CATHOLIC CHARITIES OF THE DIOCESE OF MONTEREY

Providing Help. Creating Hope. Serving All.

Seaside, CA   |  http://catholiccharitiesdom.org

Mission

Our mission is to provide service to people in need, to advocate for social justice, and to call other people of good will to do the same.

Notes from the nonprofit

Catholic Charities of the Diocese of Monterey, is a faith-based non-profit social service agency providing aid to individuals and families in the four central coast counties of Monterey, Santa Cruz, San Benito and San Luis Obispo. We are motived by our mission to assist individuals and families of all backgrounds and beliefs providing them with tools, training and resources to help meet basic necessities for life. In addition, we provide information and referrals to social service agencies in each community we serve. Our three core areas of service are Immigration and Citizenship, Family Supportive Services, and Tattoo Removal Program. We serve over 20,000 individuals a year. Last year we launched a new program, Disaster Relief, in response to the August 2020 California Wildfires that impacted two counties we serve, Santa Cruz and Monterey. This program provides short-term or long-term support in helping fire survivors meet basic needs, rebuild, and we will soon offer counseling.

Ruling year info

1946

Executive Director

Ms. Ana Ventura Phares

Main address

922 Hilby Avenue, Suite C

Seaside, CA 93955 USA

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EIN

77-0042961

NTEE code info

Human Service Organizations (P20)

Public, Society Benefit - Multipurpose and Other N.E.C. (W99)

Housing Expense Reduction Support, Rent Assistance (L82)

IRS filing requirement

This organization is not required to file an annual return with the IRS because it is a church.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The U.S. Census Bureau shows the sobering reality of too many Americans struggling to provide for their families. 45.3 million people live in poverty – 14.5% of the U.S. population. The income poverty threshold to be considered for benefits is $23,834 for a family of four. 14.7 million children live in poverty – 19.9 percent of all children in the U.S. under the age of 18. 27.2% of African Americans in the U.S. and 23.5% of U.S. Hispanics live in poverty. Other official poverty numbers are available from the U.S. Census Bureau. However, these statistics don’t illustrate the whole story. Catholic Charities believes that the current standard for measuring poverty and establishing eligibility criteria for poverty relief services are fundamentally flawed and outdated. These traditional measures are not inclusive of the real need, and ignore the reality that every day nearly 30 million Americans are at risk of falling into poverty.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Immigration & Citizenship

We provide assistance and guidance for those who struggle in achieving lawful permanent residence status and those who wish to become citizens of our nation. The Immigration and Citizenship Program staff is accredited by the Department of Justice and a significant resource in our communities known for their experience and expertise in the processes of becoming legal residents and/or citizens.

Staff ensures full and accurate assistance for the current (and ever growing) caseload of 5000 clients annually in addition to over 9,000 services for consultation, replacement of legal permanent cards, work authorization renewal, applications for U.S. citizenship and English translation of certificates of birth, marriage, divorce, death and adoption all which must be filed in English when navigating the immigration procedures.

Those who meet the requirements for a visa can rely on staff that provides accurate, honest and dignified services that help them navigate through this complex process. Catholic Charities has an excellent partnership and relationship with the U.S. Citizenship and Immigration Services with whom we work to provide educational workshops about the immigration process and attaining naturalized citizenship.

Catholic Charities is accredited by the Department of Justice which is the highest administrative body responsible for recognizing and accrediting organizations that practice before the immigration courts.

Catholic Charities staff also provides assistance with VAWA Visas, U Visas, DACA applications, and Consular Visa processes.

Population(s) Served
Immigrants and migrants

The Family Supportive Services Program provides direct financial aid with rental, move-in and utility assistance as well as assisting with the CalFresh and MediCal application process for eligible families and individuals. We provide financial assistance to low-income, homeless and working poor residents in Santa Cruz, Monterey, San Benito and San Luis Obispo Counties. In Monterey County, clients are served out of the Salinas and Seaside offices, and at times, staff will travel to south county (Gonzalez, Soledad, Greenfield) to provide services as well.

We provide an intake protocol that strives for a relationship with each client on openness, compassion and non-judgmental communication through which the client will be encouraged to progress towards self sufficiency. Because this requires time, we operate on an appointment basis averaging one hour to allow for the above interaction to take place and offer resources that may be appropriate in their individual cases.

Family Supportive Services provides financial assistance to low-income residents who face eviction or need funds to secure stable housing, to prevent utilities shut-offs, or to feed their families. About 70 percent of Family Supportive Services clients report that in 2020 they were able to meet basic needs and close emergency financial gaps due to these services.

Because we have far more people seeking our services than we have monetary resources, Catholic Charities staff provide specific referrals to resources that may be able to address continuing and existing needs. We refer our clients to housing shelters and programs, financial education, free income tax preparation, assistance with employment, transportation and children’s programs. The community knows how to contact Catholic Charities in that many are referred to the agency from social service providers, churches, hospitals, law enforcement and simply through word-of-mouth. We are very conscientious about keeping our programs and services updated on the 211 system.

Population(s) Served
Economically disadvantaged people

Catholic Charities now offers an expanded Tattoo Removal Program with the support of Dominican Foundation, Dominican Hospital, and local volunteer doctors at our Frederick street office.

Our program helps remove barriers to viable employment and broaden economic and social opportunities for individuals committed to change the direction of their lives. The non-age limits and low fee provides access to this otherwise highly expensive treatment.

We recognize that removing some tattoos may be the culmination of a long struggle or life risk, which is why we respect the decision of the participants and the challenges they may face during and after this process.

We require completing 20 hours of community service prior to setting an appointment for the face-to-face interview.

In the interview, we will:
•Determine the participant’s level of commitment to change
•Offer emotional and mental support
•Refer the participant to community resources that will encourage focused and continuing work towards life changing decisions

Requirements:
•Twenty (20) hours of community service.
•Completion of face to face interview.
•Understanding and commitment to follow the rules of the program.
•Tattoos must be visible, offensive, gang related, inappropriate, may interfere with education, work, changes in personal life, etc.
•A strong commitment from the participant is necessary to removing tattoos as it is usually a long and painful process that requires consistent attendance to the scheduled sessions.
•The basic fee per session is $20. A sliding fee scale helps us address individual needs.
•Respect the office and the surrounding area; consider it a neutral territory which offers the opportunity to practice behaviors conducive to maintain a stress free professional environment for all.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of low-income families housed in affordable, well-maintained units as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families, Economically disadvantaged people

Related Program

Family Supportive Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of people received immigration service

This metric is no longer tracked.
Totals By Year
Population(s) Served

Immigrants and migrants

Related Program

Immigration & Citizenship

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of low-income households who have received utilities assistance to keep the lights, heat and/or water on in their homes

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families, Economically disadvantaged people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Immigrants and migrants

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Number of clients who have access to healthy food because of this service.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Family Supportive Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients who received nutrition education.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Family Supportive Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Catholic Charities Diocese of Monterey aims to reduce poverty on the Central Coast of California by providing human services to the poor and disadvantaged to improve self-sufficiency and promote social justice.

Family Supportive Services program assists families with readjustment onto the path of financial stability and self-sufficiency by providing direct assistance and focused collaboration with other community-based organizations. For many families facing economic crisis, Family Supportive Services provides the first step toward stabilization.

Immigration and Citizenship Program provides assistance and guidance for those who struggle in achieving lawful permanent residency and those who wish to become citizens of our nation. The Immigration and Citizenship Program staff is a significant resource in our communities known for their experience and expertise in the processes of becoming legal residents and/or citizens.

Disaster Relief Case Management Program provides support to survivors of natural disasters by connecting them with both local and national resources and advocating for them when needed. This program aims to facilitate access to relief programs, in order to help restore stability and long-term housing.

Tattoo Removal Program helps remove barriers to viable employment and broaden economic and social opportunities for individuals committed to change the direction of their lives. No age limits and low fees provide access to this otherwise expensive treatment.

Catholic Charities is recognized by the Department of Justice which is the highest administrative body responsible for recognizing organizations and accrediting individuals that practice before the immigration courts.

We are motivated by our mission to assist individuals and families of all backgrounds and beliefs providing them with tools, training and resources to help meet basic necessities for life. In addition, we provide information and referrals to social service agencies in each community we serve. Our three core areas of service are Tattoo Removal, Immigration and Citizenship and Family Supportive Services. We serve over 20,000 individuals a year.

Catholic Charities Diocese of Monterey is the "go to" agency for immigration services and rental and utility assistance. With an increased financial base, we will serve more people. Our current programs are thriving and will continue to expand to do the most good in the community.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Through Catholic Charities advocacy and core programs (Support Services, Legal Immigration & Citizenship, and Laser Tattoo Removal), we help the most marginalized gain self-sufficiency and stability. We provide hope to those living in poverty and experiencing other complex issues in Monterey, Santa Cruz, San Benito, and San Luis Obispo Counties, regardless of their faith.

  • How is your organization collecting feedback from the people you serve?

    Case management notes,

  • How is your organization using feedback from the people you serve?

    To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually,

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently,

Financials

CATHOLIC CHARITIES OF THE DIOCESE OF MONTEREY

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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

CATHOLIC CHARITIES OF THE DIOCESE OF MONTEREY

Board of directors
as of 5/26/2021
SOURCE: Self-reported by organization
Board chair

Bishop Daniel Garcia

Diocese of Monterey

Paul Gutierrez

Jerry McCormick

Clancy D'Angelo

Rev. Fredy Calvario

Joseph Glunz, Sr.

Melanie Nicora

Deacon Hugo Patino

Bette Harken

Nanci Perocchi

Bishop Danial Garcia

Laura Segura

Kevin Causey

John Kesecker

Jordan Lewis

Fana Oldfield

Maria Orozco

Larray Sage

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 05/26/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Decline to state

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 05/26/2021

Policies and practices developed in partnership with Equity in the Center, a project that works to shift mindsets, practices, and systems within the social sector to increase racial equity. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.