Liberation Veteran Services Inc

Veterans Services
Currently, LVS serves 38 Veterans in a communal, barracks style living environment. Our program focuses on restoring dignity and supporting Veterans as they move towards supporting themselves independently. We receive dinners, supplies, clothing and educational programs from many churches, businesses, community groups, and individuals. We have received federal and other grants to build new Veterans Village with private rooms and bathrooms that will allow increased privacy and independence. We also plan to
expand Veterans Village to include common areas (dining hall, conference room), 20 permanent housing units and 12 additional micro-apartments for Veterans in a supportive environment.

1. Develop programs and resources for Veterans that lead the nation in terms of impact.
a. Strengthen current programming by developing a culture of setting, reinforcing, and meeting behavioral expectations.
b. Complete construction phases of Veterans Village
c. Transition Veterans from the Hull Street facility to the Veterans Village while maintaining strong programming.
d. Establish benchmarks and analyze impact to support continuous improvement in the Veterans' program.
2. Increase awareness of Liberation's work at the local, state, and national level.
a. Develop a branding strategy that ensures consistent and cohesive messaging across all entities, programs, and departments.
b. Develop and expand marketing materials that are appropriate for the LVS stage and resources
c. Communicate with local businesses and neighbors about the coming changes at the Veterans Village campus
d. Develop a group of volunteer ambassadors who are willing to present LVS to community groups
e. Educate local, state, and federal policy makers about Liberation Inc and its programs.
3. Develop the human and financial resources needed at each stage of operational development.
a. Implement a staffing plan that provides additional bandwidth for the CEO
b. Build revenue streams to support expanded operations and to build an endowment.
c. Develop and monitor tools to project and track the financial position of the organization
d. Ensure that LVS continues to have an engaged Board with the skills and experience needed to provide oversight and direction.

a. Increase case management contact for all clients.
b. Track results of established expectations for every client, e.g., meeting attendance and adherence to curfews. Repeated lack of meeting expectations could lead to
termination in the program.
c. Ensure all clients have access to the courses included in the Housing Success Plan, which include i) Mental Health, ii) Substance Abuse, iii) Property management and
hygiene, iv) New Tenant Orientation, v) Financial Literacy (bill paying) and vi) Fair Housing.
d. Complete daily inspections of living areas, including bed, kitchen and bathrooms

a. Begin construction during the fourth quarter of 2023.
b. Work with interior designer to plan for furnishings etc.
c. Engage a construction manager to oversee construction details and budget.
d. Establish cashflow projections, monitor progress and costs throughout construction, stay on track fiscally.
e. Complete construction of the first 38 micro-apartment units in late Fall 2024. Work to equip and furnish as soon as practicable upon completion of construction.
f. Implement publicist strategy -coordinate with MarCom focus on events, publications, media plan, newsletters etc.

a. Update any program protocols as needed for the new space and ensure clients are aware of expectations.
b. Increase case management contact during the transition.
c. Create/define Pilot Program to address intermediate plans for time between completion of Phase 1 and Phase 2 (shared spaces, dining hall) If needed, what would be the plan for shuttling Veterans between VV and Hull Street (meals, case
management meetings etc.), our plan for volunteer dinners. Include the option to learn if the Caf at Liberation Church will be available for meals and if there adequate meeting spaces for case management meetings.
d. Conduct analysis on VV property management/maintenance plan. Define one-time costs (i.e., furnishing/actual moving) and additional/new costs (38 bathrooms instead of 5 there will be green space need plan for upkeep) Analyze best plan forward Property Management Company? Do we hire a Maintenance position?
e. Conduct 1201 Hull Street needs assessment with the VA

a. Track metrics from current programming and update what is to be tracked based on any new protocols.
b. Determine if we want to apply to be CARF Certified (Commission of Accreditation of Rehabilitative Facilities, Point of Light (Volunteer Accreditation).
c. Once our strategic plan has been finalized, upload it to Guidestar and, with a few other updates, elevate our Guidestar status from Gold to Platinum level.