Intelehealth Inc

Ellicott City, MD   |  https://www.intelehealth.org/

Mission

We deliver high-quality health care where there is no doctor

Ruling year info

2017

CEO/Co-founder

Neha Verma

Main address

3808 Palmetto Ct

Ellicott City, MD 21042 USA

Show more contact info

EIN

81-2934607

NTEE code info

Management & Technical Assistance (E02)

Computer Science (U41)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Intelehealth’s mission is to improve access to affordable, quality healthcare for the last mile. We envision a world where every person and every village is connected with a doctor. For 3.8 billion people, that's half the world's population, health access is hard. 100 million people fall into poverty each year because of health-related expenses. Billions of people living in low and middle-income countries lack access to essential medical care globally, mostly in underserved rural communities. For these rural communities, poor geographical and financial access coupled with a lack of health education creates an accumulated disease burden. In order to receive care, rural patients turn to local “quack” doctors and faith healers, most of whom do not even have basic middle school education. Otherwise, they have to travel long distances to the nearest town or city to see a doctor, spending significant time and money doing so.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Intelehealth

Intelehealth’s mission is to improve access to affordable, quality healthcare for the last mile. We envision a world where every person and every village is connected with a doctor.
Billions of people living in low and middle income countries lack access to essential medical care globally, mostly in underserved rural communities. For these rural communities, poor geographical and financial access coupled with a lack of health education creates an accumulated disease burden. In order to receive care, rural patients turn to local “quack” doctors and faith healers, most of whom do not even have basic middle school education. Otherwise, they have to travel long distances to the nearest town or city to see a doctor, spending significant time and money doing so.
Intelehealth is an intelligent technology platform that delivers comprehensive primary care to these underserved remote locations. The technology enables community health workers (CHWs) to provide health care services like screening, teleconsultation, and telemedicine, assist with treatment plan counseling on medication and tests, appropriate referrals to hospitals, health education & awareness and financing support. This model is delivered through a combination of open source technology, training, and implementation support. Our technology & training support CHWs with tools for comprehensive primary health care delivery to the last mile in challenging and low bandwidth environments. At the core of our approach is a novel digital assistant and knowledge engine (Ayu) that contains evidence-based protocols for delivering high-quality health services and improved patient outcomes. The technology has been used in health care programs in hard-to-reach areas all over the world - tribal areas in India, rural areas in the Philippines and in conflict-zones in Syria.

Population(s) Served

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Intelehealth is a free & open source digital health platform that empowers frontline health workers (FHWs) to provide a suite of essential primary health services in hard-to-reach areas. Thus, Intelehealth is an intelligent technology platform that delivers comprehensive primary care to these underserved remote locations. The technology enables community health workers (CHWs) to provide health care services like screening, teleconsultation, and telemedicine, assist with treatment plan counseling on medication and tests, appropriate referrals to hospitals, health education & awareness and financing support. This model is delivered through a combination of open source technology, training, and implementation support. Our technology & training support CHWs with tools for comprehensive primary health care delivery to the last mile in challenging and low bandwidth environments. At the core of our approach is a novel digital assistant and knowledge engine (Ayu) that contains evidence-based protocols for delivering high-quality health services and improved patient outcomes. The chat-based digital assistant guides FHWs in providing basic health services autonomously. For complex cases it can connect them over low bandwidth networks with on-demand remote doctors for a teleconsultation. The assistant is a programmable rules-based engine that contains protocols from evidence-based sources. The technology has been used in health care programs in hard-to-reach areas all over the world - tribal areas in India, rural areas in the Philippines, prisons in Haiti and soon in conflict-zones in Syria.

We partner with health organizations working in hard-to-reach areas to deploy our tech through their health workers. We provide tech, training, implementation support, and doctors while the partner provides on the ground health workers, local expertise, and community reach. Thus, we work with existing stakeholders like health NGOs, hospitals and governments and connect the fragmented health system to make it more efficient instead of created a parallel health system. This novel telemedicine platform greatly augments the scope & quality of health services as compared to traditional community health programs delivering better patient outcomes.

Every stakeholder in the value chain benefits from this model. The patient benefits from a reduced distance traveled, time and money spent to access basic health care. Increased convenience, and better quality of care as compared to available alternatives resulted in improved patient satisfaction. Doctors benefit from a greater convenience in being able to see patients virtually from their homes. They also spend lesser time per consult as compared to other models, since a preliminary clinical history and physical exam were already gathered by the FHW through Ayu. This improved efficiency in health consults results in a more scalable and sustainable telemedicine model. Better documentation and features such as ensuring that a health worker is always assisted by the same doctor, ensures continuity of care and longitudinal patient management. Health workers benefit from increased employment opportunities, greater empowerment and improved capacity and agency through clinical decision support. For the health system, the use of an expert system lowers the burden of training and skill retention for FHWs, helps track fidelity of adherence to protocols, provides insights on health worker performance and better analytics for monitoring & evaluation. Overall the system delivers care using an approach that is cost-effective, scalable, replicable, has a greater impact and better ROI on healthcare spending.

Intelehealth was spun out with support from Fast Forward, a San Francisco based accelerator for tech non-profits, with funding from Google.org, in Sep 2016. We now have offices in Baltimore, Maryland and Mumbai, India. We are a multi-disciplinary team of public health experts, engineers, designers, physicians and development sector professionals who are committed to the vision of health for all. Our Board of Advisors consists of experts in the field of medicine, technology, public health, development studies and business. We've been recognized by the Government of India, Niti Aayog & Invest India as a winner of the MyGov COVID-19 solutions challenge. We are supported by organizations like the Abell Foundation, Peery Foundation, Mulago Foundation, Grand Challenges Canada, Cisco CSR, and N/Core.

The Intelehealth platform helps in the integration of digital assistants and telemedicine into the health delivery system in communities, hence improving the access to quality primary health care. Organizations that used Intelehealth were able to save their beneficiaries time, distance, and money resulting in better health-seeking behavior and an overall improvement in health outcomes. We’ve been able to show,
1. Improvement in patient outcomes - 95% of patients reported an improvement in health status
2. Patient compliance with medications - 61% of patients fully complied with treatment, 37% had partial compliance (which is comparable to in-person care)
3. Reduction in time, distance and money to access care -
>70% reduction in distance traveled to access primary care
>75% reduction in time taken to access primary care
4. Approximately 60% reduction in the average spend to access basic primary care
5. Improvement in health access for vulnerable populations - 69% of patients are women, 70% belong to the scheduled tribe and scheduled castes, 99% are below the poverty line and 60% do not have formal education.
6. Patient satisfaction with care received - 4.3 out of 5

https://www.intelehealth.org/impact-report

Financials

Intelehealth Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Intelehealth Inc

Board of directors
as of 5/23/2020
SOURCE: Self-reported by organization
Board chair

Dr. Soumyadipta Acharya

Rekha Pai Kamath

KB Teo

Adler Archer

Aditya Polsani

Amal Alam

Shyam Kaluve

Neha Verma

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes

Organizational demographics

SOURCE: Self-reported; last updated 05/17/2020

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Asian American/Pacific Islanders/Asian
Gender identity
Female

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data