Vecino Health Centers

Let Health Shine

aka Houston Community Health Centers Inc.   |   Houston, TX   |  https://vecinohealthcenters.org/

Mission

The mission of Vecino Health Centers (Vecino) is to make quality healthcare accessible and sustainable to the medically underserved. Vecino is a nonprofit providing services in the North-East quadrant of Houston (Harris County). As a community health system & a Federally Qualified Health Center (FQHC) we provide medical, dental, counseling, pediatrics, and prenatal care services in medically underserved areas through a community health system that includes two clinics and six school-based sites.

Notes from the nonprofit

In 2019 about 25% of our patients were uninsured, in 2020, due to the COVID-19 pandemic, that segment of our patient population increased to 40%. Only 60% of our income comes from reimbursable services, we depend on philanthropic support to offset the costs of uncompensated care provided to low-income, uninsured and underinsured families.

Ruling year info

2000

CEO

Mr. Daniel Montez

Main address

424 Hahlo St.

Houston, TX 77020 USA

Show more contact info

EIN

76-0622208

NTEE code info

Community Health Systems (E21)

Community Health Systems (E21)

Community Health Systems (E21)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The North-East quadrant of Harris County is a region that has neighborhoods rich in history and cultural wealth. However, its residents are mainly low-income African American and Latino families. According to public statistics, this region is characterized by being a food desert and medically underserved at best.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Integrated Health Services

Vecino provides integrated medical, mental, and dental health services for children and adults in two community-based clinics and six school-based sites (behavioral health and outreach services only).
Health services also include:
*Eligibility and enrollment in benefits
*Clinical pharmacy on-site through a partnership with the University of Houston
*Specialty clinics; cardiology, dysplasia, and maternity
*Specialized services and programming for female patients ages 15 to 45
*Mammography services on-site through a partnership with The Rose
*Chronic disease management
*Referrals and coordination for specialty care
*Community outreach
*Health promotion programming
*SDoH screening and assistance following two pathways; chronic physical/mental condition and prenatal-postnatal care.

Population(s) Served
Economically disadvantaged people
Adults

Where we work

Accreditations

Health Resources and Services Administration 2020

Affiliations & memberships

Texas Association of Community Health Centers 2020

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

In 2020, due to the COVID-19 pandemic, our numbers decreased, however, all things considered, our staff did a tremendous work to maintain services.

Number of infants delivered with low birth weight

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Context Notes

In 2020, we launched our Healthy Women > Healthy Families Initiatives to enhance our services for mothers. We also started seeing more high-risk pregnancies and complex cases.

Average number of days between a request for services and an actual meeting with a service provider

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of pregnant women giving birth at a health facility

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of pregnant women beginning prenatal care in the first trimester

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of pregnant women receiving early and adequate prenatal care

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of people who received clinical mental health care

This metric is no longer tracked.
Totals By Year
Population(s) Served

Ethnic and racial groups, Age groups, Health, Social and economic status, Work status and occupations

Related Program

Integrated Health Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Enhance the health and overall well-being of individuals and families living in the North-East quadrant of Harris County who are mainly low-income individuals.

We provide integrated healthcare services to low-income families. We deliver these services through a community-based system that includes two clinics and six school-based sites.

Our organizational capabilities are demonstrated by our ability to provide the following integrated care services:

*Medical -Adults
*Pediatrics
*Counseling
*Dental
*Prenatal Care
*Dysplasia Clinic
*Cardiology Clinic
*Pharmacy (Medication Management)
*Mammography (through a partnership with The Rose)
*Ultrasound
*Nutrition Classes (through a partnership with AgriLife Extension Services)
*Social Work Consultation/ Assistance with non-medical drivers of health (SDOH)

During the last few years, we have been averaging 3000 new patients. This is significant since it means that more low-income families in our service area are accessing integrated healthcare services in their own communities.

During the last three program years, Vecino also increased its infrastructure significantly. With this added organizational capacity we have been able to increase the number of medical and behavioral health providers available at our clinics to serve the community. Last year, we also launched the Healthy Women > Healthy Families Initiative to enhance services to women and girls ages 15 to 45 which includes enhanced well-women exams, health education programming, and the creation of a preconception > prenatal > postanal care continuum.

Our school-based behavioral health services have also grown significantly in the last few years. We are now partnering with five public schools and one charter school. Our partnership with public schools is part of our efforts to address the social determinants of health because our services are part of the Houston ISD Wraparound Department. This added layer of care coordination is increasing the ability in schools to address the needs of students in a more comprehensive manner.

Additionally, we hired a social worker to help us address the social determinants of health of our patients at our Denver Harbor location. Our new social worker is concentrating on our prenatal care patients and our patients who have uncontrolled diabetes and uncontrolled hypertension. We believe that this added layer of care will help us improve the overall well-being of our patients.

Our new strategic plan has two key areas; Implementation of social prescribing as part of our efforts to address non-medical drivers of health (AKA Social Determinants of Health -SDOH) and a new service line to not only manage but prevent chronic illness.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person),

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects,

  • What significant change resulted from feedback?

    *Our hours of operations were extended as a result of the feedback received from our patient. *We expanded prenatal services as a result of feedback received from our patients.

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders, Our community partners,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time, It is hard to come up with good questions to ask people, It is difficult to get honest feedback from the people we serve, It is difficult to identify actionable feedback,

Financials

Vecino Health Centers
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Vecino Health Centers

Board of directors
as of 2/8/2021
SOURCE: Self-reported by organization
Board co-chair

Mrs. Diane Merrill

Philanthropist & Retired Educator

Term: 2020 - 2022


Board co-chair

Mr. David Webster

Pioneer Bank, Houston Regional President

Term: 2020 - 2022

Raymond Pantoja

Patient- Community Member

David Webster

Pioneer Bank

Charles Rosson

Gibbs & Bruns, LLP

Pamela Hellstrom

Community Health Choice

Brian Reed

University of Houston College of Medicine

Page Robinson

Vinson & Elkins

Susan Miller

Houston Methodist Hospital

Devin Rogers

J. RothGar

Natalia Leon

Harris County, District Attorney

Jeanie Loper

Gibbs & Bruns, LLP

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 02/08/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

Equity strategies

Last updated: 01/17/2020

Policies and practices developed in partnership with Equity in the Center, a project that works to shift mindsets, practices, and systems within the social sector to increase racial equity. Learn more

Data
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.