PLATINUM2024

Family Supportive Housing Inc.

To end family homelessness in our community.

aka FSH   |   San Jose, CA   |  https://familysupportivehousing.org/

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Mission

To provide temporary housing and targeted support to guide families from crisis to independent lives in our community.

Ruling year info

1986

Executive Director

Beth Leary

Main address

692 N. King Road

San Jose, CA 95133 USA

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EIN

77-0106237

NTEE code info

Temporary Shelter For the Homeless (L41)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2021.
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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

San Jose Family Shelter

The San José Family Shelter Program focuses on the personal partnership a family forms with on-site Case Managers to develop a detailed customized step-by-step plan leading them to self-sufficiency. San Jose Family Shelter houses and feeds 35 families for up to 90 days, in which they live in their own apartment style housing unit. In addition to meeting basic needs such as food and shelter, the shelter provides intensive personalized case management, referrals for housing, employment services, health care services, and educational workshops. The shelter also provides on-site day care, child development, and a mandatory Homework Enrichment program for all school-age children residing at the San José Family Shelter because we believe that an education builds a strong foundation to help break the cycle of homelessness.

Population(s) Served
Families

Once a family completes the San José Family Shelter Program and enters into permanent housing, they are eligible to participate in the Bridges AfterCare Program. Services provided include intensive case management and education including home visits, resource sharing, and referrals. Bridges AfterCare allows families to stay connected to a supportive Case Manager while they navigate back into self-sufficient living. This added support model has been crucial for families now living independently.

Population(s) Served
Families

This program focuses on assessing and financially assisting families at the brink of homelessness for resolution and avoiding the homeless system. FSH is responsible for both in-house case management and direct financial assistance as well as referral to other partners in the HPS system.

Population(s) Served
Families

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of service recipients who are employed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families

Related Program

San Jose Family Shelter

Type of Metric

Context - describing the issue we work on

Direction of Success

Holding steady

Number of homeless participants engaged in housing services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families

Related Program

San Jose Family Shelter

Type of Metric

Context - describing the issue we work on

Direction of Success

Holding steady

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Family Supportive Housing is committed to the entire family and encourages families to stay intact while addressing their needs for food, shelter, education, and employment. We provide shelter, housing opportunities for those at risk of losing their housing, and educational supports. We provide an opportunity for families to make life altering changes, and a system to aid in finding permanent housing.

Shelter Program: With 37 years of experience working with families in need, the Organization has developed a set of services that empower families to move from homelessness to independent, self sufficient lives in the community. The Organization's San Jose Family Shelter is the only shelter in Santa Clara County that exclusively serves homeless families. It operates 35 efficiency apartments 365 days per year; Despite the challenges and uncertainty, this year we have been able to serve 1,525 individuals, 991 of them children, with 52,000 shelter nights, and 186,000 nutritious meals along with supportive services and educational, behavioral, career, and therapeutic support. Seventy five percent of our shelter families successfully transitioned into permanent housing and self-sufficiency. We have continued to identify creative solutions and engage with our partner agencies to develop opportunities to help families in our care.
Homework Enrichment Program: provides daily, supervised academic assistance, skill development and enrichment activities to about 140 children in grades K 12 each year. This year we were able to creatively provide over 650 hours of support during this unprecedented time.
Voyager Daycare: provides reliable, quality, onsite childcare for infants and pre-school children at our San Jos Family Shelter. Voyager is State licensed and free of charge to families staying at our Shelter. By providing a safe and loving environment for their young children, we allow parents to concentrate their time and energy on seeking employment and permanent housing.
Heading Home:Hotel Voucher Program: provides short-term hotel stays while families wait for space at the Shelter, or search for more long-term options. This year twenty five families were provided nightly sleeping accommodations, meal services and other basic needs. FSH Case Mangers provided supports to the families in line with their housing goals and worked closely with other community organizations to ensure a seamless response.
Bridges AfterCare: provides ongoing supportive services to families that have moved into housing in order to decrease the possibility of them relapsing back into homelessness. This year we were served fifty seven families, helping them to build the skills and community connections that they need to put homelessness behind them, forever.
Homeless Prevention System: this program focuses on assessing and financially assisting families at the brink of homelessness for resolution and avoiding the homeless system. FSH is responsible for both managing the HPS Community Hotline, case management and direct financial assistance as well as referral to other partners in the HPS system. This year we assisted 4,638 families to help them avoid homelessness. We provided 193 families with rental relief and financial assistance.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to get honest feedback from the people we serve

Financials

Family Supportive Housing Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Family Supportive Housing Inc.

Board of directors
as of 02/12/2024
SOURCE: Self-reported by organization
Board co-chair

Michael Warren

McManis Faulkner


Board co-chair

Brian Martin

Lyten, Inc.

Iris Aguirre

Juniper Legal Organization

Greg Mischou

Atlas Technology Director

Amy Van Zant

Orrick Herrington & Sutcliffe

Nicola Boone

J.P. Morgan Bank

Leslie Moore

Informatica

Bettina Weiss

SEMI

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/6/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 12/29/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.