strong and expanding partnerships with other non-profits working in mental health and human services, school districts, and grief support centers. We have deep ties to Houston's philanthropic community and are funded through a combination of corporate, foundation, and individual donations, including through three special events annually.

We are nationally recognized through our work with the National Alliance for Children's Grief and are part of a national network of grief support centers. We meet the National Alliance for Children's Grief Standards of Practice of Organizations Providing Bereavement Support Services or Counseling for Children's Grief. We also meet the Better Business Standards for Charity Accountability.

We employ 22 staff members, including ten licensed mental health professionals, three of whom are bilingual. Clinicians develop and oversee all grief support and education programs using the latest research in trauma and bereavement. In addition to our staff, we engage volunteers to facilitate support groups, serve meals to support group participants, staff camps and retreats, complete special projects, and help with community outreach. Before the COVID-19 pandemic, Bo's Place engaged approximately 500 volunteers each year, and we anticipate that our numbers will return to that level.

Our Board of Directors is comprised of 30 leaders from different sectors of the community, including finance, law, medicine, non-profit, marketing, mental health education, and academia, as well as former Bo's Place volunteer facilitators. Many board members have their own grief stories and personal experiences with Bo's Place. Each fiscal year, 100% of board members give financially. In addition to attending monthly meetings of the full board, board members serve on at least one committee. The committees help identify, support, and implement the organization's strategic initiatives and responsibilities in four key areas, development, outreach, program, and finance. In addition, committee chairs serve on the Executive Committee with the board leadership.

Bo’s Place has achieved the following progress toward our goals for FY2021-2022 (July 1, 2021, to June 30, 2022):
1. Clinicians responded to 4,424 inquiries to the I&R Line (compared to 4,184 in FY2020-2021).

2. 1,370 unduplicated individuals participated in online and in-person grief support groups (7% higher than unduplicated individuals participated in online groups in FY2020-2021; no in-person groups were offered in FY2020-2021); 275 participants attended in-person groups and 1,367 individuals attended online groups (Note - some individuals attended more than one support group, so the enrollment number is higher than the unduplicated number of individuals served.) Additionally, 112 participants enrolled in Spanish-language groups including online and in-person groups for adults, families, and students. Group participants attended 7,858 service sessions (compared to 5,163 service sessions in FY2020-2021).

In FY2021-2022, Bo’s Place offered 8-week online family groups, in-person family groups (ongoing groups that meet twice monthly and 9-week groups), online adult groups, online and in-person school groups, online pregnancy loss groups and a Little Friends video series.

Support group participants had access to several special programs: Día de Los Muertos activities offered through both online and in-person groups in October 2021 and a bilingual Women’s Retreat in April 2022 attended by 39 women (31 English-speaking/8 Spanish speaking). Bo’s Place also distributed 358 books to 80 families participating in Bo’s Book Club, and 66 families received Camp Healing Hearts @Home Family Activity boxes.

3. 122 students attended school-based groups at 15 different schools (compared to 58 students at 7 schools during the 2020-2021 school year); 17 students participated in Spanish-language school groups.
Bo’s Place provided 266 “Healing Hearts” Grief Resource Bookbags to 217 schools filled with age-appropriate grief literature and resources to schools (elementary, middle, or high schools) that sought additional resources to support bereaved students.

4. Bo’s Place held 24 online community education training opportunities for 1,126 participants; 77% percent of attendees participated free of charge. This included specialized trainings for 469 school professionals.
5. 95% of participants had a strengthened support system and did not feel as isolated or alone in their grief. 92% of participants had acquired new healthy coping skills and were better able to face future challenges. 90% of participants had gained knowledge about grief and bereavement. 90% of participants could integrate their loved one’s memory into their lives and had built a strong continuing bond with the deceased. 89% of participants had an increased sense of possibility for the future and saw the potential for experiencing joy again. 82% of participants are better able to communicate their thoughts, feelings, and memories of the person who died.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback


Bo's Place

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The people, governance practices, and partners that make the organization tick.


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Connect with nonprofit leaders


Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Bo's Place

Board of directors
as of 01/05/2023
SOURCE: Self-reported by organization
Board chair

David Pluchinsky

Christina Altenau

Amanda Eichenbaum

Debra L. Gregg, LMSW

David Hartland

Kirsten Herrscher

Laura Laux

Harvin Lawhon

Yvette Mirabal

David A. Pluchinsky

David Shine

Jordan Smith

Sue Smith

Christie Sullivan

Giggy Thanheiser

Tracy Tyler

Frank Verducci

Haresh Yalamanchili, MD

Jennifer Martin Abbott

Erika M. Benz, M.D.

Tina Silvestri

Brandon Meyers

Debbie Leder

Rick Smith

Megan Hotze

Roberta M. Leal, Ph.D., LMSW

Nicci White Greeley, M.D.

Cecille Cao

Giulio Cattozzo

Carol Lee Lyons

Jeff Golub

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/5/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity

Race & ethnicity

Gender identity


Sexual orientation

No data


No data