Vecino Health Centers
Let Health Shine
Programs and results
What we aim to solve
The North-East quadrant of Harris County is a region that has neighborhoods rich in history and cultural wealth. However, its residents are mainly low-income African American and Latino families. According to public statistics, this region is characterized by being a food desert and medically underserved at best.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Integrated Health Services
Vecino provides integrated medical, mental, and dental health services for children and adults in two community-based clinics and six school-based sites (behavioral health and outreach services only).
Health services also include:
*Eligibility and enrollment in benefits
*Clinical pharmacy on-site through a partnership with the University of Houston
*Specialty clinics; cardiology, dysplasia, and maternity
*Specialized services and programming for female patients ages 15 to 45
*Mammography services on-site through a partnership with The Rose
*Chronic disease management
*Referrals and coordination for specialty care
*Community outreach
*Health promotion programming
*SDoH screening and assistance following two pathways; chronic physical/mental condition and prenatal-postnatal care.
Where we work
Affiliations & memberships
Texas Association of Community Health Centers 2020
Texas Association of Community Health Centers 2021
Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Economically disadvantaged people, Immigrants and migrants, Adults, Pregnant people
Related Program
Integrated Health Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
In 2022 and 2021 Vecino has been serving significantly more patients and families compared to pre-Covid levels.
Number of infants delivered with low birth weight
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Decreasing
Context Notes
In 2020, we launched our Healthy Women > Healthy Families Initiatives to enhance our services for mothers. We also started seeing more high-risk pregnancies and complex cases.
Average number of days between a request for services and an actual meeting with a service provider
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of pregnant women giving birth at a health facility
This metric is no longer tracked.Totals By Year
Population(s) Served
Pregnant people
Related Program
Integrated Health Services
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Number of prenatal patients.
Number of pregnant women beginning prenatal care in the first trimester
This metric is no longer tracked.Totals By Year
Population(s) Served
Pregnant people, Economically disadvantaged people, Immigrants and migrants, Families
Related Program
Integrated Health Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
During program year 2022, the number of pregnant patients starting care during the first trimester increased exponentially. This is linked to health outcomes for both mother and child.
Number of pregnant women receiving early and adequate prenatal care
This metric is no longer tracked.Totals By Year
Population(s) Served
Pregnant people, Families, Economically disadvantaged people, Immigrants and migrants
Related Program
Integrated Health Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
During program year 2022, we continue enhancing our prenatal and postnatal services, and started the implementation of the 3P continuum of care; preconception, prenatal, and postnatal!
Number of people who received clinical mental health care
This metric is no longer tracked.Totals By Year
Population(s) Served
Ethnic and racial groups, Age groups, Health, Social and economic status, Work status and occupations
Related Program
Integrated Health Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
in 2022 the efforts of our counseling department were amazing considering that we were severely understaffed. The shortage of bilingual providers in Texas is well-documented as well as the demand.
Number of clients who report general satisfaction with their services
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Adults, Economically disadvantaged people, Immigrants and migrants
Related Program
Integrated Health Services
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
This metric is given in percentage (90%) based on our patient satisfaction surveys which have a confidence level of 90% with a margin of error of 5%.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Enhance the health and overall well-being of individuals and families living in the North-East quadrant of Harris County who are mainly low-income individuals.
Currently, we have two major initiatives as part of our efforts to implement population health strategies; one is devoted to the health of women and girls, and the other concentrates on not only managing but preventing chronic conditions. We intend to achieve these goals through care coordination, furthering the integration of our services, and addressing the Social Determinants of Health (SDoH) of our patients.
What are the organization's key strategies for making this happen?
We provide integrated healthcare services to low-income families. We deliver these services through a community-based system that includes two clinics and six school-based sites.
We also instituted care coordination for our prenatal-postnatal continuum of care and for our chronic disease management services.
What are the organization's capabilities for doing this?
Our organizational capabilities are demonstrated by our ability to provide the following integrated care services:
*Medical -Adults
*Pediatrics
*Counseling
*Dental
*Prenatal Care
*Dysplasia Clinic
*Cardiology Clinic
*Pharmacy (Medication Management)
*Mammography (through a partnership with The Rose)
*Ultrasound
*Nutrition Classes (through a partnership with AgriLife Extension Services)
*Social Work Consultation/ Assistance with non-medical drivers of health (SDOH)
What have they accomplished so far and what's next?
During the last few years, we have been averaging 3000 new patients. This is significant since it means that more low-income families in our service area are accessing integrated healthcare services in their own communities.
During the last three program years, Vecino also increased its infrastructure significantly. With this added organizational capacity we have been able to increase the number of medical and behavioral health providers available at our clinics to serve the community. Last year, we also launched the Healthy Women > Healthy Families Initiative to enhance services to women and girls ages 15 to 45 which includes enhanced well-women exams, health education programming, and the creation of a preconception > prenatal > postanal care continuum.
Our school-based behavioral health services have also grown significantly in the last few years. We are now partnering with five public schools and one charter school. Our partnership with public schools is part of our efforts to address the social determinants of health because our services are part of the Houston ISD Wraparound Department. This added layer of care coordination is increasing the ability in schools to address the needs of students in a more comprehensive manner.
Additionally, we hired a social worker to help us address the social determinants of health of our patients at our Denver Harbor location. Our new social worker is concentrating on our prenatal care patients and our patients who have uncontrolled diabetes and uncontrolled hypertension. We believe that this added layer of care will help us improve the overall well-being of our patients.
Our new strategic plan has two key areas; Implementation of social prescribing as part of our efforts to address non-medical drivers of health (AKA Social Determinants of Health -SDOH) and a new service line to not only manage but prevent chronic illness.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time, It is hard to come up with good questions to ask people, It is difficult to get honest feedback from the people we serve, It is difficult to identify actionable feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Vecino Health Centers
Board of directorsas of 05/17/2023
Mr. David Webster
Bank of Houston
Term: 2022 - 2024
Mr. Anita Kandala
Picket Law Group, PLLC
Term: 2024 - 2022
Dario Arellano
Patient- Community Member
Charles Rosson
Gibbs & Bruns, LLP
Brian Reed
University of Houston College of Medicine
Devin Rogers
J. RothGar
Jeanie Loper
Gibbs & Bruns, LLP
Angela Trautman
AllCare IPA
Cherry Person
Harris Health system
Nelcy Ramirez
Houston Methodist
Phileda Tennant
Vinson and Elkins, LLP
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
No data
Equity strategies
Last updated: 01/17/2020GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.