Programs and results
What we aim to solve
The intention of the Housing Choice Voucher Program is to enable low income families to have the choice to relocate to high opportunity communities. As suggested by Kinder Institute's 2019 report into HCVP in Houston only 10% of recipients use their voucher to relocate, 90% of HCVP recipients do not use their voucher to relocate. The lack of recipients moving is as a result of there being a major lack of properties available to these renters in Houston. The current 60 day window from receipt of voucher, to find a property, lease and relocate is impossible for a renter to work within, without the support of NestQuest renters risk losing their voucher as suitable properties are not easily sourced. Discrimination against voucher holders is legal in Texas.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Leasing Support
NestQuest partners with all parties involved in the Housing Choice Voucher leasing process to ensure a successful lease is established in a desirable neighborhood.
Where we work
External reviews

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Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of program participants who receive a secondary school diploma or GED
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, At-risk youth, Economically disadvantaged people
Related Program
Leasing Support
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
This relates ONLY to students on our program who are actively in school during their time on our program. This does not relate to the Heads of Household.
Number of students enrolled
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Children and youth, Economically disadvantaged people
Related Program
Leasing Support
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of homebuyers/tenants with low incomes receiving housing subsidies as a result of the nonprofit's efforts
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls, Parents, Economically disadvantaged people
Related Program
Leasing Support
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Average number of service recipients per month
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people, Children and youth, At-risk youth
Related Program
Leasing Support
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of people no longer living in unsafe or substandard housing as a result of the nonprofit's efforts
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people, Children and youth
Related Program
Leasing Support
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of service recipients who are employed
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people
Related Program
Leasing Support
Type of Metric
Other - describing something else
Direction of Success
Holding steady
Number of people no longer living in unaffordable, overcrowded housing as a result of the nonprofit's efforts
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people, Children and youth
Related Program
Leasing Support
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Number of low-income units in market-rate neighborhood
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people, Children and youth
Related Program
Leasing Support
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of low-income families housed in affordable, well-maintained units as a result of the nonprofit's efforts
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people, Children and youth, At-risk youth
Related Program
Leasing Support
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of families who report that service and support staff/providers are available and capable of meeting family needs
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Leasing Support
Type of Metric
Other - describing something else
Direction of Success
Increasing
Number of casework interviews performed
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people
Related Program
Leasing Support
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Quarterly meetings with each household will take place in 2021.
Number of children served
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Children and youth, At-risk youth
Related Program
Leasing Support
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of households that retain permanent housing for at least 6 months
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Older adults, Young adults, Children and youth
Related Program
Leasing Support
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of families assisted with rent or mortgage to avoid eviction
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people, Children and youth
Related Program
Leasing Support
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Number of low-income households who have received utilities assistance to keep the lights, heat and/or water on in their homes
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Leasing Support
Type of Metric
Other - describing something else
Direction of Success
Increasing
Context Notes
2020 has seen NestQuest provide more assistance towards utilities and other necessities.
Number of children and youth who have received access to stable housing
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Leasing Support
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of households furnished
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Leasing Support
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
NestQuest aims to enable Housing Choice Vouchers to lease across Houston, without fear of discrimination, eviction, or extortion. NestQuest aims to provide low income families with access to high ranking schools, which are traditionally located in high income neighborhoods. NestQuest aims to provide financial assistance towards rent to low income single moms, in order to enable them to best support their children. NestQuest aims to enable low income single moms to have less fear of paying rent, and more control of their financials.
NestQuest aims to reduce segregation in schools based upon income.
Instability in housing, causes instability in education, which in turn causes an unpredictable future for many children and youths. NestQuest provide stability through Housing, ensuring children and youths are zoned to high ranking schools, which increases educational and employment opportunities and provides health advantages.
What are the organization's key strategies for making this happen?
NestQuest comes into play by providing access to suitable properties to HCVP recipients. NestQuest works solely with HCVP recipients in the hope of assisting their relocation for the betterment of their child's education. NestQuest develops partnerships with landlords, property managers and other housing organizations, in order to provide low income single moms with access to the best homes, schools and communities in Houston.
NestQuest provides access to employment opportunities for heads of household.
NestQuest provides rent, utility and food assistance to prevent poverty, hunger and financial burdens on single moms.
What are the organization's capabilities for doing this?
NestQuest's team are well positioned to achieve its mission. Our dedicated team enables our beneficiaries to thrive in great homes and excellent schools.
Our team has almost 10 years of experience within the Housing Authority system.
Our team has over 10 years of fundraising experience.
Our team has dedicated case managers who support our beneficiaries and provide additional resources in their time of need.
What have they accomplished so far and what's next?
In operation since 2017, NestQuest has placed 40+ families in homes within the program and over 100 children were transferred from under performing schools to A/B graded schools. Our initial pilot focused on 10 families, and has grown at a great sustainable pace. 30 apartment complexes have agreed to participate in the NestQuest Program. We currently partner with 6 of the largest property management companies in Houston who have implemented agreements with NestQuest which ensure our families have access to suitable housing, along with the choice and opportunity to relocate.
In recent months we have been overwhelmed by increased requests from our families, and from new families attempting to join our program. We are working 24/7 to provide support to the families on our program and in on-boarding new families each and every day. We currently need to provide assistance to the families on our program and the influx of new families who are in need of our help. We have received an increase in requests for assistance of 75% for our current families. New prospective families have increased by 86% based upon the last 3 years of operation - we are speechless by the need of our community and want to provide them with the best support possible. We estimate we will take on 15 new families within the next 30 days, we typically operate at 3 new families every 30 days; this shows a 400% increase in qualifying families who we are needing to support in the near future.
As we make our way through the last half of 2020, we will continue to support those families and children currently on our roster. Each family is in need of food, rent and utility assistance; we are striving to continue to fulfill these requirements. We want to continue to qualify new families and provide support to them as our cities needs grow. More people have requested unemployment support; every family on our program has been so long term and required this support prior to Covid-19. Now more than ever our families are in desperate need of our support.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Under resourced single parents with school aged children. Previously homeless / unsheltered families with school aged children.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
A head of household mentioned their want to improve the family diet, whilst living on a budget. We worked closely with the parent, a local chef, a local university and developed an affordable meal plan which worked within their budget. This request encouraged our Sr Family Case Manager to establish a Nutritious Living Program for all households on our program.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Nestquest Houston Inc
Board of directorsas of 01/19/2023
Dav Lewis
2ndChances.Life
Term: 2019 -
Lindsay Lanagan
Legacy Community Health
Sanjay Bapat
ABHR, LLP
Gary Blumberg
Brite Real Estate Investors, LLC
Ericka Bowman
Texas Housers
Dav Lewis
2ndchances.life
Andy Teas
Houston Community College
Sharon McGowen
GMC Consultants LLC
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
Equity strategies
Last updated: 09/22/2020GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.