CATHOLIC CHARITIES OF THE DIOCESE OF MONTEREY

Providing Help. Creating Hope. Serving All.

Seaside, CA   |  http://catholiccharitiesdom.org

Mission

Our mission is to provide service to people in need, to advocate for social justice, and to call other people of good will to do the same.

Ruling year info

1946

Executive Director

Ms. Angela Di Novella

Main address

922 Hilby Avenue, Suite C

Seaside, CA 93955 USA

Show more contact info

EIN

77-0042961

NTEE code info

Human Service Organizations (P20)

Public, Society Benefit - Multipurpose and Other N.E.C. (W99)

Housing Expense Reduction Support, Rent Assistance (L82)

IRS filing requirement

This organization is not required to file an annual return with the IRS because it is a church.

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Founded in 1984, Catholic Charities of the Diocese of Monterey, a faith-based, non-profit social service agency, provides individuals of all backgrounds and beliefs the resources they need to meet their basic needs and strengthen their economic security. Our priority is to address the prevalent systemic housing and health inequities primarily faced by community members of color. Nearly 127,000 persons live below the federal poverty level, and 176,000 (16.7%) live in poverty in the counties (Monterey, San Benito, Santa Cruz, and San Luis Obispo) served by Catholic Charities, which is more significant than the national average. The areas we serve cover highly vulnerable populations with high numbers of persons living in poverty, undocumented individuals, those experiencing unemployment, persons eligible for Cal Fresh assistance but not participating, and households experiencing a high housing burden.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Immigration & Citizenship

We provide assistance and guidance for those who struggle in achieving lawful permanent residence status and those who wish to become citizens of our nation. The Immigration and Citizenship Program staff is accredited by the Department of Justice and a significant resource in our communities known for their experience and expertise in the processes of becoming legal residents and/or citizens.

Staff ensures full and accurate assistance for the current (and ever growing) caseload of 5000 clients annually in addition to over 9,000 services for consultation, replacement of legal permanent cards, work authorization renewal, applications for U.S. citizenship and English translation of certificates of birth, marriage, divorce, death and adoption all which must be filed in English when navigating the immigration procedures.

Those who meet the requirements for a visa can rely on staff that provides accurate, honest and dignified services that help them navigate through this complex process. Catholic Charities has an excellent partnership and relationship with the U.S. Citizenship and Immigration Services with whom we work to provide educational workshops about the immigration process and attaining naturalized citizenship.

Catholic Charities is accredited by the Department of Justice which is the highest administrative body responsible for recognizing and accrediting organizations that practice before the immigration courts.

Catholic Charities staff also provides assistance with VAWA Visas, U Visas, DACA applications, and Consular Visa processes.

Population(s) Served
Immigrants and migrants

The Family Supportive Services Program provides direct financial aid with rental, move-in and utility assistance as well as assisting with the CalFresh and MediCal application process for eligible families and individuals. We provide financial assistance to low-income, homeless and working poor residents in Santa Cruz, Monterey, San Benito and San Luis Obispo Counties. In Monterey County, clients are served out of the Salinas and Seaside offices, and at times, staff will travel to south county (Gonzalez, Soledad, Greenfield) to provide services as well.

We provide an intake protocol that strives for a relationship with each client on openness, compassion and non-judgmental communication through which the client will be encouraged to progress towards self sufficiency. Because this requires time, we operate on an appointment basis averaging one hour to allow for the above interaction to take place and offer resources that may be appropriate in their individual cases.

Family Supportive Services provides financial assistance to low-income residents who face eviction or need funds to secure stable housing, to prevent utilities shut-offs, or to feed their families. About 70 percent of Family Supportive Services clients report that in 2020 they were able to meet basic needs and close emergency financial gaps due to these services.

Because we have far more people seeking our services than we have monetary resources, Catholic Charities staff provide specific referrals to resources that may be able to address continuing and existing needs. We refer our clients to housing shelters and programs, financial education, free income tax preparation, assistance with employment, transportation and children’s programs. The community knows how to contact Catholic Charities in that many are referred to the agency from social service providers, churches, hospitals, law enforcement and simply through word-of-mouth. We are very conscientious about keeping our programs and services updated on the 211 system.

Population(s) Served
Economically disadvantaged people

Catholic Charities now offers an expanded Tattoo Removal Program with the support of Dominican Foundation, Dominican Hospital, and local volunteer doctors at our Frederick street office.

Our program helps remove barriers to viable employment and broaden economic and social opportunities for individuals committed to change the direction of their lives. The non-age limits and low fee provides access to this otherwise highly expensive treatment.

We recognize that removing some tattoos may be the culmination of a long struggle or life risk, which is why we respect the decision of the participants and the challenges they may face during and after this process.

We require completing 20 hours of community service prior to setting an appointment for the face-to-face interview.

In the interview, we will:
•Determine the participant’s level of commitment to change
•Offer emotional and mental support
•Refer the participant to community resources that will encourage focused and continuing work towards life changing decisions

Requirements:
•Twenty (20) hours of community service.
•Completion of face to face interview.
•Understanding and commitment to follow the rules of the program.
•Tattoos must be visible, offensive, gang related, inappropriate, may interfere with education, work, changes in personal life, etc.
•A strong commitment from the participant is necessary to removing tattoos as it is usually a long and painful process that requires consistent attendance to the scheduled sessions.
•The basic fee per session is $20. A sliding fee scale helps us address individual needs.
•Respect the office and the surrounding area; consider it a neutral territory which offers the opportunity to practice behaviors conducive to maintain a stress free professional environment for all.

Population(s) Served
Adults

The Wildfire Relief Program assists wildfire survivors in creating a recovery plan while connecting them with available resources for an achievable and successful recovery.

Population(s) Served

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people received immigration service

This metric is no longer tracked.
Totals By Year
Population(s) Served

Immigrants and migrants

Related Program

Immigration & Citizenship

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Immigrants and migrants

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Number of clients who have access to healthy food because of this service.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Family Supportive Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients who received nutrition education.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Family Supportive Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Total dollars received in contributions

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of people in the area with access to affordable housing as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

Ethnic and racial groups, Economically disadvantaged people, Immigrants and migrants, Victims and oppressed people

Related Program

Family Supportive Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of direct care staff who received training in trauma informed care

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of clients referred to other services as part of their support strategy

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Catholic Charities Diocese of Monterey aims to reduce poverty on the Central Coast of California by providing human services to the poor and disadvantaged to improve self-sufficiency and promote social justice.

In 2022 Catholic Charities is aiming to:

Strengthen our organization by making internal referral systems more efficient, so we could better implement our wrap-around services and connect those in need to a myriad of support.

Expand our services to disrupt the cycle of poverty by supporting career and job advancement, as well as asset development.

Expand our Immigration Services to address the growing need of asylum and refugee services in our community.

Sustain the expansion of our current programs and services to address the needs exacerbated by the pandemic.

We address the needs in our communities through the following programs:

Family Supportive Services (FSS) assists families with the readjustment onto the path of financial stability. FSS provides direct financial household assistance to those experiencing hardships and at risk of homelessness. FSS offers a short-term comprehensive financial stability program. This program implements four main evidence-based interventions: a) in-depth assessments, b) case management, c) financial resources, d) financial education, and e) referrals to community programs.

The FSS team also helps families and individuals become financially stable by providing access to food and affordable health care through an extensive CalFresh and MediCal outreach program that assists the application and retention process. FSS also provides Nutrition Education sessions to strengthen healthy lifestyles of high-risk families.

The Immigration and Citizenship Services Program assists clients to become lawful members of our community. The program offers consultations, replacement of legal permanent cards, work authorization renewal, applications for U.S. citizenship, DACA, and educational workshops about the immigration process and attaining naturalized citizenship, services to victims of domestic abuse and other crimes, and to those struggling to find a way to reunite their families. The bilingual English and Spanish immigration specialists also provide translation of certificates of birth, marriage, divorce, death and adoption all which must be filled in English when navigating the immigration process.

The Tattoo Removal program helps remove barriers to viable employment and broadens economic and social opportunities for individuals of all ages committed to change. Visible and non-visible tattoos are treated. However, tattoos that can be a major obstacle for many to secure employment or reach emotional healing are given priority, such as: offensive, gang or prison-related, human trafficking and domestic violence marks.

To participate, clients must meet the following requirements: 1) complete 20 hours of community service before intake process, 2) be dedicated in their tattoo removal decision, as laser removal may cause discomfort, 3) cover treatment fees (range from $30 - $90) and 4) have care and consideration for staff, volunteers and the office setting.

The Wildfire Relief Program assists wildfire survivors in creating a recovery plan while connecting them with available resources for an achievable and successful recovery.

Catholic Charities also works closely with local community-based organizations and parishes to further tighten the safety net of resources for clients. Catholic Charities advocates and works to increase access to an entire array of social, education, housing, and employment programs that ensures individuals, families, and children have what they need to be safe, healthy, and to thrive.

Catholic Charities has a long history of providing direct services through its core programs and services: Family Supportive Services, Rental & Utility Assistance, Emergency Disaster Response, MediCal and CalFresh application assistance, Nutrition Education, Tattoo Removal, Immigration and Citizenship Services, and Information & Referral. Additionally, since 1985 Catholic Charities has helped families in financial crisis regain stability and prevent homelessness by administering emergency rental assistance funding from the National Emergency Food and Shelter Program (EFSP). Catholic Charities also sits on the local EFSP boards at the four central coast counties, and lends its expertise to its constituents’ needs to make appropriate funding allocations.

Our core services and programs focus on people with limited access to resources and intentionally address the service gap for the most at-risk of homelessness. Our services aim at helping individuals and families recover after an unforeseen situation and support their goals for financial stability and general wellbeing.

The following data highlights our major accomplishments of 2021:

• Long-term recovery support to 207 wildfire survivor families

• Distributed food, hygiene items, and baby supplies to more than 1,300 Farm working families

• Provided pre-paid cards to 1,043 individuals affected by COVID-19

• Provided financial aid for rent and utilities, preventing 1,571 people from becoming homeless.

• Provided consultations for U.S Legal Immigration to 834 families.

• Assisted 365 people with a path to U.S Legal Immigration

• Connected more than 5,800 people with additional financial stability, mental health, and general wellbeing resources.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Through Catholic Charities advocacy and core programs (Support Services, Legal Immigration & Citizenship, and Laser Tattoo Removal), we help the most marginalized gain self-sufficiency and stability. We provide hope to those living in poverty and experiencing other complex issues in Monterey, Santa Cruz, San Benito, and San Luis Obispo Counties, regardless of their faith.

  • How is your organization collecting feedback from the people you serve?

    SMS text surveys, Electronic surveys (by email, tablet, etc.), Paper surveys, Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually,

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

CATHOLIC CHARITIES OF THE DIOCESE OF MONTEREY

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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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CATHOLIC CHARITIES OF THE DIOCESE OF MONTEREY

Board of directors
as of 06/03/2022
SOURCE: Self-reported by organization
Board chair

Bishop Daniel Garcia

Diocese of Monterey

Paul Gutierrez

Jerry McCormick

Clancy D'Angelo

Rev. Fredy Calvario

Joseph Glunz, Sr.

Melanie Nicora

Deacon Hugo Patino

Bette Harken

Nanci Perocchi

Bishop Danial Garcia

Laura Segura

Kevin Causey

John Kesecker

Jordan Lewis

Fana Oldfield

Maria Orozco

Larray Sage

Josh Kesecker

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 6/3/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Female
Sexual orientation
Heterosexual or Straight

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

Equity strategies

Last updated: 05/26/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.