Exceptional Care for Children

aka Exceptional Care for Children   |   Newark, DE   |  www.exceptionalcare.org

Mission

Exceptional Care for Children improves the lives of medically fragile children and their families through skilled nursing, transitional and palliative care. We are a haven for healing fragile bodies when improvement is possible, and a refuge for nurturing vulnerable spirits when a cure is unattainable.

Ruling year info

2014

Executive Director

Mr. John L. White, NHA

Main address

11 Independence Way

Newark, DE 19713 USA

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EIN

80-0748765

NTEE code info

Hospitals and Primary Medical Care Facilities (E20)

Homes for Children & Adolescents (P76)

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Skilled Nursing Care

Our nursing staff is composed of RNs, LPNs, and CNAs who provide specialized care for each child at Exceptional Care for Children. This talented and committed team is dedicated to providing medical care while preserving and supporting a safe and home-like environment.

Population(s) Served
Children and youth
Young adults
Health
Economically disadvantaged people
At-risk youth

As many of our children have complex respiratory needs, Exceptional Care for Children is staffed around the clock by a talented team of pediatric respiratory therapists. This high level of care and attention ensures the comfort and safety of our residents, so that they can focus on other things – like being kids!

Population(s) Served
Young adults
Children and youth
Health
At-risk youth
Economically disadvantaged people

Exceptional Care for Children’s dedicated therapy team uses their expertise to ensure that
each child is regarded as more than their extensive medical needs or disability.

Our therapy professionals work as a collaborative team to provide a play based multidisciplinary treatment plan in order to help each individual child achieve his/her most optimal level of function. Through their comprehensive approach, which includes evaluations, one on one sessions, and group treatments, each child is given the opportunity to enhance their ability to communicate, improve motor function, and develop life skills.

Population(s) Served
Young adults
Children and youth
Health
At-risk youth
Economically disadvantaged people

At Exceptional Care for Children, our kids – like all kids – love to play and learn. Daily exposure to enrichment and educational tools is not only necessary for development, but is also useful in reinforcing the work that is done to reach medical, therapeutic (physical, occupational, speech), and respiratory goals. Our team develops an individualized program for each child to help them reach their own goals and milestones.

Population(s) Served
At-risk youth
Young adults
Children and youth
Health
Economically disadvantaged people

At Exceptional Care for Children, we invite and encourage family members to assume an active role in the care planning process, and provide them with ongoing education and support to ensure the best outcomes for their child.

Population(s) Served
Family relationships
Young adults
Children and youth
Health
Economically disadvantaged people

Exceptional Care for Children’s Nutritional Services department aims to help our children grow and thrive by providing individual, customized nutrition support through formulary and supplemental nutrition as well as therapeutic diet development.

Population(s) Served
Young adults
Children and youth
Health
At-risk youth
Economically disadvantaged people

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Case management notes, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

Exceptional Care for Children
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Exceptional Care for Children

Board of directors
as of 7/25/2021
SOURCE: Self-reported by organization
Board chair

Dr. Stephen Falchek, M. D.

Nemours/A.I. duPont Hospital

Lisa Barton, Esq.

Marc Bernstein

Donald Girard, M. D., FACG

Scott Johnson

James Maron, Esq.

Nancy Reilly

Donald Tyson

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Not applicable
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 05/20/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Decline to state

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 05/20/2021

Policies and practices developed in partnership with Equity in the Center, a project that works to shift mindsets, practices, and systems within the social sector to increase racial equity. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.