PLATINUM2023

Pineville Neighbors Place

Neighbors Helping Neighbors

PINEVILLE, NC   |  pinevilleneighborsplace.org

Mission

The mission of Pineville Neighbors Place is to connect our neighbors affected by financial insecurities to available services, empower our neighbors to make life sustaining choices and unify the community of Pineville.

Ruling year info

2016

Executive Director

Staci Benson McBride

Main address

PO BOX 986

PINEVILLE, NC 28134 USA

Show more contact info

EIN

81-3170672

NTEE code info

Community, Neighborhood Development, Improvement (S20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

About 15-20% of Pineville's population lives at or below the poverty line. As a suburb of Charlotte, NC, social services are offered in a central location of the city. The challenge is that the location is about an hour away by bus. We offer connections at a local to the social services that exist in the county. We also offer appointments on nights and weekends so clients do not have to take time off work to get the help they need. We help with financial assistance, referrals to get furniture and food.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Financial Assistance

We provide financial assistance for rent and utilities in a crisis situation.

Population(s) Served
Economically disadvantaged people

We partner with Beds for Kids to provide necessary beds and furniture to our families.

Population(s) Served
Children and youth
Infants and toddlers

We maintain a food pantry with canned and boxed goods, paper goods and toiletries to help meet our community's needs.

Population(s) Served
Families
Economically disadvantaged people

Where we work

Affiliations & memberships

Pineville Chamber of Commerce 2019

Videos

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, Economically disadvantaged people, Unemployed people

Related Program

Financial Assistance

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total number of members in the household served by financial assistance

Number of Facebook followers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, Economically disadvantaged people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

It's important we get our information out to the Pineville community. Social media is an important tool for us.

Number of grants received

This metric is no longer tracked.
Totals By Year
Related Program

Financial Assistance

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The grants we receive are crucial to providing assistance to the clients we serve.

Hours of volunteer service

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Decreasing

Context Notes

We have only 2 part-time paid staff. All of the other work is done by our faithful volunteers.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Most of our clients live paycheck to paycheck. It does not take much to threaten their financial stability. They are only a major car repair bill, medical bill or other unexpected expense away from having their utilities disconnected or losing their home by eviction. We aim to get them the help they need in a time of crisis to keep the crisis from becoming larger and impossible to address.

We do not want to reinvent the wheel or spend a lot of energy in developing duplicate services. Instead we want to act as the conduit to the amazing organizations that already exist and leverage the funding and connections they provide. We also have developed budget mentors to meet with the clients one on one to provide budget education and accountability.

We have developed successful partnerships with existing organizations like Crisis Assistance Ministry, Good Friends, Good Fellows, Beds for Kids, Loaves and Fishes and Second Harvest Food Bank of Metrolina to meet the clients' needs. We also have partnered with Digital Charlotte to offer computer literacy classes and Read Charlotte to help provide books and tutors for a local Title 1 school.

In the past 5 years since we formed, we have grown exponentially in the numbers of people we have been able to help in the community. We are on track to help over 1,500 people in 2021 with over $375,000 in aid. For the past 5 years, we gave away backpacks filled with school supplies to every student at Sterling Elementary (a Title 1 school). Also at Sterling, we provide teacher appreciation week because they do not have a PTA. We partner with Read Charlotte at Sterling to provide tutors and books for the children to take home. We provide funding and volunteers for 6 mobile food pantries at Sterling each year. We host an annual Potato Drop where we bag nearly 40,000 potatoes for distribution to local soup kitchens, food pantries and other helping organizations. We partner with the Pineville Police Department to host Shop With a Cop to benefit about 250 children and 10 senior citizens during the holiday season.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

Pineville Neighbors Place
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Pineville Neighbors Place

Board of directors
as of 08/30/2023
SOURCE: Self-reported by organization
Board chair

Paul Claiborne

Pineville Neighbors Place

Term: 2023 - 2024

Mary Jo Patterson

retired

Kathryn Jenkins

Polk County Schools

Paul Claiborne

Bank of America

Christian Turner

Novant Health

Dwight Roache

Atrium Health

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 8/30/2023
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 10/20/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.