UNDER 1 ROOF
Agents of Change
Programs and results
What we aim to solve
Under 1 Roof is currently focused on capacity building. As the population of homeless in Dallas and surrounding counties continue to grow, housing agencies struggle to provide all the support services this population requires. Under 1 Roof has been partnering with local colleges and universities to offer BSW and MSW interns with real-time experience working with the homeless in our communities. Under 1 Roof has been looking at ways to reorganize the agency to expand our services to the community. We were recently asked to partner with two organizations in Dallas, AIDS Services, and Community Council of Greater Dallas to provide case management to their clients. We feel we have the expertise and experience to grow our case management services and outsource to other services organizations that cannot afford a full-time case worker. New staffing includes a Director of Case Management Services that would supervise and mentor new staff and social work interns, and manage relationships.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
U1R Prevention Services - Rent & Utility Assistance
Under 1 Roof schedules “assistance” opportunities for Dallas and Collin Counties residents to apply for emergency rental and utility assistance. Since the onset of COVID 19, required forms have been added to the U1R website and can be accessed and submitted anytime during the month.
U1R Social Services provides counseling, emergency rental and utility financial assistance, relocation assistance, individualized referral for community resources, financial empowerment, transportation support (bus tickets), and financial literacy classes to individuals and families who are homeless or in danger of becoming homeless. Funded by: Texas Department Housing Community Affairs (TDHCA) ESG, Federal Emergency Management Agency (FEMA), United Way Metropolitan Dallas and City of Dallas
Supportive Housing Program (Scattered Site)
Combines affordable housing with social services to help individuals and families cope with the challenges they face each day and obtain self-sufficiency. Clients are required to work full-time, improve their education level, and attend classes on employment, community living, budgeting, and other practical life-skills to build confidence and self-reliance.. Funded by Housing Forward (CoC), Housing Urban Development (HUD)
Professional Case Management Services
Case Management – Case managers work one-on-one with their clients to create a service plan for success. They help them with basic needs, promote work stability, and encourage increased educational attainment to achieve self-sufficiency. They assist with creating and implementing a plan for success. Case managers introduce them to a network of services, including job training and placement, a social enterprise system, family and youth programs, childcare, and substance abuse treatment, promoting an environment of well-being for families and children
Where we work
Affiliations & memberships
University at Arlington 2022
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of families assisted with rent or mortgage to avoid eviction
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
U1R Prevention Services - Rent & Utility Assistance
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Total dollars distributed for utilities assistance
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Number of case management hours provided to clients
This metric is no longer tracked.Totals By Year
Related Program
Supportive Housing Program (Scattered Site)
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
Under 1 Roof's Casemanagement team meet with there clients twice monthly
Total number of volunteer hours contributed to the organization
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Supportive Housing Program (Scattered Site)
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Total dollars distributed for rent assistance
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
U1R Prevention Services - Rent & Utility Assistance
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Number of households that retain permanent housing for at least 6 months
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls, Children and youth, Families
Related Program
Supportive Housing Program (Scattered Site)
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Number of homeless participants engaged in housing services
This metric is no longer tracked.Totals By Year
Population(s) Served
Ethnic and racial groups, Victims and oppressed people
Related Program
Professional Case Management Services
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
In Dallas County alone, there are an estimated 5,000 to 10,000 people sleeping on the streets, in shelters, cars, and other dangerous places every night. The homeless are families with children, veterans, seniors, and individuals with physical or mental conditions. The 2019 Point in Time
Count conducted by the Metro Dallas Homeless Alliance revealed a growth in homeless in Dallas.
The data reflected an increase of 9% in Dallas and Collin counties. The chronically homeless population has grown by 11% in the last year. Some cities that found no homeless people in last year’s census – Carrollton, Farmers Branch, Addison, Allen, and Nevada – had counts to report in 2019.
According to the Community Foundation of Texas’s Dallas Economic Opportunity Assessment, 65% of Dallas County residents spend more than 30% of their income on housing-related costs. Nearly 1 in 4 Dallas County residents are in jobs with a median annual income of $25,000 or less. Approximately 25% of residents have little or no assets.
What are the organization's key strategies for making this happen?
Under 1 Roof addresses these issues by offering homeless families the opportunity to improve their environment and live with stability, autonomy, and dignity. We provide a continuum of services, including permanent supportive housing and social services to low-income individuals and families in Dallas, Collin, and Denton Counties. These are families who are experiencing both an immediate housing crisis and long-term housing needs. Case managers work one-on-one with clients to better understand their situation, provide basic needs, and offer educational opportunities to work toward self-sufficiency. Programs include:
• Supportive housing
• Case management service
• Emergency rent or utility assistance
• Financial empowerment sessions
• Transportation support
• Legal services
What are the organization's capabilities for doing this?
Continuum of Services
Supportive Housing - Supportive housing combines affordable housing with social services to help individuals and families cope with the daunting challenges they face each day. Under 1 Roof coordinates with the DHA and other community partners to provide permanent housing to homeless families and individuals at designated locations throughout Dallas, Collin, and Denton Counties. In exchange for rent and utility-free housing, program participants are required to work full-time and obtain a GED, training certificate, or college degree. Clients are provided access to a comprehensive network of services, including job training and placement opportunities, a social enterprise system, family and youth programs, financial education, substance abuse treatment, and childcare.
Emergency Rent or Utility Assistance – Financial assistance is provided to families who are in danger of losing their homes due to past due rent or utility bills. Clients provide proof of pending eviction or termination of service to qualify for assistance. Under 1Roof pays vendors directly.
Case Management – Each Bachelor’s and Master’s Level Social Work Intern provides case management to as many as 15-20 clients at any given time. They are trained in crisis resolution counseling and provide a continuum of services:
• Provide support services to new and existing participants.
• Develop and update an individual service plan with each participant.
• Educate program participants on housing requirements.
• Track education classes, job status, and financial position.
• Conduct monthly office and home visits.
• Ensure compliance to all program requirements.
• Refer and connect participants to community resources.
• Help clients develop a strategy for self-sufficiency.
• Provide counseling and information about benefits available through state and federal programs.
• Teach clients how to access program sites to determine if they qualify.
Financial Empowerment Sessions – Program participants are required to attend financial skills workshops covering topics that include budgeting, setting financial goals, implementing strategies to reduce and eliminate debt, increasing savings, and rebuilding credit.
Transportation Support - Bus passes are provided to program participants when available.
Legal Services – Under 1 Roof offers quarterly legal workshops where U1R clients can schedule individual face-to-face meetings or consultations with U1R attorney. They may also request representation in court to prevent evictions when needed.
What have they accomplished so far and what's next?
The mission of Under 1 Roof (U1R) is to provide permanent supportive housing and support services to homeless and low-income individuals and families in Dallas, Collin, and Denton Counties.
In 2011, Under 1 Roof began its first housing program with five donated apartment units in Oak Cliff. Families received transitional housing and basic support services. The following year, in collaboration with the Dallas Housing Authority (DHA), Under 1 Roof began providing vouchers for scattered site-based housing throughout Dallas County, increasing the number of clients U1R was able to serve.
In early 2014, Under 1 Roof expanded its services by offering rent and utility assistance to prevent eviction. Later that year, a new collaboration allowed U1R to implement Phase II of the Permanent Housing Program and augment the number of apartment units available for U1R clients. A case management component was added to serve new and existing clients better.
In recent years, Under 1 Roof has benefited from new community partnerships such as the United Way, University of North Texas, and The State Fair of Texas. These relationships have resulted in increased community engagement, new sources of funding, educational opportunities, and improved infrastructure.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We act on the feedback we receive, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
UNDER 1 ROOF
Board of directorsas of 04/22/2023
Roma Slaughter
Ferris Housing Authority
Term: 2022 - 2024
Mr Robert Datcher
Retired
Term: 2022 - 2024
Sherry Mitchell
Vanessa Ousley
Malauna Hogan
Tremaya Reynolds
Janis Tillman
Kathy Farruya
Robert Datcher
Kiosha Tippett
Eboney Jones
Tremaya Reynolds
Bobbie Alexander
Janis Tillman
Wonde Nicholas
Terrance Sauls
Ashley Brown
Kathy Furraya
Sabrina Stewart
Denise Hopkins
Arquella Hargrove
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 08/18/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.