PLATINUM2023

HOPE CLINIC OF MCKINNEY

Delivering Hope and Health

Mckinney, TX   |  www.hopeclinicmckinney.org

Mission

Hope Clinic exists to share the love of Jesus Christ by partnering with our community to provide quality, compassionate healthcare and resources to our medically underserved neighbors.

Notes from the nonprofit

As a nonprofit, free health clinic, Hope Clinic exists to provide care holistically — healing the body, mind and soul – and endeavors to give the same caliber of care offered in doctors’ offices across the community. Hope Clinic is committed to being an excellent steward of public trust and community resources. Hope Clinic’s financials have been audited every other year since inception – 80 percent of expenses go directly to programming, 15 percent to administrative expenses and 5 percent to fundraising expenses, as reflected in the 2020 Hope Clinic 990.

Ruling year info

2016

Executive Director - Development

Vicki Northcutt

Executive Director - Operations

Andrea Naff

Main address

103 E. Lamar Street

Mckinney, TX 75069 USA

Show more contact info

EIN

81-3813928

NTEE code info

Hospitals and Primary Medical Care Facilities (E20)

Ambulatory Health Center, Community Clinic (E32)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2021, 2020 and 2019.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Approximately 18,000 people do not have health insurance in McKinney and 11,000 people are living in poverty. Unlike Dallas and Tarrant County, Collin County does not have a county hospital like Parkland or John Peter Smith to serve its indigent population. Therefore, access to primary healthcare and preventative services for the uninsured and working poor in Collin County is a challenge and people often forego seeking medical care because of the high cost of paying out of pocket. As a last resort, the local emergency rooms are utilized in place of a primary care provider, which is an inefficient and costly way to receive primary care services. Hope Clinic exists to stand in the gap for low-income and uninsured families in our county.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Health Clinic

Hope Clinic operates a free medical clinic for uninsured Collin County residents living at 200% of the Federal Poverty Level or below. Services include primary care for adults and children, optometry, physical therapy, occupational therapy, chiropractic, counseling, prescription assistance, and spiritual care.

Population(s) Served
Economically disadvantaged people

Where we work

Awards

Prescription Outreach Innovation Award 2019

Texas Association of Charitable Clinics

Affiliations & memberships

National Association of Free & Charitable Clinics 2022

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of patient visits

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Health Clinic

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Hope Clinic was only open for 5 months in 2017.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Health Clinic

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We were only open for five months in 2017.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Hope Clinic is aiming to increase access to quality health care services for uninsured patients.

Hope Clinic exists to share the love of Jesus Christ by partnering with our community to provide quality, compassionate healthcare and resources to our medically underserved neighbors.

Our vision is to see that all McKinney residents have access to affordable, quality health care.

Effectively, Hope Clinic seeks to do this by becoming a medical home for patients who would otherwise not receive preventative care and wellness education due to a lack of resources.

Hope Clinic operates a faith-based, free medical, vision, and behavioral health clinic for under-resourced, uninsured patients that aims to strategically grow into a full-time clinic. Health care services include: primary care, optometry, prescription assistance, counseling, spiritual care, and resource/specialty care referral.

Hope Clinic partners with key community agencies to ensure patients receive quality healthcare services, including but not limited to: Quest Diagnostics, Touchstone Imaging, Project Access, and McKinneyCares Pharmacy. The clinic also works with Americares, Direct Relief, Map International, and St. Vincent de Paul Pharmacy to obtain donated medication at no charge for patients. Other major partners have also included Texas Health Resources’ Mobile Mammography Program, Moncrief Cancer Center, Baylor Scott & White, the Baptist Immigration Center, LifePath, Rosa Es Rojo, One Heart McKinney, Community Garden Kitchen, The Samaritan Inn, Community Lifeline, Community Food Pantry, and McKinney ISD.

In addition to great community partnerships, the clinic is able to deliver services through a robust volunteer base, totaling about 100 individuals. Many of our medical providers, nurses, support staff, interpreters, patient advocates and clerical staff are volunteers that work alongside a paid staff. These individuals are the heartbeat of the clinic and make Hope Clinic a success. More volunteers continue to steadily join the team, including medical specialists who agree to see patients in their offices as referrals.

The clinic has had six successful years of fundraising, partnership building and grant writing. Due to these resources, plans to expand and enhance existing services are moving forward. We continue to track patient health metrics for chronic diseases like diabetes and hypertension as well as use patient surveys to demonstrate satisfaction and decreases in emergency room visits.

Hope Clinic is meeting the needs of its patients, providing a primary care medical home for a community that would otherwise not have an option. Since opening, Hope Clinic has provided more than 9,450 appointments and served approximately 2,176 unduplicated, uninsured patients who otherwise would have either gone without or to an emergency room (ER) for basic medical care. In the United States, an emergency room visit costs $2,600 on average, according to the most prominent insurance carrier in the U.S., UnitedHealthcare. The highest rate of ER use has come from Hope Clinic’s service zip code (75069). These unreimbursed costs are passed down to taxpayers through property taxes and increased health insurance rates. Hope Clinic aims to reduce costly ER visits through increased access to quality primary healthcare, thereby promoting the prudent use of community health resources.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

HOPE CLINIC OF MCKINNEY
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

HOPE CLINIC OF MCKINNEY

Board of directors
as of 06/08/2023
SOURCE: Self-reported by organization
Board chair

Kyle Redel

The Parks Church

Stephen Twyman

International Missions

Kyle Redel

The Parks Church

Nick Benavidez

Retired, Kroger Company

Rachel Darling

Digital Marketing

Joy Steed

Community Volunteer

Melissa Willmarth

CPA/Former ED

Julia Weiner

JW Strategies

Lacie Reitmeyer

Volunteer RN

Jeff Williams

Retired, DDS

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 1/24/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 05/16/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.