Human Services


aka Easter Seals-Goodwill

Great Falls, MT


Easter Seals-Goodwill creates opportunities that change lives in Montana, Idaho, Wyoming and Utah through workforce development, disability, clinical and children's services. Goodwill stores provide paid employment experiences for individuals from all walks of life, and related programs help people with disabilities and other barriers find and keep jobs. Adults with disabilities in Great Falls, MT and Sheridan, WY develop skills to live as independently as possible through day and residential programs. Children with disabilities in Provo, UT receive early intervention services. Teens and young adults with autism in Utah receive workplace/education preparation services. Clinical services in southwest Idaho and central Montana help adults with specialized health care needs.

Ruling Year



Michelle Belknap

Main Address

PO Box 2509

Great Falls, MT 59403 USA


disability, disabled, rehabilitation, children, seniors, adults, training, learning, early intervention, pediatric therapy, job training





Cause Area (NTEE Code)

Developmentally Disabled Services/Centers (P82)

IRS Filing Requirement

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Social Media

Programs + Results

What we aim to solve New!

Easter Seals-Goodwill is addressing the needs of underserved populations to live as independently as possible with dignity and respect. Adults with disabilities, children with disabilities, young adults with high functioning autism, adults with barriers to sustainable employment, and adults with specialized medical needs are among those we serve.

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Workforce Development Services

Children's Services

Disability Services

Clinical Services

Where we workNew!

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have and haven't they accomplished so far?

We envision a world where, regardless of their resources, everyone has access to care, skills, and support they need.

By 2020, Easter Seals-Goodwill will:
• Provide employment and job training opportunities in 10 new Goodwill retail stores in Montana, southern Idaho and Utah, increasing the total number of stores to 25.

• Increase the number of people served by 10%, with a focus on serving more individuals in workforce development and clinical services.

• Continue to improve upon services already provided in children's services, disability services, clinical services and workforce development programs in Montana, Wyoming, Utah and Idaho.

Easter Seals-Goodwill has several key strategies to achieve our goals that have proven successful in the past, and which we will continue to develop in the future:

Partnerships with two strong national nonprofit organizations: Our dual affiliation with Easter Seals Inc. and Goodwill Industries International assures expert consultation, knowledge sharing, and training on how to implement sustainable and evidence-based service delivery throughout our four-state organization. These affiliations provide access to leading edge research on the effectiveness of promising practices. Easter Seals, Inc. is the nation's largest provider of services to people with disabilities. Goodwill Industries International is a leader in workforce development programs with more than 100 years' experience assisting people with disabilities and disadvantages to move from poverty to self-sufficiency. Both of these organizations have strong brand presence and are recognized as "trusted experts" by community leaders, stakeholders, donors and the people who receive our services.

Strong Leadership and Staff: To make our vision a reality, Easter Seals-Goodwill leadership staff is comprised of seasoned professionals that lead programs, identify unmet and emerging needs, and collaborate with businesses, government agencies, other nonprofits organizations and community partners. We intend to continue to recruit and retain outstanding employees at all levels within the organization.

Utilizing best practices: Easter Seals-Goodwill will continue to use industry best practices to meet our organization's goals. A robust business intelligence program will enhance our decision making. Internal check-points will ensure we are providing exceptional services to some of the vulnerable people in our communities, such as adults with significant developmental disabilities.

Partnerships with government, businesses, foundations, and individuals to provide funding for disability services and supports: Easter Seals-Goodwill leverages its resources to provide effective programs and services to develop a strong base of support. Through public-private partnerships, our organization delivers on its promise to change lives by providing opportunities for people to become more independent and contribute to their communities.

Strong base of support in our community: Through our Goodwill stores, we provide second homes for hundreds of thousands of affordably-priced items that are donated by and then purchased from individuals each year—all while providing employment opportunities to hundreds of people. This provides us with a broad base of community support and a strong revenue source, helping to ensure financial stability and ability to provide high quality services to people in need.

For 70 years, Easter Seals-Goodwill Northern Rocky Mountain Inc. has been providing services in the intermountain west.

We currently operate 17 Goodwill stores in Montana, Utah, and Southern Idaho to provide job training and work opportunities for people of all abilities. We employ individuals from all walks of life including adults with disabilities, refugees and English language learners, young adults seeking first time work, and older adults who have been out of the workforce. Our managers and supervisors have the skills and training to provide coaching and guidance, helping each person achieve both team and individual goals.

Diverse programs are offered across the four states of Montana, Idaho, Utah and Wyoming in service centers and via in-home and community-based programs. Our programs focus on workforce development, disability, clinical and children's services. These services promote the independence of our participants, treating each person with dignity and respect. Recognizing that each community is unique, services are designed to meet local needs.

Volunteer leaders, who serve as board members to Easter Seals-Goodwill, are dedicated to providing services and support for people living with disabilities and disadvantages in their communities. A respected advocate for people we serve, Easter Seals-Goodwill works with other nonprofits and provider organizations to advise policy makers and assure that legislation and funding provide for the needs of people living with disabilities and those struggling to emerge from poverty into self-sufficiency.

With diverse funding for programs and services derived from Goodwill store revenues, government, corporations, foundations and individuals, Easter Seals-Goodwill is a stable, strong organization that is positioned to provide outstanding services to people in need for decades to come.

Easter Seals-Goodwill continuously monitors and measures progress toward achieving our annual and long-term goals and objectives, and reaching major milestones. In the last five years we have:

• Opened six new Goodwill stores to provide employment and job training, including the first Goodwill store in Utah. We will open two more stores in the next year.

• Piloted Peer Connections®, a mentoring program for teens and young adults with high functioning autism to help them be successful in the workplace. This program won an award from Goodwill Industries International in 2015.

• Expanded workforce development program for welfare recipients to include the state of Wyoming.

• Remodeled and updated two buildings that house six programs in Great Falls, Montana so that the facilities are fully accessible and designed to meet the needs of adults with developmental and physical disabilities both today and in the future.

• Opened behavioral health centers in Boise, Caldwell, and Mountain Home, Idaho primarily to help individuals that have interacted with the criminal justice system so that they have immediate access to mental health care and substance abuse treatment.

Historically, we replicate successful high mission programs in additional locations across our four-state region, where it has been determined there is a significant unmet need.

With a broad mission to create opportunities that change lives, there are several areas where Easter Seals-Goodwill has accomplished many goals, and will continue to improve upon these accomplishments. For example:

• We were successful at partnering with other key entities and individuals to pass “Brandon's Bill" in Montana which requires health insurance companies to cover children's autism interventions. Easter Seals-Goodwill continues to advocate for public policy and funding on the state and federal level, so children and adults living with disabilities and disadvantages and their families receive essential services and supports.

• Every year in the U.S. we fail to identify more than a million young children with disabilities and developmental delays. Too many kids don't get needed early developmental services when they can most benefit; many never catch up. Our early intervention program in Provo, Utah continues to bridge that gap in these communities.

• An increasing number adults with developmental and other disabilities who qualify for vital day habilitation, housing and vocational services are languishing for months and even years on long waiting lists, due to state and federal budget cuts. While they wait, many lose skills and abilities already achieved due to isolation and lack of learning and social opportunities. Easter Seals-Goodwill provides services in Great Falls, Montana and Sheridan, Wyoming help ensure these individuals' needs are met. We also advocate for individuals with development disabilities at the state and national level, so that they receive the services they need no matter where they live.

External Reviews



Fiscal year: Sep 01 - Aug 31

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The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2017, 2016 and 2015
A Pro report is also available for this organization for $125.
Click here to see what's included.

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization


Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?



Has the board conducted a formal, written assessment of the chief executive within the past year?



Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?



Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?



Has the board conducted a formal, written self-assessment of its performance within the past three years?