PLATINUM2021

SAN ANTONIO CLUBHOUSE INC

Restoring Lives, Renewing Hope

aka The Clubhouse; SA Clubhouse   |   San Antonio, TX   |  http://www.saclubhouse.org

Mission

The San Antonio Clubhouse provides community, opportunity and hope for adults diagnosed with mental illness.

Ruling year info

2003

Executive Director

Mr. Eric Estrada

Main address

6851 Citizens Parkway First Floor

San Antonio, TX 78229 USA

Show more contact info

Formerly known as

Our House

EIN

82-0559940

NTEE code info

Mental Health Disorders (F70)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Psychosocial Rehabilitation

Our House offers
a safe environment where adults living with severe mental illness can re-gain
what was taken from them by their illness – their dignity and sense of
self-worth. At Our House, members have the opportunity to develop meaningful
relationships and discover rewarding work. Members escape the isolation and
stigma that is associated with severe mental illness, and learn real skills
that help them to live happier, healthier, more productive lives. Many members
return to work or school, and participation at Our House significantly
decreases the need for psychiatric hospitalizations.

 

 . The typical Clubhouse member is a man or
woman between the ages of 18 and 70 with a severe and persistent mental illness
(SPMI) who: 

Lives with an income at or below the poverty level
(most are on federal disability);

Experienced the onset of their mental illness in
young adulthood;

Has not had the opportunity to complete or further
pursue education;

Has been homeless at some point due to mental illness;


Is at high risk of substance abuse without the stability
offered by the Clubhouse;

Requires from $500 to $1,000 in prescription drugs
each month to remain stable;

Must currently depend upon government assistance for
many basic needs;

Wants to be a productive and self-sufficient member
of the community.

Population(s) Served
Adults

Our focus is on our member's strengths, talents and abilities, rather than on their illness. we operate by two principles as a pathway to recover: meaningful relationships and rewarding work. Members learn tangible skills that help them to live more independently and go back to work, while developing and maintaining healthy relationships with others. We provide health and wellness programs, a pre-vocational and employment program, access to community supports and nutritious meals.

Population(s) Served
Adults
People with psychosocial disabilities

Where we work

Awards

2014 Hilton Humanitarian Prize 2014

Conrad N. Hilton Foundation

Affiliations & memberships

Accredited Member of Clubhouse International 2020

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Hours of volunteer service

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, People with psychosocial disabilities

Related Program

Mental Health Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Member volunteer hours working at the San Antonio Clubhouse.

Number of employment placements defined as part-time (less than 35 hours per week)

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, People with psychosocial disabilities

Related Program

Mental Health Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of participants who gain employment

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, People with psychosocial disabilities

Related Program

Mental Health Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Average daily attendance

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, People with psychosocial disabilities

Related Program

Mental Health Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

In 2020 the San Antonio Clubhouse on site programs were closed for from March - September 2020.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The Clubhouse is an International recovery and human rights movement for adults diagnosed with mental illness. While there are more than 200 clubhouses across the United States, there are only three accredited clubhouses in Texas. We want to become the leader for mental health recovery in the southern United States.

Our Clubhouse is leading the effort to form a strong Texas Clubhouse Coalition. We want to further integrate and share best practices, and to become a training center for new clubhouses in the southern United States and in Mexico.

We are financially sound
We've provided services in Bexar County since 2002.
We have a stellar reputation in our mental health community
We have a vibrant Clubhouse community that follows the philosophy of the Clubhouse movement - the International Standards

Our Clubhouse has grown every year since our inception in 2002
We are continuing to broaden the base of financial support
We are continuing to broaden the base of community support and collaborations

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • Who are the people you serve with your mission?

    For over 18 years the San Antonio Clubhouse has provided opportunities for adults with mental illness to work and learn while contributing their talents to a community of mutual support. We are a non-clinical psychosocial rehabilitation program with over 40 hours per week of programming designed to increase the social connection of those we serve.

  • How is your organization collecting feedback from the people you serve?

    Paper surveys, Focus groups or interviews (by phone or in person), Community meetings/Town halls, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

SAN ANTONIO CLUBHOUSE INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

SAN ANTONIO CLUBHOUSE INC

Board of directors
as of 11/09/2021
SOURCE: Self-reported by organization
Board chair

Mr. Terry Corless

Maddogs Group

Term: 2020 - 2021

Kendra Royal

Region Market Specialist, Janssen Pharmaceutical, Board Chair

Louceyette New

Community Volunteer

Linda Williams

Clubhouse Member, Volunteer

Allison Greer

V. Pres/External Affairs, The Center for Healthcare Services

Aleen Arabit

CEO, SA Behavioral Healthcare Hospital

Terry Corless

CEO, Maddog's British Pub

Juanito Guardiola

Operations Director, A Novel Idea, LLC

Jennifer Knoulton

Vice President of Regional Operations, Methodist Healthcare Ministries

Angie Lewis

Vice President of Business Banking, Bank of San Antonio

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 9/14/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Male
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 09/14/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.