RIGHTCARE FOUNDATION INC

Improving quality of life

aka RightCare   |   Phoenix, AZ   |  www.rightcare.org

Mission

We save lives and improve health outcomes by inspiring best practice. RightCare promotes advocacy, access to care and action. We empower the community to engage at a critical time of need. RightCare programs serve the community at large and vulnerable individuals in the care of others. We promote best-practice pre-emergency medical service response to reduce the catastrophic impact of acute medical emergencies like sudden cardiac arrest. We equally respect patient wishes of survival and advance health directives.

Ruling year info

2014

President

Mr. Steve Wagner

Main address

3120 W. Carefree Highway, Suite 1-222 Suite 1-222

Phoenix, AZ 85086 USA

Show more contact info

EIN

80-0667676

NTEE code info

Consumer Protection and Safety (W90)

First Aid Training (M41)

IRS filing requirement

This organization is required to file an IRS Form 990-N.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

RightCare programs serve the community at large vulnerable individuals in the care of others We promote best-practice pre-EMS response to reduce the catastrophic impact of acute medical emergencies like sudden cardiac arrest. We empower the community to save lives and honor end-of-life wishes. We educate the community on what to do before the fore truck arrives. First responders in Arizona relate to two tragic occurrences regarding their duty. First, it is common that necessary emergency care such as CPR, First Aid and lift assistance is withheld prior to their arrival. Second, advance directives/Do Not Resuscitate (DNRs) - are frequently not available on arrival. Challenges include community awareness/education, access to care, policy and corporate will to act prior to the arrival of first responders.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

RightCare Accreditation

RightCare develops collaborative partnerships with care providers that are committed to improving the quality of care during medical emergencies. Accredited health facilities and individual professional caregivers "swear to care" and agree in writing to uphold the standards of care established by RightCare Foundation. All rights reserved by RightCare Foundation.

Our mutual goal is to improve the quality of life of those in their care. RightCare and our partners ensure best-practice emergency care is available and delivered in the event of a medical emergency prior to the arrival of paramedics.

Healthcare institution staff will be comprised of sufficient number of trained and certified personnel as to have the ability to effectively provide necessary emergency care such as CPR, First Aid and lift assistance to patients campus wide, 24 hours per day.

Population(s) Served
Seniors
Families
Older adults
Young adults

First responders in Arizona relate two tragic occurrences regarding their duty. First, it is common that necessary emergency care such as CPR and First Aid is withheld prior to their arrival. Second, advance directives/Do Not Resuscitate (DNRs) - are frequently not available upon their arrival.

RightCare advocacy resulted in the approval of AZ HB2076 (Advanced directives and access) in April 2017. Our work provided an amendment to ensure first responders are included in the advance directive data stream and a mandate to the Secretary of State to expeditiously create systems to support access 24/7.

Advocacy results: HB2076 amendment modified the statutory definition of healthcare providers in Arizona to include first responders. Eighty percent of SCAs occur out-of-hospital, as such first responders provide care prior to physicians and make the critical decision to resuscitate. AZ’s Secretary of State houses approximately 43,000 records; however, filing is not required. Timely access to advance directives is critical and HB2076 is one way to decrease unwanted resuscitation. HB2260 passed the House and was transmitted to Senate, then C19 closed the legislature. SB1373 health facilities; duty of care was signed into law on May 4th, 2021. RightCare wrote and advocated for the bill.

Unwanted resuscitations are preventable with clearly stated advance directives, effective communication and immediate transfer of documents upon paramedic arrival.

The American College of Emergency Physicians Arizona and National Association of Emergency Services Physicians Arizona Chapter have endorsed RC and pledged further support.

Physicians, statewide have expressed interest in supporting statutory change to reduce unwanted resuscitation nationally. We have also garnered significant interest in a clinical study regarding the incidence of unwanted resuscitation and resulting socioeconomic impact resulting from unwanted long-term care.

Arizona is a retirement mecca - yet statue does not require assisted living facilities to keep AEDs on site or deploy them. There is a consumer expectation in the event of an acute medical emergency like SCA staff would provide life-saving care and equipment until paramedic arrive. The gap in consumer expectation and actual patient care is vast. We have much work to do.

Our Accreditation Program and related protocols and documents unique to RC including – Bill of Rights, Individual Responsibilities and Consumer Questions for Caregivers are changing the face of pre-EMS care in our community. Residents report feeling safer, the staff is empowered, EMS and senior living campus relationships improve, lives are saved and wishes are honored.

First responders and Emergency Department physicians agree unwanted resuscitation occurs far too frequently; however, data is not collected. RC is partnering with municipal and state policymakers, and stakeholders to gather critical data to quantify the impact of improved care and outcomes. Electronic Patient Care Record systems, Health Information Exchanges (HIEs) and policy are converging to solve these problems. Policy leaders support the initiative.

RC is also collaborating with HealthCurrent, AZ’s largest HIE provider housing over 9,000,000 records in AZ. The overarching goal is to leverage existing interstate HIE data to transmit information to responding paramedics to identify patient, review pertinent health history and view critical documents enroute to an acute medical emergency. Advancements will also provide time-critical information for AZ visitors and transmit records from their home state. Upon arrival, there will be a reasonable understanding of patient desires and paramedics can promptly follow the medical direction of their department. This is a significant paradigm shift in care delivery.

Population(s) Served

RightCare will deploy it's mSDOH platform to improve health outcomes for vulnerable Arizonans and others nationally. Analytics are applied to individuals in the care of others and patient centered care plans are followed, improving patient outcomes. Reductions in patient acuity, hospital ad/re-admission are achieved while improving efficiency of the care continuum from "911 what is your emergency" to hospital to rehab to return home. Fire Departments, professional care agencies and hospitals are supporting this program. This care quality improvement program is to be available by Q1 2022.

Population(s) Served
Seniors
Adults
Families
Health
Parents
Seniors
Adults
Families
Health
Parents

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients who self-report increased skills/knowledge after educational program/intervention

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents, Adults, Seniors

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of participants who would recommend program to others

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents, Adults, Seniors

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Aggregate % of increase resuscitation proficiency pre and post skills evaluation

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

RightCare Accreditation

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

% increased in proficiency for Immediate Resuscitation pre and post skills evaluation. Staff from Arizona licensed Life Plan Communities are included.

Number of new organizations signing on as collaborators

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups

Related Program

Advocacy

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Anthony Bates Foundation, AARP

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Increase community awareness regarding sudden cardiac arrest.

Engage, empower and inspire bystanders, caregivers to take immediate action in the event of an emergency such as cardiac arrest. We strive to give the community the confidence and to be willing to act when someone suffers cardiac arrest so that the victim can go home to their family with their brain fully intact instead of to the hospital and be on life support.

Decrease brain injury and increase survival from sudden cardiac arrest.

Elevate the quality of care provided at licensed Life Plan Communities before paramedics arrive.

Influence corporate will to promote elevated care in the event of an acute medical emergency before paramedics arrive.

Reduce the number of unwanted resuscitations due to the lack of availability of advance directives at the critical time of need.

RightCare: Sudden Cardiac Arrest kills. RightCare won't stop until the survival rates of cardiac arrest in our community are vastly improved and families can be assured their end-of-life wishes will be honored.

Right Place - In Our Community: RightCare's outreach includes advocacy, legislative endeavors and evidence-based best practice Immediate Resuscitation training.

Right Time: Care facilities too often wait for paramedics instead of starting life-saving intervention. Also, Do Not Resuscitation (DNR) orders are rarely provided upon EMS arrival, or at all. This must change.

Right Person: YOU. RightCare provides the provides best practice standands and promoted those who stand with us.

RightCare is passionate about sudden cardiac arrest survival and ensuring end-of-life wishes are honored. Our small, but mighty team, has over 100 years of service with the Phoenix Fire Department and another 60 years with other organizations.

We believe in best practice in all we do while employing continuous quality improvement and remaining nimble to best meet the needs of our community.

Our biggest challenge is building capacity and to ensure long-term viability. This challenge is simply due to lack of funding for staff expansion. As with most small organizations building financial capacity requires a substantial investment of time while trying to balance demand for programs.

Engaged collaborations with numerous public and private strategic partners is a great strength of RightCare. We are currently seeking grant funding to support our work.

Collaborations include The Morrison Institute for Public Policy at ASU, the ASU College of Health Solutions, Fire Departments are key collaborators, a major hospital and numerous care providing agencies. We are defining health equity metrics, analyzing care data, delivering care quality improvement and are validating our collective impact.

Advocacy results: HB2076 amendment modified the statutory definition of healthcare providers in Arizona to include first responders. Eighty percent of SCAs occur out-of-hospital, as such first responders provide care prior to physicians and make the critical decision to resuscitate. AZ's Secretary of State houses approximately 43,000 records; however, filing is not required. Timely access to advance directives is critical and HB2076 is one way to decrease unwanted resuscitation.

Unwanted resuscitations are preventable with clearly stated advance directives, effective communication and immediate transfer of documents upon paramedic arrival.

The American College of Emergency Physicians Arizona and National Association of Emergency Services Physicians Arizona Chapter have endorsed RC and pledged further support.

Financials

RIGHTCARE FOUNDATION INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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RIGHTCARE FOUNDATION INC

Board of directors
as of 5/18/2021
SOURCE: Self-reported by organization
Board chair

Mr. Steve Wagner

RightCare Foundation, Inc.

Term: 2017 -

Nat Nickele

Nickele Law

Don Crews

Temporarily working overseas

Dr. John Gallagher

Phoenix Fire Department

Kathleen O'Brien

professional PUNCH

Mark Robens

Burch & Cracchiolo, P.A.

Jim Mullany

Concierge Homes

Dustin Simmons

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 05/17/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data