PACIFIC COMMUNITY VENTURES
Investing in small business and big ideas
Programs and results
What we aim to solve
Imagine what life is like when you don't know where your next paycheck is coming from, or knowing that your current paycheck doesn't pay the bills for yourself or your family. On paper the U.S. unemployment rate is at a 17-year low, yet 20% of workers are earning poverty-level wages, and for the first time, Americans don't believe life will be better for the next generation. Pacific Community Ventures envisions a world of thriving communities where everyone has a fair shake. Our mission is to invest in small businesses, create good jobs for working people, and make markets work for social good.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Small Business Lending
PCV’s small business lending fund provides affordable small business loans from $10,000 to $200,000 to high-growth California businesses creating quality jobs in underserved communities. Our fund is more flexible than bank or SBA loans, and puts businesses on a path to grow and scale so they can attract additional capital. PCV integrates capital with hands-on, pre-loan technical assistance and post-loan business advice throughout the full term of the loan to ensure the long-term success of our borrowers.
Small Business Advising
Our business advising program matches small business owners with volunteer business advisors who provide tailored, hands-on assistance to help small businesses thrive. Our online Business Advising portal — BusinessAdvising.org — utilizes a sophisticated matching algorithm that identifies and suggests the ideal advisor for each small business client. Our companies have shown job growth at eleven times the national average.
Social Impact Policy
Our Research & Consulting team investigates best practices and provides policymakers with tools for understanding the critical steps in scaling social impact investing, and access to information they can leverage to drive capital and resources to build the economies of underserved communities. Our work advances the global practice of investing for intentional social and environmental benefit by investigating and disseminating best industry practices, building networks and supporting the development of enabling policy and market infrastructure.
Impact Investing Evaluation
Our Research & Consulting impact evaluation practice has become one of the most experienced, specialized providers of impact investing evaluation services to some of the most prominent institutional investors and philanthropies in the world, including CalPERs for California, Citi Group, and Neighborhood National Bank. PCV’s rigorous, client-driven solutions supported the evaluation of over $40 billion of impact and targeted capital to date.
Where we work
Affiliations & memberships
Opportunity Finance Network 2014
Opportunity Finance Network 2015
Opportunity Finance Network 2016
Opportunity Finance Network 2017
Opportunity Finance Network 2018
Opportunity Finance Network 2019
External reviews

Videos
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Imagine what life is like when you don't know where your next paycheck is coming from — or if your current paycheck doesn't pay the bills. With the widest income gap since the '20s, and increasingly limited economic mobility, the U.S. urgently needs new businesses that offer quality jobs and investments that support underserved communities.
Pacific Community Ventures is a 501(c)(3) nonprofit and community development financial institution (CDFI) that believes small businesses in local communities should have easier access to the high-caliber advice and capital that revolutionized the high-tech industry. “Mom and pop" businesses and entrepreneurial ventures bring stability and renewed energy to deteriorating neighborhoods, and help revitalize poor inner city, suburban and rural areas.
Our services include advice and capital to help small businesses succeed, plus impact evaluation, research, and policy services to propel the impact economy forward. Our unique ecosystem of programs work together to catalyze the creation of community wealth and to drive lasting, positive economic change.
What are the organization's key strategies for making this happen?
PCV addresses the challenges of sustainable small business growth and quality job creation through its Business Advising program. In 2013 the online platform BusinessAdvising.org was launched. BusinessAdvising.org provides free high-quality assistance to entrepreneurs regardless of business challenge or location.
A fresh take on corporate social responsibility, BusinessAdvising.org recruits the nation's brightest business minds to volunteer their expertise as business advisors. Business advisors volunteer at least 5 hours per month through phone, Skype, or email and provide advising in areas that are crucial to small business success such as finance, marketing, sales, operations, human resources, and leadership. As the program continues to scale, entrepreneur enrollment has increased by over 300% since last year, with sign-ups from over 40 states
What are the organization's capabilities for doing this?
Pacific Community Ventures (PCV) was founded by two Silicon Valley executives who believed that small businesses in underserved communities should have access to the same high-caliber advice and capital that revolutionized the tech industry.
Over the past 17 years, PCV has provided entrepreneurs—either located in and/or hiring from lower-income communities—with access to the tools of venture capital. Providing access to capital, expertise, markets, and networks, PCV helps small business growth develop into quality job creation.
Outside of PCV, there are few outlets for entrepreneurs to access individual, in-depth support. While development organizations attempt to provide support services, many have a small staff that can only help address general challenges. When specialized support is needed, some organizations' only option is to hire paid consultants, a model that is not financially sustainable or scalable for nonprofits. BusinessAdvising.org allows PCV to reach entrepreneurs nationally by matching them for free with volunteer business professionals that can provide the in-depth insight and game-changing advice they need to grow their business.
What have they accomplished so far and what's next?
Since 1998, PCV has provided game-changing support to more than 3,600 entrepreneurs, creating and maintaining more than 34,000 jobs. In total, PCV-supported companies have paid over $280M in wages to workers living in lower-income communities. PCV-supported companies have shown job growth rates at ten times the national average. Fifty percent of PCV-supported companies are female-owned, and 56% are minority-owned. PCV became a certified small business lender in 2013. Since then, PCV has deployed more than $1.6M in capital to small businesses. In recognition of the organization's impact, the Association for Corporate Growth named PCV the 2011 Bay Area Nonprofit of the Year, and PCV won the San Francisco Chamber of Commerce's 2014 Economic Development Ebbies Award.
BusinessAdvising.org is on track to advise 350 small businesses nationwide by yearend 2015, helping to retain more than 3,000 jobs and create more than 430 new jobs. With plans for scale and growth, BusinessAdvising.org aims to advise 440 businesses nationwide by yearend 2016, helping to retain more than 3,800 jobs and create 550 new jobs. By yearend 2017, BusinessAdvising.org aims to advise 550 businesses nationwide, helping to retain more than 4,800 jobs and create more than 680 new jobs.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
PACIFIC COMMUNITY VENTURES
Board of directorsas of 10/13/2022
Cindy Kaczmarek
Sanjay Datta
Upstart
Lili Gangas
The Kapor Center
Bulbul Gupta
Pacific Community Ventures
Katie Kalvoda
G3 Ventures
Cindy Kaczmarek
Executive Coach and HR Consultant
Amir Kirkwood
Virginia Community Capital
Carolina Martinez
CAMEO
Teresa Pahl
Hanson Bridgett LLP
Cecil Plummer
Western Regional Minority Supplier Development Council
Olivia Rebanal
Ecotrust
Jasmine Thomas
Microsoft
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 05/06/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.