PLATINUM2022

Access Community Awareness Center Inc

Providing Needed Assistance to individuals and families so they can become self-reliant, self-sustain, and independent.

Kissimmee, FL   |  www.acwarenesscenter.org

Mission

ACAC provides needed assistance to individuals and families to become empowered and self-sustaining.

Notes from the nonprofit

we are committed to assist every family, seniors, individuals, disable person in Central Florida area especially families on a low income and poverty. You can see the whole overview of the organization in our website acawarenesscenter.org

Ruling year info

2016

Founder/CEO

Mrs. Brenda Santana

Main address

149 Sandalwood Dr.

Kissimmee, FL 34743 USA

Show more contact info

EIN

81-1620453

NTEE code info

Human Service Organizations (P20)

Community, Neighborhood Development, Improvement (S20)

Government and Public Administration (W20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

We are in need for grants to continue serving low income families, individuals, seniors , disable population in Orange, Seminole and Osceola county in Florida, as emergency funds for food, shelter in a hotel since Osceola County does not have shelter in the community. The donations will be for administrative expenses to seek full time employees besides the volunteers. Continuing families by empower them by referrals to different organizations such government, private corporations, and others nonprofits in the community. As result, the families will start to feel emotional stable with their daily life. Since Florida is a state that most are immigrant, they need guidance due to their lack of knowledge to make their life stable and legal in the State, especially from Caribbean, South an Central America.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Shelters, Housing

Refer to the different shelters according to their need.  Also, if the client is a domestic violence, we will contacts one of our network contact to refer the case.

Population(s) Served
Adults
Seniors

Directed to the proper agency according to the need.

Population(s) Served
Adults

Where we work

Awards

Affiliations & memberships

Hispanic Federation 2020

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Shelters, Housing

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Context Notes

Since we are community Partner of Department of Children and Families, families have to renew their benefits every 6 months for food stamps and medicaid. For Seniors for their medical insurance.

Number of participants reporting no relapse 6 months post-program

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Seniors Programs Assistance

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Average number of days taken to respond to customers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Shelters, Housing

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

We serve the clients on daily operational days even if it's an emergency during weekends.

By making an analysis of the successful stories of clients that through their process felt empowered, transformed, and educated to continue daily life but nor being the same person.

This metric is no longer tracked.
Totals By Year
Population(s) Served

People of Latin American descent

Related Program

Shelters, Housing

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our goal is to enable individuals and families to leave government assistance behind and become self-sustainable: employed, living in a home with food on the table every night, and re-discovering their families. ACAC wants to help people transform their lives in a positive and productive direction.

· Access Community Awareness Center, Inc. will review and deepen its existing programming and services over time to ensure that they are state-of-the art for working effectively with the target demographic, utilizing advancing technology to facilitate operations. The model emphasizes board member decision-making and community participation and integration. We are committed to ensuring that all of its programs are exemplary.

In our Belief, by having the proper Structure and Means to help everyone in their time of needs.

We have accomplished in gathering over 40 different assistance from different government, private, and non-profit organizations have for those that are not aware that they exist.  Also, in 2019 we assisted over 100 families with different necessities such as food, furniture, medicaid, medical insurance, etc.  Especially families from Venezuela.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Our costumer, low income families and individuals that comes to apply for food stamps from Department of Children and Families. Immigrants are recently arriving in the Orlando, Fl area, Seniors with difficulty finding Medicare advantage insurance, Homeless seeking shelters and basic necessity, individuals who are domestic violence victims. Any other person that needs emergency assistance.

  • How is your organization collecting feedback from the people you serve?

    Paper surveys,

  • How is your organization using feedback from the people you serve?

    To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We have created an assessment form as part of the advocates network referral system for the final outcome as part of our work flow. Also, to keep track on the quality of referrals customer services they render.

  • With whom is the organization sharing feedback?

    Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    On our final advocate assessment form, we write the final outcome of the assistance. Depending on the results, then, we make adjustments for improvements.

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection,

Financials

Access Community Awareness Center Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Access Community Awareness Center Inc

Board of directors
as of 05/25/2022
SOURCE: Self-reported by organization
Board chair

Mrs. Brenda Santana

Sergio Diaz

Vice President of Health Plan Market

Daisy Morales

Orange County Commissioner Soil and Water

Brenda Santana

Founder/CEO

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 10/13/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 08/06/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.