Family Advocate Program, Inc.

Safe Kids. Strong Families. Brave Volunteers.

aka Family Advocates   |   Boise, ID   |  www.familyadvocates.org

Mission

Family Advocates works to strengthen families ​​and keep kids safe by empowering everyday people to protect and enrich the lives of youth.

Ruling year info

1979

Executive Director

Ms. Kathryn Seebold

Main address

3010 W. State Street

Boise, ID 83703 USA

Show more contact info

EIN

82-0344205

NTEE code info

Children's and Youth Services (P30)

Family Services (P40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

We believe that we can prevent abuse, neglect, and abandonment of children from ever happening by helping families remain strong, healthy, and stable through our Family Strengthening Program. Family Advocates aims to advocate for 100% of children and youth in the Fourth Judicial District in Idaho who are in the Child Protection System through our CASA Program with volunteer Guardians ad Litem and pro bono attorneys.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Court Appointed Special Advocates (CASA)

Guardians ad Litem (GAL) are volunteers appointed by the court to represent the best interest of abused, neglected, and abandoned children involved in the child protection system.

Population(s) Served
Children and youth

Family Strengthening work with families to create strong networks and healthy habits through classes and activities for both children and their caregivers. These programs engage children and parents in building their Five Protective Factors and solidifying strong and healthy families. Concrete resources like diapers, wipes, food, and clothing are provided to families for attending groups.

Population(s) Served
Families
Children and youth

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of children served

This metric is no longer tracked.
Totals By Year
Related Program

Court Appointed Special Advocates (CASA)

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This is the number of children served by a Guardian ad Litem.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups

Related Program

Court Appointed Special Advocates (CASA)

Type of Metric

Other - describing something else

Direction of Success

Increasing

Context Notes

Volunteers = Guardian Ad Litems

Number of attendees at Tours

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Percentage of adults with 2 or more increased Protective Factors

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families, Economically disadvantaged people

Related Program

Family Strengthening

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Adults are surveyed prior to and at the conclusion of group. Studies support that when these Protective Factors are well established in a family, the likelihood of child abuse and neglect diminishes.

Number of Individuals Served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Infants and toddlers, Families, Economically disadvantaged people

Related Program

Family Strengthening

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Individuals Served includes parents, grandparents, and other parent supports and caregivers AND children.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

• CASA: Serve all children and youth appointed a CASA in the Fourth Judicial District of Idaho with a volunteer GAL and pro bono attorney.
• Family Strengthening: To prevent child abuse and neglect with effective parenting practices.

• CASA: Increase volunteers by 50; Increase the total number of Peer Coaches by 3; ensure that 100% of Advocate Coordinators are at or close to maximum utilization; active and continual engagement of “available” volunteers.
• Family Strengthening: Support groups for children and parents, parent coaching, one-one-ones, giving of resources (The Five Protective Factors).
• Family Strengthening will continue to identify and partner with other community organizations who serve the population within our footprint who are in need of our assistance. Services are delivered directly to their participants.

• CASA: We can accomplish our goal because we have done the research to know that it can be done. In the last three years, we have developed logic models, strategic and growth plans and SMART goals to help every person on the CASA team know what is currently expected of them and what is expected from the team as a whole as we enter each new year.
• Family Strengthening: We have a very small staff but we use our time raising community awareness about prevention services, we partner with other agencies to provide services at different locations, and aim to grow our abilities by collaborating to get the biggest bang for our bucks.

CASA:
• The 4th Judicial District CASA program served the most children in the Sate of Idaho in FY2020 when compared to the 6 other programs who reported their numbers.
• We served 455 children in FY2020, which is an 8.5% increase in the number of children served from FY19
• The percentage of unserved children dropped to less than 1%. This is down from 6.7% in FY19. In terms of children, we were unable to serve 1 child on one case in FY2020. This is down from 30 children in FY19 and 54 children in FY18.
• 183 volunteer Guardians ad Litem donated 14,931 hours of service to represent the best interest of children in the counties of Ada, Boise, Elmore, and Valley.
• The 4th JD CASA program has the largest and most diverse volunteer Guardian ad Litem team in the State of Idaho.
• During the last fiscal year, 100 attorney volunteers donated 3,115 hours of service to represent the 183 Guardians ad Litem in active Child Protection cases.
• 70 new Guardians ad Litem were added in FY2020

Family Strengthening:
• Held 15 Family Strengthening Courses which equated to 122 individual classes facilitated.
• 84 Families made up of 1351 Individuals (including parents, supports, and children) attended throughout the year in person or virtually
• Family Strengthening's Intake and Case Management made 383 resources referrals resulting in 129 individuals being served
• 125 Deliveries of concrete resources made to family doorsteps began March 2020 due to COVID; resulting in 364 children affected and 1718 miles driven

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Family Advocates serves children and families. Specifically, we collect feedback from families and volunteers who assist us in supporting our mission.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    With a significant portion of our participants having limited resources for transportation, Family Advocates moved all registration to a secure online platform. This limited the need for travel to our offices for enrollment and was helpful in providing safe and healthy interaction during the pandemic. Training is offered online for our volunteers as is curriculum delivery to our families.

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders,

  • How has asking for feedback from the people you serve changed your relationship?

    Asking for feedback from those served by Family Advocates provided the information needed to identify tools and service delivery. Feedback drives who we partner with for resources, how curriculum is delivered, and directs curriculum updates or revisions. Feedback also drives how we communicate, train and retain our volunteers.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

Family Advocate Program, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Family Advocate Program, Inc.

Board of directors
as of 6/21/2021
SOURCE: Self-reported by organization
Board chair

Mrs. Darcy Hoellwarth

Eric Glouser

Citi

Greg Watkins

Intermountain Gas

Cordell Chigbrow

Ryan & Chigbrow, LLC

Lisa Nordstrom

Idaho Power

Dave Turner

Hewlett Packard

Terry Scraggins

Student/Activist

Terrence Scraggins

Idaho Department of Health & Welfare

Sarah Bettweiser

Cygnet, LLC

Amanda McDonald

Zillow Group Sales

Angie Olszewski

Author/PR Specialist

Merri Hanson

KIVI

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 5/26/2021,

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 05/26/2021

Policies and practices developed in partnership with Equity in the Center, a project that works to shift mindsets, practices, and systems within the social sector to increase racial equity. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.