HOPE CLINIC OF MCKINNEY
Delivering Hope and Health
Programs and results
What we aim to solve
Approximately 18,000 people do not have health insurance in McKinney and 11,000 people are living in poverty. Unlike Dallas and Tarrant County, Collin County does not have a county hospital like Parkland or John Peter Smith to serve its indigent population. Therefore, access to primary healthcare and preventative services for the uninsured and working poor in Collin County is a challenge and people often forego seeking medical care because of the high cost of paying out of pocket. As a last resort, the local emergency rooms are utilized in place of a primary care provider, which is an inefficient and costly way to receive primary care services. Hope Clinic exists to stand in the gap for low-income and uninsured families in our county.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Health Clinic
Hope Clinic operates a free medical clinic for uninsured Collin County residents living at 200% of the Federal Poverty Level or below. Services include primary care for adults and children, optometry, physical therapy, occupational therapy, chiropractic, counseling, prescription assistance, and spiritual care.
Where we work
Awards
Prescription Outreach Innovation Award 2019
Texas Association of Charitable Clinics
Affiliations & memberships
National Association of Free & Charitable Clinics 2022
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of patient visits
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Health Clinic
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Hope Clinic was only open for 5 months in 2017.
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Health Clinic
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
We were only open for five months in 2017.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Hope Clinic is aiming to increase access to quality health care services for uninsured patients.
Hope Clinic exists to share the love of Jesus Christ by partnering with our community to provide quality, compassionate healthcare and resources to our medically underserved neighbors.
Our vision is to see that all McKinney residents have access to affordable, quality health care.
Effectively, Hope Clinic seeks to do this by becoming a medical home for patients who would otherwise not receive preventative care and wellness education due to a lack of resources.
What are the organization's key strategies for making this happen?
Hope Clinic operates a faith-based, free medical, vision, and behavioral health clinic for under-resourced, uninsured patients that aims to strategically grow into a full-time clinic. Health care services include: primary care, optometry, prescription assistance, counseling, spiritual care, and resource/specialty care referral.
Hope Clinic partners with key community agencies to ensure patients receive quality healthcare services, including but not limited to: Quest Diagnostics, Touchstone Imaging, Project Access, and McKinneyCares Pharmacy. The clinic also works with Americares, Direct Relief, Map International, and St. Vincent de Paul Pharmacy to obtain donated medication at no charge for patients. Other major partners have also included Texas Health Resources’ Mobile Mammography Program, Moncrief Cancer Center, Baylor Scott & White, the Baptist Immigration Center, LifePath, Rosa Es Rojo, One Heart McKinney, Community Garden Kitchen, The Samaritan Inn, Community Lifeline, Community Food Pantry, and McKinney ISD.
What are the organization's capabilities for doing this?
In addition to great community partnerships, the clinic is able to deliver services through a robust volunteer base, totaling about 100 individuals. Many of our medical providers, nurses, support staff, interpreters, patient advocates and clerical staff are volunteers that work alongside a paid staff. These individuals are the heartbeat of the clinic and make Hope Clinic a success. More volunteers continue to steadily join the team, including medical specialists who agree to see patients in their offices as referrals.
The clinic has had six successful years of fundraising, partnership building and grant writing. Due to these resources, plans to expand and enhance existing services are moving forward. We continue to track patient health metrics for chronic diseases like diabetes and hypertension as well as use patient surveys to demonstrate satisfaction and decreases in emergency room visits.
What have they accomplished so far and what's next?
Hope Clinic is meeting the needs of its patients, providing a primary care medical home for a community that would otherwise not have an option. Since opening, Hope Clinic has provided more than 9,450 appointments and served approximately 2,176 unduplicated, uninsured patients who otherwise would have either gone without or to an emergency room (ER) for basic medical care. In the United States, an emergency room visit costs $2,600 on average, according to the most prominent insurance carrier in the U.S., UnitedHealthcare. The highest rate of ER use has come from Hope Clinic’s service zip code (75069). These unreimbursed costs are passed down to taxpayers through property taxes and increased health insurance rates. Hope Clinic aims to reduce costly ER visits through increased access to quality primary healthcare, thereby promoting the prudent use of community health resources.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
HOPE CLINIC OF MCKINNEY
Board of directorsas of 06/08/2023
Kyle Redel
The Parks Church
Stephen Twyman
International Missions
Kyle Redel
The Parks Church
Nick Benavidez
Retired, Kroger Company
Rachel Darling
Digital Marketing
Joy Steed
Community Volunteer
Melissa Willmarth
CPA/Former ED
Julia Weiner
JW Strategies
Lacie Reitmeyer
Volunteer RN
Jeff Williams
Retired, DDS
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 05/16/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.