Grey Team
Building and implementing solutions for U.S. military veterans to reduce and eliminate PTSD related suicides.
Programs and results
What we aim to solve
Of the thousands of servicemen and women who seek care from the Department of Veterans Affairs (VA) and other veteran service organizations, 95% receive treatment for visible wounds of war such as amputations, broken bones, or torn muscles. Unfortunately, less than 50% of these brave men and women receive care for their invisible wounds such as; post-traumatic stress (PTS) and traumatic brain injury (TBI) Because each veteran’s experience is unique, the injury they develop in combat, and the severity of that injury depends on a series of factors. In fact, for some, manifestations of the invisible wounds of war may not occur for many years. One thing is certain-- left untreated, these invisible wounds can serve as a significant barrier to a meaningful and productive life down the road. Studies show that untreated or inadequately treated invisible wounds can lead to consequences such as impaired health, lost work, reduced quality of life, homelessness, domestic violence, etc...
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Operation Phoenix
Operation Phoenix
Reinventing Veterans Health and Wellness
The purpose of this operation is to honor and restore the lives of veterans and active-duty soldiers through individualized, life-enrichment programs.
Untreated Non-Visible Wounds
Of the thousands of soldiers who received non-visible wounds during their service, TBI (Traumatic Brain Injury), PTSD (Post Traumatic Stress Disorder), etc, less than 50% receive treatment for them. Compare that to the over 95% who receive treatment for visible wounds, and the discrepancy supplies one of the reasons for the current high suicide rate.
We want to change that!
Where we work
Affiliations & memberships
Building Health Military Communities (BHMC) 2018
External reviews

Photos
Videos
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Grey Team aims to:
1. To prevent suicides, Operation Phoenix will provide personalized wellness programs and services to US veterans.
2. As the veterans heal, we also collect data, compile it, and share it for other veteran service organization’s use, providing our wellness model as a template for change. We use our documented improvement to continuously advocate for additional mental health and wellness services for veterans across the United States.
3. Educate to provide veterans with nutritious and healthy meal alternatives, helping them choose better options for long-term sustainability after their program ends.
4. Provide a measurable decrease in post-traumatic stress symptoms and attacks, reduces the lasting impact of TBI injuries, and strengthens and heals the body.
What are the organization's key strategies for making this happen?
When a veteran contacts Grey Team, they are connected to our wellness team who provides personalized attention, support, and assistance to the veteran.
Any information we collect is kept confidential.
Our Steps Towards Success:
Step 1: Intake
As we have learned, there is no ‘one-size-fits-all solution. Grey Team's wellness cadre will schedule a preliminary in-person screening to determine the needs of the veteran. This will include:
- Central Nervous System Vital Signs Test (CNSVS), neuropsychological assessment resulting in Neurocognitive
Index
-Physical fitness assessment
-Fit3D infrared scan, measures body size, composition, bone density
-Semi-structured interview, assessing emotional wellbeing and social support network
Step 2: Wellness Program Initiation
Once our team learns and determines the need(s) of the veteran, we then meet and develop a plan to help the veteran reach their goals safely and efficiently.
-Those whose intake assessments indicate pre-existing Traumatic Brain Injury/ Post Traumatic Stress Disorder will undergo 5-20 sessions of hyperbaric oxygen therapy
-Simultaneously, tailored Wellness Plan implementation begins:
-Group deceleration classes (yoga, Tai Chi, etc.)
-Camaraderie-building activities (group hiking, day trips, etc.)
-Physical fitness (personal training, nutritional guidance)
-Physical detox (infrared sauna/photobiomodulation)
Step 3: Mid-Program Assessment
30 days into any prescribed program, a veteran will meet with the program coordinator and/or personal training director to evaluate current progress made. The mid-program assessment includes:
-Repeat CNSVS
-Repeat physical fitness assessment
Step 4: Exit Assessment
After a veteran protocol has ended, our wellness team will conduct a post-program evaluation to determine if further support is needed. The post-program evaluation will include:
-CNSVS
-Physical fitness
-3DFit Body Scan.
What are the organization's capabilities for doing this?
As suicide rates among returning US military veterans continue to rise, the statistics now show that it is now six times more dangerous for an American soldier to return home from war than it is for him/her to actively be engaged in combat with the enemies of our country.
Grey Team’s comprehensive health and wellness programs target the big four invisible wounds: PTSD
(post-traumatic stress disorder), TBI (traumatic brain injury), chronic pain, and self-imposed isolation.
To accomplish our mission, Grey Team has built a world-class headquarters in Palm Beach County, Florida equipped to provide:
Qualified veterans will receive complimentarily:
Access to the Grey Team Headquarters
In-depth Health Evaluations and Assessments
Customized Physical Training Programs
One-on-One Personal Training
Photobiomodulation Therapy (low-level laser)
Meditation Therapy
Trauma Conscious Yoga
Infrared Sauna Detoxification
Job Mentorship with Civilian Community Leaders
Individualized Nutritional Counseling
In addition to our in-person services, Grey Team also offers these life-saving therapies remotely on our Gry Team Mobile Application.
Peer-to-peer mentoring
What have they accomplished so far and what's next?
In 2020 amid a raging pandemic, Grey Team is proud to announce we provided health and wellness services to over 411 active duty service members, veterans, and their families across the United States.
With the support provided by United Way Grant, DreamLink Foundation, Leandro P. Rizzuto Foundation, and various other supporters, we were able to provide a total of 2750 various services to those 411 veterans.
To meet the demand of veterans requesting services from all 50 states, Grey Team's technological team contracted and developed a remote fitness and communication application.
Additionally, Grey Team supported the Florida Army National Guard’s Wellness Camp initiative to provide fitness courses to soldiers struggling to meet Army standards in the hopes of reducing the military attrition rate.
In recognition of our voluntary service to our community, Grey Team was awarded the Building Healthy Military Communities (BHMC) Excellence in Service Award by Military One Source, a federally run program to support our military service members, veterans, and their families.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
We don’t have the right technology to collect and aggregate feedback efficiently
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Grey Team
Board of directorsas of 01/04/2023
Mr Cary Reichbach
Grey Team
Term: 2016 - 2019
Alan Bauman
Bauman Medical
Gregory Fried
Gregory's Fine Jewelry
Trish Phan
Trish Phan Fitness
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 10/17/2019GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.