PLATINUM2024

Highland Rivers Foundation, Inc.

aka Highland Rivers Foundation   |   Smyrna, GA   |  http://www.highlandriversfoundation.org

Mission

Highland Rivers Foundation’s mission is to support individuals and communities served by Highland Rivers Behavioral Health through developing resources that enhance access, services, and improve quality of life.

Ruling year info

2018

Executive Director

Mrs. Melanie Dallas

Main address

3830 South Cobb Drive, SE Unit 300

Smyrna, GA 30080 USA

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EIN

81-4628046

NTEE code info

Single Organization Support (F11)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

The Green Zone

The Green Zone Veterans Community Center offers support and resources for veterans with mental health or substance use disorders, as well as their families and significant others. It is a peer-led center that provides a supportive environment where veterans can find camaraderie with those who share similar military experiences, understand each other’s challenges, and speak the same language. The Green Zone provides linkages to community partners as needed for housing, food and household assistance, clothing, transportation and other family needs. As a service of Highland Rivers Behavioral Health, veterans will have expedient access to clinical treatment services, crisis intervention, residential treatment programs, clinical treatment groups, and family counseling.

Population(s) Served
Veterans
Substance abusers
People with disabilities

The Highland River Foundation’s REAL Life program assists individuals and families in need of recovery essentials and living support. When providing transitional, supported and affordable community housing options, Highland Rivers Behavioral Health simply does not have the resources to acquire all the items necessary for a functioning household—cleaning supplies, cookware, bedding, and personal care and hygiene items—which is why we need support from our community.

Population(s) Served

With the support of grants and donations, we have launched a community education program regarding substance use disorder treatment and supports as well as the administration of nasal Narcan to prevent overdose death.

Population(s) Served

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of facilities improved

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Women’s Outreach Playground Renovation - $17,500. Impact- Created a safe space for women to build bonds with their children and to learn positive partnering skills.

Number of hygiene kits distributed

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The REAL Life program helps to put together kits for individuals with serious mental illness and substance use disorder who are homeless or living in poverty.

Number of individuals attending community events or trainings

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Community members receive education for connecting individuals with substance use disorder to treatment and supports and for administering nasal Narcan.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The Highland Rivers Foundation was incorporated in 2018 by Melanie Dallas, CEO of Highland Rivers Behavioral Health. HRBH is Georgia’s largest provider of treatment, recovery and support services for individuals with mental health disorders, substance use disorders, and intellectual and developmental disabilities. Its service area is 13 counties in northwest Georgia. This area totals 1.7 million or 17% of the state’s population. The agency is a state-designated safety-net provider of behavioral health services. As such, HRBH serves northwest Georgia’s most vulnerable population. The service population is adults including veterans, children, and families. Individuals served are low-income, uninsured or underinsured, or those who rely on Medicaid, Medicare, or other public insurance.

HRBH accepts everyone, regardless of ability to pay. Otherwise, many individuals in the service population would be unable to receive needed treatment and support. Although HRBH is a provider for the state, there are major funding gaps between state-covered services and the full-range of services required for the highest quality care.

The Foundation was formed to help fill these funding gaps. Its fundraising for programs and services help remove barriers to service, expand services, and enhance facilities where services are provided. Through its work, the Foundation helps level the playing field. Outcomes of its work help individuals served have an equal opportunity to rebuild their lives, reunite their families, and restore hope in becoming contributing members of the community. The Highland Rivers Foundation is a 501c3 tax-exempt charitable foundation (Federal tax ID: 81-4628046, www.highlandriversfoundation.org).

Our development strategy supports the Highland Rivers Foundation’s comprehensive funding needs, while also meeting the challenges facing those we serve and support. We will continue to practice responsible stewardship by investing in the data and infrastructure resources necessary to develop our growing fundraising programs, with the aim of expanding the foundation's reach within the philanthropic community.
To gain momentum, we will continue to institute strategies focused on diversified funding streams by building our major gifts, increasing grant making activity, incorporating corporate social responsibility partners, hosting successful events, and instituting an annual fund, all while expanding our fundraising footprint. We will also work toward completing our first capital campaign.
In order to accomplish our goals, we will need the support of both the Highland Rivers Foundation Board as well as the Highland Rivers Behavioral Health Governing Board in the direct solicitation of major and principle gifts as well as serving as table captains for our events. Our plan also requires the growth of membership of the Foundation’s board. Because special events can support the needed annual fund, these will be a primary focus of the Foundation. An additional focus will be a capital campaign for one of our main priorities, Mothers Making a Change, and staff will continue to move forward with our major gifts initiative. Additional resources will be needed for this process, and we will invest in those resources early.
To build a platform for success, we will prioritize our organization’s transparency. We will integrate new data and micro-targeting tactics into donor engagement and annual fund strategies in order to build a pipeline of major donors. To support all of our efforts, we will launch a fully integrated marketing campaign that includes an annual impact report, quarterly newsletters, press engagements, and social media strategies.
To elevate our presence in the philanthropic community, we will further advance our fundraising programs, meaningful partnerships with community foundations, and long-term donor initiatives and strategies.
We are confident that this strategic plan will support our development efforts and our vision of being an organization with broad philanthropic support.
Our ultimate goal is to reach a point where each of our mission-driven priorities are fully attainable.

Since its inception, the Highland Rivers Foundation has been developing a strong foundation for meeting its current and future goals, including on building a team that not only has the passion but the expertise in matching the organization's mission with others. Additionally, the team believes that partnerships are not one sided and has experience in bringing groups together to leverage resources and address gaps in the unmet needs of the communities they jointly serve.

Since its inception, the Highland Rivers Foundation has had the following impact:
- Women’s Outreach Playground Renovation
Impact- Created a safe space for women to build bonds with their children and to learn positive parenting
skills.
- 104 Mattresses were replaced in our Crisis Stabilization Units and Men’s Residential Recovery Program.
Impact- Provides over 4,000 nights of sleep every year to many who may be sleeping in a bed for the first time
in years, thus helping individuals with serious mental illness and substance use disorder to take their first
step in their journey of recovery and wellness.
- 500 REAL Life Kits
Impact- Provided hygiene items and necessary kitchen items for individuals who are homeless and being
connected to permanent and safe housing.
- Peer Scholarships- raised $85,000 to begin in the Fall of 2023
Impact- Provides opportunities for continued education and certifications for individuals who have lived
experience with serious mental illness and substance use disorder, supporting the advancement of their
careers and achievement of work goals.
- Prevention of Overdose Death and the Education of Substance Use Disorder.
Over 350 community members have received education for connecting individuals to treatment and supports
and for administering nasal Narcan.
Dispersed 700 Narcan Kits to community members and law enforcement agencies to prevent of overdose
death.
Distributed over 450 Deterra Pouches for the safe break down of over the counter prescriptions.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

Highland Rivers Foundation, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Highland Rivers Foundation, Inc.

Board of directors
as of 01/25/2024
SOURCE: Self-reported by organization
Board chair

Mr. William Hayes

Northside Hospital-Cherokee

Term: 2018 -

Tonya Riddick

SmileUp Charitable Foundation

Oscar Gusman

Cedartown Performing Arts Center

Harry Pence

Raymond James & Associates

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 9/25/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 08/29/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.