Mission
To provide structure and support for the emotional health of people of all ages and demographics. The intent is to assist clients in gaining insight, clarity, empowerment, client centered solutions and life improvement in the wake of life’s difficulties and in the aftermath of traumatic events.
Ruling year
1973
CEO
Christina Powell
Main address
421 E Peach St
Bozeman, MT 59715 USA
EIN
81-0309373
NTEE code
Thrift Shops (P29)
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
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Communication
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Help Center 211
The Help Center strives to assist all those who are in crisis, mentally ill, elderly, or otherwise vulnerable by offering free confidential and non-judgmental 24/7 crisis/suicide counseling and intervention, daily phone checks, and comprehensive referral information. Help Center 211 (HC 211) is the 211 call center for 13 area counties, providing information on health and human services through the extensive Montana211.org database system. Also serves as the Southwest Montana Crisis Center than answers the National Suicide Prevention Lifeline for 13 counties in Southwest Montana.
Sexual Assault Counseling Center (SACC)
Provides information, outreach, direct services, advocacy, crisis counseling, therapy, hospital accompaniment and advocacy, and legal advocacy to survivors of sexual assault in a safe, confidential environment. The intent is to minimize the destructive emotional aftermath of sexual abuse and to rebuild the life and belief system of the survivor.
Gallatin County Child Advocacy Center
Provides a child-friendly, safe and neutral location in which law enforcement and Child
Protective Service investigators may conduct forensic interviews with children who are
victims of sexual and physical abuse and neglect. Our Counselor-Advocates provide comprehensive services to support child survivors and their non-offending family members using a trauma-informed, evidence-based approach.
Hearts & Homes Family Resource Center
Provides a safe and supervised home-like location for families who have children in foster, kinship, or dual care to visit their children. Provides visit coaching to families to enhance relationships and increase support. Also provides supervised custody exchange and parent education workshops.
Sacks Thrift Store
Sacks Thrift Store helps fund Help Center, Inc. programs through community donations of quality items. They also provide vouchers to community members in need of basic items.
Where we work
Affiliations & memberships
Alliance of Information and Referral Systems (AIRS) 2021
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of direct care staff who received training in trauma informed care
This metric is no longer tracked.Totals By Year
Population(s) Served
Emergency responders
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Trauma informed care for providers, including gatekeeper training and other crisis response training.
Total number of counseling sessions performed
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Victims of crime and abuse, Victims of disaster, Students, People with diseases and illnesses
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Hours of free mental health counseling (each session is generally an hour) through our intern program at Help Center211 and to survivors of sexual assault and child abuse/neglect through.
Number of referrals to resources offered
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Victims of disaster, Victims of crime and abuse, Veterans
Related Program
Help Center 211
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of referrals given over the phone, using our 211 resource database
Number of crisis hotline calls answered
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Victims of crime and abuse, Victims of disaster, People with psychosocial disabilities
Related Program
Help Center 211
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Hours of volunteer service
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors, Students
Related Program
Help Center 211
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Context Notes
Volunteer hours on the crisis lines, making outbound calls for seniors and home bound individuals and resource management for our 211 resource database.
Hours of supervised visitation provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Children, Caregivers, Parents
Related Program
Hearts & Homes Family Resource Center
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Visitation and visit coaching hours for families who have been separated.
Number of child victims of abuse and neglect who have been supported through investigation, prosecution, and/or treatment.
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Victims of crime and abuse, Caregivers, Families
Related Program
Gallatin County Child Advocacy Center
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Help Center Inc
Board of directorsas of 07/10/2024
Stacey Lyons
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
Transgender Identity
No data
Sexual orientation
No data
Disability
No data
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