PLATINUM2022

Bridge of Hope Inc

Churches respond. Homelessness ends. Hope begins

aka Bridge of Hope National   |   Exton, PA   |  www.bridgeofhopeinc.org

Mission

Our mission is to engage Christian faith communities in ending family homelessness through neighboring relationships that demonstrate Christ's love. This is done through a three-way partnership between the family facing homelessness, a professional case-manager and a group of Neighboring Volunteers from a local church to provide tangible support, encouragement and social capital.

Ruling year info

2002

Principal Officer

Edith E. Yoder

Main address

P.O. Box 304

Exton, PA 19341 USA

Show more contact info

EIN

81-0555073

NTEE code info

Human Service Organizations (P20)

Housing Expense Reduction Support, Rent Assistance (L82)

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The vision of Bridge of Hope National is to end and prevent homelessness for women and children across the United States by calling churches into action.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Bridge of Hope

Engaging Christian faith communities in ending family homelessness through neighboring relationships that demonstrate Christ's love.

Population(s) Served
Homeless people
Families

To engage Christian faith communities in ending family homelessness through neighboring relationships that demonstrate Christ's love in Lancaster PA.

Population(s) Served
Homeless people
Families

To engage Christian faith communities in ending family homelessness through neighboring relationships that demonstrate Christ's love in Chester County PA.

Population(s) Served
Homeless people
Families

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of locations serving families

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families

Related Program

Bridge of Hope

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

# of Single Mothers/Fathers and Children Served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families

Related Program

Bridge of Hope

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of families served

This metric is no longer tracked.
Totals By Year
Related Program

Bridge of Hope

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Bridge of Hope National Strategic Plan
2020-2023

Our plan is to deepen our work in our founding two-county area and our current 20 locations, while extending our work nationally into more communities.

Theme: HOPE GROWS

Strategic Plan SUMMARY:
• We will increase the # of families with groups of Neighboring Volunteers served by 50%
• by growing our annual financial support by 29%
• and deepening our organizational cultural humility.

• and deepening our organizational cultural humility.

1. PROGRAM EXPANSION: Ending family homelessness is central to the Bridge of Hope mission; therefore, we desire to increase the number of families and neighboring volunteers served across the Bridge of Hope network in order to expand the reach of this mission.
A. To focus our strategies on empowering and supporting the network to increase the number of families and groups of Neighboring Volunteers served by 50%, from 206 (2018/19) to 309 (2022-23) parents and children (and from 376 to 564 Neighboring Volunteers, by 3/31/2023, with a continued focus on benchmark achievements.

B. To listen to the felt needs of the network and create strategies to help Bridge of Hope locations thrive and grow individually and collectively, fostering a network-wide culture that leads to serving more families, expanding fundraising, and increasing cultural humility. (includes a Cultural Humility goal*)
2. DONOR DEVELOPMENT: Supporting the goal of serving more families as a Bridge of Hope network requires expanding financial resources, therefore, we desire to expand our circle of support and engage donors in meaningful relationships that mutually help them achieve their giving goals and deepen/expand the Bridge of Hope mission.
A. To increase annual donation support by 29%, from $839,000 (in 2018/19) to $1,082,000 by 3/31/2023, to achieve success in taking on local programming work in two county founding region.

B. To grow our endowment to $1M by 3/31/2026.

3. STAFF AND BOARD DEVELOPMENT: Bridge of Hope recognizes the importance of meaningful representation of diverse perspectives to support the organizational mission, therefore, we commit to ensuring that the Bridge of Hope staff and board are racially and culturally diverse.
A. To build racial diversity as a national staff from 7% to over 20% by 3/31/2023 and on our national board from 17% to over 20% people of color by 3/31/2022. (includes a Cultural Humility goal*)

B. To assure board representation continuously includes at least one past Neighboring family member and Neighboring Volunteer by 3/31/2021. (includes a Cultural Humility goal*)
4. CULTURAL HUMILITY: Homelessness disproportionately impacts people of color across the country, therefore, Bridge of Hope commits to actively living out the principles of Cultural Humility to ensure that issues of power, privilege and prejudice are addressed while realizing the organizational mission.
A. To assure cultural humility is present on every national board agenda, and at every conference and event.
B. See goals above * indicated to include a Cultural Humility goal

Leadership:
Bridge of Hope National is governed by a board of directors comprised of 18 people. The board of directors of Bridge of Hope National is highly committed to the work of the organization. One hundred percent of board members support the organization by donating financially and giving of their time.

Key Personnel:
Edith Yoder became the first Executive Director of Bridge of Hope National in April 2002 after serving as Executive Director of Bridge of Hope Lancaster & Chester Counties since 1990. She is now the CEO of Bridge of Hope National. She authored the original training tool which helps equip caring people for an effective ministry of friendship with homeless families. She also co-edited Amazing Hope, the story of Bridge of Hope's first ten years of ministry. She holds a master's degree in Adult and Organizational Development from Temple University and is an experienced trainer, public speaker and nonprofit executive.

 National staff are focused on supporting locations where they have planned growth and are hiring new case-managers.
 Launched 4 new locations (Baltimore, Lighthouse Church, HOPE Ministries and Bridge Women’s Center.
Racial diversity of staff has increased to 14%
Racial diversity of Board has increased to 23.5%

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We don’t use any of these practices

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome

Financials

Bridge of Hope Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Bridge of Hope Inc

Board of directors
as of 09/22/2022
SOURCE: Self-reported by organization
Board chair

Bethany Shue Nussbaum

Jennifer Schwalm

Masonic Villages

Bob Hewitt

Shippensburg University

Bill Snyder

Luthercare

Steve Hawbaker

Allegheny Financial Group

Victor Johnson

Brownsville Church of God

Ben Cattell Noll

National Alliance to End Homelessness

Beth Trout

Landis Communities

Katie Engle

Lockton Companies

Bethany Shue Nussbaum

Mennonite Economic Development Associates

Colleen Ulke

The Pittsburgh Leadership Foundation

Sam Benbow

Shippensburg Univ

Vegee Sardi Black

Dr Marsha Brown Woodard

Palmer Theological Seminary

Will Rothenberger

Bomberger's Store

Veronica Hennessy

National Reservations Center for Penske

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 11/11/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 12/30/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.