Hearing the Call, Inc.

A Hand Up For Hearing Care

aka Hearing the Call   |   Fort Wayne, IN   |  http://www.hearingthecall.org

Mission

“Hearing the Call” is a non-profit campaign bringing hope and healing to the hearing-impaired locally and globally. Through quality healthcare, we help people connect with family, education, and opportunities. We exist to eliminate the financial gap that so many patients fall into, in order to ensure everyone is given the opportunity for dignified, quality hearing healthcare that changes lives.

Ruling year info

2016

Director / President

Nora Stewart

Main address

PO Box 10311

Fort Wayne, IN 46851 USA

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Formerly known as

Entheos Hearing Connection, Inc.

EIN

81-1565210

NTEE code info

Health (General and Financing) (E80)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Worldwide, there are 466 million people who suffer from disabling hearing loss: 432 million adults and 34 million children. Many of those people have incredibly limited accessibility to help, whether it be due to location or funds. Hearing the Call seeks to make a positive difference in these people’s lives. In the United States, untreated hearing loss leads to isolation, depression, and lower earning potential. In many other countries it can lead to ostracization, little or no education, and physical abuse. Untreated hearing loss has a devastating impact on individuals, families, and communities. 1 in 5 Americans suffers from hearing loss to an extent that interferes with communication. Sadly, even Medicare does not cover any of the costs of treating hearing loss, nor do many health insurance plans.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Non-Profit Projects

Hearing The Call seeks to alleviate the financial burden of audiology care while empowering individuals to make an investment in their own healthcare. Hearing the Call's Non-Profit Projects currently serve people in eight states: Maryland, Florida, Pennsylvania, Minnesota, New York, Oregon, Montana, Indiana, Ohio, Colorado, and California.

Our promise is to maintain the integrity of all individuals we serve and help them to live their best life through better hearing and a commitment to community service. These are not free clinics. We operate on a sliding scale to make hearing healthcare affordable for individuals and families with incomes up to 250% of the federal poverty level. In return, our unique Circle of Giving model gives our patients the opportunity to give back to the community through volunteer hours. Because we rely on each community’s support to operate our programs, our patients give back to the community that has made it possible for them to receive care. Our hearing aid donation program collects used hearing aids for credit and for global mission trips.

Population(s) Served
People with hearing impairments
Economically disadvantaged people

Hearing the Call has been in Zambia since September 2013, Mozambique since June 2017, and South Africa since June 2018. Hearing the Call always partners with a local organization or non-profit to ensure we are caring for people in the way each region needs it most. These partnerships continue to serve the people we treat on each trip in the interim time between each visit as well as help us move forward toward empowerment. Zambia, Mozambique, and South Africa are each in various phases of our relief, development, and empowerment process.

Population(s) Served
People with hearing impairments
Economically disadvantaged people

Hearing the Call has been in Jordan and the West Bank since September 2014 serving refugees in the town of Zarqa’. According to the United Nations, there are currently more than 657,000 Syrian refugees living in Jordan camps. A portion have hearing loss due to the war and other conditions. Through our work, Hearing the Call has partnered with organizations to get audio testing equipment to Jordan and the West Bank. A few local communities will now be able to provide hearing healthcare to the people who live there. In our three-step process, Jordan and the West Bank are currently in the relief stage.

Population(s) Served
People with hearing impairments
Immigrants and migrants

Hearing the Call has been in Guatemala since February 2015 and Ecuador since August 2017, partnered with the same charity organization to move both countries toward empowerment. This partnership helps students in audiology school and continues to serve patients between each visit Hearing the Call makes. Guatemala and Ecuador are both in various stages of our relief, development, and empowerment process.

Population(s) Served
People with hearing impairments
Economically disadvantaged people

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Hearing the Call is a non-profit campaign bringing hope and healing to the hearing-impaired. Hearing the Call exists to provide dignity, self-worth, and opportunity through the gift of hearing. Our long-term goal is to create sustainable hearing healthcare to ensure no person misses out on fully participating in life because of hearing loss. Hearing health care can radically change people's lives. Ultimately, we hope to empower people to receive the help they need so that they can help others, creating a universal bond of sharing that connects all humanity.

Locally, Hearing the Call provides structure and support to established audiology clinics so they can serve low-income individuals who would otherwise have no access to care. Each of these clinics also follow a Circle of Giving model, which empowers patients to volunteer in their communities. As they are given the gift of hearing, they give the gift of service to their community. Limited hearing often leads to limited involvement in life. With restored hearing comes the option to restore one’s involvement in life.

Internationally, Hearing the Call follows a structure of relief, development, and empowerment to build up audiology communities in each region we serve. We always begin by partnering with a local organization and then work to provide immediate relief in a location with very limited or no access to hearing healthcare. The initial stage can be a 2- to 3-year process, during which we develop relationships and understanding with partners and the local community. Development starts during the relief portion, after working with the local partner to determine needs, resources, and culture. Commitment from the community is critical at this point to raise funds for scholarships, training, and potential stipends for audio technicians to perform follow-up and maintenance checks. In this stage, additional fundraising is also done for equipment that stays in-country to support future work in the community. The long-term goal of Hearing the Call is to create sustainable hearing healthcare. This means helping the local audio technicians establish follow-up care and maintenance as well as being active in the identification process. In some areas, this may mean creating a viable business option. The technician will receive advice and help in executing a simple business plan supported by the program. The technician will also receive the equipment necessary to maintain the business and hearing healthcare for patients using best practices. This will include a continuing education plan as well as any support needed in repairs or replacement hearing aids for their patients.

Hearing the Call brings the world of Audiology to those who would not otherwise have access to proper hearing healthcare both nationally and internationally. We do not do this on our own, but utilize audiologists across the country and non-profits across the globe.

Our Non-Profit Projects are run as extensions of private audiology practices in eight different states. More than twenty audiologists have committed to our mission by starting 501(c)(3)s of their own or starting Non-Profit Projects to serve their communities. Many of these audiologists also volunteer their own time for our international humanitarian trips.

When Hearing the Call considers bringing audiology to a new area, one of the most important considerations is a local partner who can be our eyes and ears while we are not there. They are pivotal in every trip, assisting our teams in many ways. Our international partners are committed to our mission and committed to improving the quality of life in their countries through improved hearing health.

To date, Hearing the Call has partnered with 18 audiology practices across the United States to broaden their reach to income eligible families by providing a platform for tax-deductible fundraising. Funds raised may be used to conduct international hearing clinics, subsidized sliding scale fees charged locally to income-eligible patients or for any other qualified, hearing-related charitable purpose. Globally, Hearing the Call has built relationships in seven different countries on four continents to provide relief, development, and sustainability to each country's capacity to serve its people's hearing needs.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Hearing the Call serves people who would not otherwise have access to hearing health care. Whether the barrier be due to location or finances, we seek to remove those barriers and provide everyone with the opportunity to have access to quality hearing health care.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys,

  • How is your organization using feedback from the people you serve?

    To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects,

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.),

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

Hearing the Call, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Hearing the Call, Inc.

Board of directors
as of 07/08/2022
SOURCE: Self-reported by organization
Board chair

Nora Stewart

Nora Stewart

Entheos Audiology Coopeartive

Joe Bonahoom

Bonahoom & Bobilya, LLC

Chris Baker

Baker Monroe PLLC

Organizational demographics

SOURCE: Self-reported; last updated 6/16/2020

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

 

Sexual orientation

No data

Disability

No data