NONPROFIT CENTER OF THE BERKSHIRES INC

The NPC helps nonprofits connect, learn & grow

aka NPC   |   Great Barrington, MA   |  http://www.npcberkshires.org/product/donation/

Mission

The mission of the Nonprofit Center of the Berkshires (NPC) is to facilitate growth for charitable organizations through shared resources, affordable products and services, and creative collaborations. The NPC strives to make life easier for nonprofits by serving as a clearing house for information and resources, identifying gaps in the sector and creating no cost or low cost solutions, and facilitating connections wherever possible.

Ruling year info

2017

Founder/Executive Director

Liana Toscanini

Main address

PO Box 388

Great Barrington, MA 01230 USA

Show more contact info

EIN

81-2027063

NTEE code info

Nonprofit Management (S50)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Berkshire County has one of the highest number of nonprofits per capita in the Commonwealth. Over 1000 nonprofits compete for funding and other resources in a geographically and demographically tri-furcated county with no regional government. Communication is difficult and staying on top of this vibrant and active sector is a real challenge. Add to that, an aging and declining population, lack of universal broadband, poor public transportation, little affordable housing and difficulty attracting and retaining a younger workforce, and the outlook for the Berkshire's disorganized nonprofit sector may seem bleak. However, the nonprofit sector is one of the county's largest economic engines, providing 27,000 full and part-time jobs, and contributing 2.4 billion dollars in revenue according to Williams College Professor, Stephen Sheppard. The sector needs an umbrella organization to facilitate collaboration, communication, and the sharing of resources.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Giving Back: Your Guide to Charitable Opportunities in the Berkshires

A digital and printed directory of nearly 1000 nonprofits listed by category, designed to connect donors and volunteers with nonprofits. Listings are free for all Berkshire County nonprofits. This annual publication also includes full-page profiles of nonprofits, articles, advertisements, & inspirational quotes.

Population(s) Served
Adults

The Nonprofit Center provides affordable workshops on popular topics such as program evaluation, Starting an Endowment, Social Media, HR, Video for Nonprofits, and Grant writing. Participants value the connections made with the local experts who teach the workshops, as well as those made with other participating nonprofits.

Population(s) Served
Adults

Connections Magazine has evolved from a printed publication to a themed monthly online publication featuring original content, links to articles, event and gala calendars, member profiles, etc.

Population(s) Served
Adults

A repository of practical information including links to reference materials, statistics, whitepapers, benchmark data, planning calendars, job openings, articles and infographics.

Population(s) Served
Adults

Affordable technical assistance is available for fundraising, marketing, grant-writing, strategic planning, and nonprofit management available on an hourly basis.

Population(s) Served
Adults

MBM Berkshires is an online forum designed to facilitate communication between nonprofits in Berkshire County. Mostly used to post job openings, event announcements, and sector news. 192 members at end of 2020.

Population(s) Served
Adults

Where we work

Awards

Trendsetter Award 2018

1Berkshire

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of convenings hosted by the organization

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

2017 Talk on Resilience for Executive Directors 2018: roundtable, Awards, CORE 2019: hosted 3 regional orgs & awards 2020: 2 Legislative Town Halls, Awards, 18 ED Support sessions, 1 meet & Greet

Total number of new organization members

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Membership at 140 at end of 2019 with a 99% retention rate. In 2020, 23 new nonprofit members and 18 new business members.

Total number of organization members

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Nonprofit Organizations= 145 Business Members = 35

Number of manuals produced

This metric is no longer tracked.
Totals By Year
Related Program

Giving Back: Your Guide to Charitable Opportunities in the Berkshires

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Giving Back Guide - directory of 1000 nonprofits Resource Directory (600+ businesses that serve nonprofits) in 2020 The Giving Back guide was published in The Berkshire Eagle reaching 14,000

Number of referrals to resources offered

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

via meetings, phone & email

Number of members from priority population attending training

This metric is no longer tracked.
Totals By Year
Related Program

Educational Workshops

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

webinars make it possible to attract more people, and from other regions

Number of training workshops

This metric is no longer tracked.
Totals By Year
Related Program

Educational Workshops

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Categories include fundraising, marketing, finance, governance, HR, volunteerism, leadership, writing and storytelling, social media, bias training, etc.

Number of accolades/recognition received from third-party organizations

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

1Berkshire Trendsetter Award, Berkshire Magazine "25" Award, Berkshire Eagle CEO Profile (2019). 2020 Testimonials increased

Number of organizational partners

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Colleges, media, regional agencies, local businesses/venues, funders, consulting firms, legislators, foundations

Number of Facebook followers

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The Nonprofit Center is a support and capacity-building organization for Berkshire nonprofits. Its mission is to help nonprofits connect, learn & grow by identifying gaps in services and leveraging community assets to provide creative and affordable solutions.

The NPC strives to make life easier for nonprofits. Historically resource-poor, with limited staff and funding, nonprofits that can find ways to do things faster and better through collaboration, education, connections and communication, will be able to better carry out their missions. The NPC serves as a clearinghouse for information and resources, providing a one-stop solution to daily challenges nonprofits face. We work to improve the organization and efficiency of the nonprofit sector through affordable products and services.

"I can't thank you enough! -- Just keep me on your list so I can come to any sessions you run, and get an annual injection of how to work smart, not just hard...."

"Very excited about this opportunity for a program specifically oriented toward Executive Directors. As I'm sure you've realized firsthand, there are not many of these locally! Very smart of you to fill this gap, and with such an inspiring speaker too."

Our strategy is to identify and leverage existing assets to provide solutions to the sector. In other words, to work with what we’ve got, rather than complain about what we don’t!

By partnering with local businesses, colleges, retirees, consultants, “connector” personalities, influencers, regional resources, and community members, we have been able to create affordable programs and services for nonprofits. Members of our community serve as faculty, offer event space and pro-bono consulting, and donate services in kind such as advertising and office space. We regularly connect all of these resources to nonprofits via our Resource Directory, volunteer fairs, magazine, web site, referrals, and workshops, thus stimulating the business-to-nonprofit economy. Even our locally-owned newspaper is in on the act, providing a 16-page Tabloid section on the Nonprofit Awards honorees mailed to 20,000 homes.

The more community members become involved in our work and see the positive outcomes such as the Giving Back guide, volunteer fair and Awards breakfast, the more they want to help! And the more aware they become of the sector’s biggest challenges and the need for their participation in the solutions.

We combine revenue from 11 different income streams to meet budget. The board of directors is strategically building in a progressively larger salary for the previously unpaid founder/executive director.

We have invested in people (with our administrator being by far our largest capacity-builder), in technology such as Quick Books, InDesign & Little Green Light database software, and professional development including webinars, a leadership program, and advice from smart people whom we seek out.

We face the same challenges as many small nonprofits, simultaneously juggling program, administration and fundraising without enough staff to meet the demand. Our biggest challenge is fundraising as an intermediary organization which we tackle by making ourselves indispensable, not only to nonprofits but to the community at large. We give people the opportunity to get involved and make themselves useful. As a small nonprofit, we’re living a purposeful life and helping others to do the same.

The founder of the NPC is a multi-skilled executive with marketing, fundraising and management experience, as well as twenty years of experience in the local nonprofit sector. A committed volunteer, the founder is supported by a revamped and energized board and a nonprofit advisory board to guide the development of valuable programs and a sustainable business model. Our work is supported by one extremely capable full-time staff person who is our single biggest capacity-building success story.

By meeting with many nonprofits and community leaders, the NPC is able to solicit input and identify problems and solutions for the sector. As a "connector organization," the NPC is able to rally volunteers, businesses and individuals to work together to support the sector as a whole. As a small organization, we are nimble and can respond quickly to needs as they arise.

In four years, the NPC has launched over 20 programs, winning two awards for community impact, and making ourselves indispensable as the "go-to" organization for nonprofits and community members who want to support them.

Organizational expenses are minimal, with the main challenge of finding funding to support staff salaries. Funding now available for signature programs such as the Berkshire Nonprofit Awards and the Giving Back guides, and new programs such as the philanthropy in the schools curriculum.

We are focused on sustainability with particular attention to fundraising and membership revenue. Because we provide valuable connections to nonprofits, businesses, consultants and regional agencies need us and want to support us. We continue to invent ways to develop these relationships including a new Resource Fair and “Office Hours”with consultants. We are also beginning to make a more formal case for the nonprofit sector’s impact on our local economy.

The NPC has launched over 20 successful programs and/or products, establishing itself as THE go-to resource for anything nonprofit related, and inspiring hope for a more robust, organized, and efficient sector. Nonprofits feel supported, and appreciate the many and varied programs and services now available to them.

Besides serving as a clearinghouse for information and resources (which makes life easier for nonprofits), our most meaningful contributions to the sector have been the creation of the annual 168-page Giving Back guide which connects nonprofits to volunteers and donors; the Berkshire Nonprofit Awards which brings together over 300 people annually to celebrate 21 honorees in 8 categories; volunteer fairs which have provided hundreds of volunteers for the sector; and the new philanthropy curriculum that in one month has already turned one kid around in a “failing” school.

We have filled many gaps in services and strategically built our internal capacity to meet increasing demand from a robust nonprofit sector. An award-winning organization experiencing tremendous growth, the NPC must now focus on fundraising to create additional programs such as: peer-learning cohorts, speaker series and networking events, roll out of the philanthropy curriculum in the schools, advanced leadership training, fiscal sponsorship, back office services, and more. Nonprofits wants the NPC to be the voice of the sector, increasing advocacy and making a case for increased support for nonprofits.

Our testimonials tell the story of our progress helping nonprofits connect, learn and grow:

"Thank you for the time and effort you have given to us. In one hour you were able to hone in on our important issues and offered terrific advice. We certainly will follow up on these recommendations. "

“Thank you for helping with foundation board governance. Your knowledge and contacts are tremendous resources. I am grateful that you shared them so selflessly with me.”

“Love being a member of NPC and love all that you do to foster learning and community in the NFP sector here."

"Thank you again for your guidance through the nonprofit designation process! Without you we wouldn't be where we are today!"

"The Berkshires really needed an organization like this to bring nonprofits together and do a better job serving our community. Thank you for your service."

"I think your focus on critical issues, bringing the non-profit community together, workshops/seminars have been well done. Congratulations!”

"I benefited hugely from the September workshop you offered for writing annual appeal letters. I had a great time writing these emails and I am proud of what I could craft giving all your help. "

"My husband just retired and he used the Giving Back guide to get an idea of the nonprofit landscape and where he might like to volunteer."

"Love your awards event. Happy so many people are acknowledged for their commitment, (com)passion, and caring."

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve nonprofit leaders mostly, and some staff, as well as the community at large

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To inform the development of new programs/projects, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We are piloting a Development Service as fundraising is at the top of the list of concerns for nonprofits.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners, legislators,

  • How has asking for feedback from the people you serve changed your relationship?

    It empowers them as part of a group working together to tackle challenges. They feel supported and have developed deeper relationships with each other as well as with our organization.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection,

Financials

NONPROFIT CENTER OF THE BERKSHIRES INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

NONPROFIT CENTER OF THE BERKSHIRES INC

Board of directors
as of 4/13/2021
SOURCE: Self-reported by organization
Board chair

Dan Stanyon

Salisbury Bank & Trust

Term: 2021 - 2022

Abbie von Schlegell

A. von Schlegell & Co.

Marianne Fresia

Lee Bank/October Mountain Financial Advisors

Ilene Marcus

Aligned Workplace

Erika Allison

Willow Investments

Auric Enchill

Elegant Stitches

Patrick Danahey

Speak Easy Studio

Stephanie Bosley

Berkshire Community Action Council

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Not applicable
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 04/01/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 04/01/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.