SILVER2023

Goodwill Industries of South Central California

Bakersfield, CA   |  www.thegoodwill.org

Mission

Goodwill Industries of South Central California provides work opportunities and skills development to people with barriers to employment.

Ruling year info

1987

President and CEO

Jake Slayton

Main address

4901 Stine Road

Bakersfield, CA 93313 USA

Show more contact info

EIN

77-0129283

NTEE code info

Thrift Shops (P29)

Employment Procurement Assistance and Job Training (J20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Goodwill works to address the issues facing individuals who want and need to work, but may have barriers such as lack of work history, low educational achievement, limited English, disabilities, and many others. Goodwill works to enhance the dignity and quality of life of individuals by eliminating barriers helping people in need reach their full potential through learning and the power of work. Our mission is to provide work opportunities and skills development to people with barriers to employment.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Employment Program

Goodwill utilizes a Employment Program designed to hire and promote up local individuals with barriers to employment. Goodwill funds its Employment Program primarily through the resale of the community's unwanted or unused clothing and household items. Key components of Goodwill's Employment Program include:
HIRE
Community Recruitment: Goodwill's HR Department actively recruits individuals with barriers to employment both from the general public and local referral agencies when there are job openings.
Intake/Assessment: Upon hire, Goodwill's HR Department assesses and documents employee's barrier(s) to employment (if any) and current life/work skills.
Orientation: Employees are introduced to Goodwill's history, policies, procedures, requirements, and expectations once they enter the workplace. Employees also gain insight on how the Employment Program works and how it benefits them.
PROMOTE UP
On-the-Job Training: Goodwill's work site supervisors help employees learn basic job skills through verbal and written instruction, demonstration and observation, and hands-on practice and imitation all while in an environment of normal working conditions. Employees acquire both general job skills they can transfer from one job to another and specific job skills that are unique to one particular job.
Supportive Services: Assistance is available to the employee to receive necessary support services utilizing community resources (ex: reading, writing, education, housing, substance abuse treatment, transportation assistance, physical or mental health treatment, child care, finance management, nutrition, etc.).

Population(s) Served
Adults

Services include:
1) Providing job placement and assessment services to individuals referred by the Department of Vocational Rehabilitation. Clients include individuals with vocational barriers including psychiatric, cognitive, and physical disabilities; 2) Providing work experience to students from the Transition to Independent Living (TIL) program, a post-secondary educational experience for adults who have developmental or intellectual disabilities at Taft College; 3) The ENERGY (Educated and Engaged Responsible Goodwill Youth) program which promotes, encourages, and exposes youth to careers in the energy, oil and gas, and petrochemical industries; and 4) Providing store vouchers to community partner agencies to clients the ability to shop for interview clothing and basic household items.

Population(s) Served
Adults

Where we work

Affiliations & memberships

Society for Human Resource Management 2014

Chamber of Commerce 2014

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

ORGANIZATIONAL GOALS

I. People: We will advance our mission through improving the lives of the people we serve.

II. Growth: We will advance our mission through the cultivation of resources.

III. Efficiency: We will advance our mission through continuous improvement and innovation.

People: We will advance our mission through improving the lives of the people we serve.
a) Hire individuals with barriers to employment and provide them steady income to help employees achieve financial independence.
b) Enhance on-going learning, on-the-job-training, and job development of employees to improve internal promotion potential and financial independence.
c) Provide job placement services to help individuals find community jobs thus furthering their financial independence.
d) Provide on-going safety training and promote safety culture/awareness to ensure each employee is provided a safe working environment.

Growth: We will advance our mission through the cultivation of resources.
a) Open new worksites in Kern, Kings, and southern Tulare counties in order to expand mission services in those communities.
b) Grow to the existing market opportunity in GISCC's territory.

Efficiency: We will advance our mission through continuous improvement and innovation.
a) Optimize donated goods processing system.
b) Improve organizational financial health.

Goodwill has a long history in providing employment and job training services to people with disabilities and other barriers to employment.
Governance: Goodwill maintains a process for the recruitment, training, and retention of qualified board members who represent a wide variety of professional backgrounds and who have diverse community service experience. The board is active in setting the strategic direction of the organization and in providing oversight of the organization.
Operations: Goodwill retains qualified staff in the areas of job development and training, safety and risk management, facilities management, retail management, administration, financial management, human resources, purchasing, etc. The annual performance process for the staff is tied directly to the organizational goals.
Policies and Procedures: Goodwill maintains a comprehensive set of policies and procedures to administer the work of the organization. Those policies are reviewed regularly.
Corporate Compliance: Goodwill appoints a Corporate Compliance Officer responsible for reporting to the Board of Directors at least annually on a comprehensive compliance program. The whistleblower hotline is maintained by an outside third-party vendor.

Progress Report for 2018:

Employment Services
In 2018, Goodwill hired 102 local individuals, 71.6% of whom had a documented, declared barrier to employment. The average hourly wage of those 102 individuals was $11.65 plus benefits and 95.8% were hired into full time jobs of 35 or more hours per week. Goodwill was able to promote 19 individuals during the year at an average annual wage increase of 25.1%. The internal promotions took an average of 6.6 months to achieve.

Community Services
Goodwill provided placement and assessment services for the California Department of Rehabilitation (DOR) in Kern, Kings, and Tulare Counties. DOR is an employment and independent living resource for people with disabilities. In 2018, Goodwill provided 63 Situational Assessments, completed 1 trial work experience, and placed 51 individuals in community employment with 58.8% retention at 90 days. The people served through this program have vocational barriers including psychiatric, cognitive, and physical disabilities. Goodwill provided job readiness training, resume development, interview preparedness, job placement, and retention assistance.

The Transition to Independent Living (TIL) Program is a post-secondary educational experience at Taft College for adults who have development/intellectual disabilities. The program provides instruction, training, and support and career skills necessary for students to live a productive and normalized lifestyle. Through regular employment, Goodwill provides a work experience program for TIL students to assist them in their preparation for living independently upon graduation. In 2018, Goodwill served 17 TIL students in the Taft store. Similarly, 21 students in the Delano Joint Special Education Program, 26 students in the Kern High School District Ruggenberg Career Center Special Education Program, 1 client of the Center for Neuro Skills, and 1 participant in the Veteran Vocational Program (Orange County Goodwill) received work experience opportunities at stores throughout the territory.

In partnership with the Volunteer Center of Kern County, Goodwill provided an opportunity for 9 individuals to complete their court ordered community service at a location of their choice. The Kern County Department of Human Services referred 17 individuals to Goodwill for work experience through the EPP, PWEX, or Welfare to Work programs.

NOTE: A complete copy of the 2018 Outcomes Management Report is available on our website at www.thegoodwill.org.

Financials

Goodwill Industries of South Central California
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Goodwill Industries of South Central California

Board of directors
as of 05/23/2023
SOURCE: Self-reported by organization
Board chair

Mr. Jose Guerrero

GUERRERO MEARS LLP

Term: 2023 - 2017

Vanessa Franco Chavez

Klein, DeNatale, Goldner, Attorneys at Law

Candy Cline-Gettman

Employers' Training Resource

Jose Guerrero

Law Offices of Jose A. Guerrero

Eric Shumate

Mission Bank

Cindy Uetz

Department of Human Services

Daniel Klingenberger

LeBeau Thelen, LLP

Jesse Valencia

Citizens Business Bank

Myrna Arias

California State University, Bakersfield

Sean Barker

Clifford & Bradford

Xavier Canez

2X Broadband

Danhira Barajas Millan

Barbich Hooper King Dill Hoffman

Cameron Mahoney

Colliers

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes