Massachusetts Military Support Foundation Inc


aka MMSFI   |   W Barnstable, MA   |


Operating under the identity of MMSFI, this veteran’s services department has two major “bricks and mortar” hubs, one located on Joint Base Cape Cod, with another in Agawam, MA, as well as future development sites currently ongoing. These existing services, provided at no charge to veterans, include employment supports, personal finance training and consultation, VA benefits consultation, job skill training, peer-to- peer support, emergency assistance, clothing and a food distribution center, and interpersonal communication coaching.

Notes from the nonprofit

2020 was a year of fear and Chaos with the onset of Covid 19 our base cliental were the greatest segment of the population impacted at the outset. Our experience responding to the Government Shutdown in 2019, enabled us to mobilize rapidly and efficiently to meet the increased needs of our core clientele. Our ability to adapt and expand logistically to the needs of our communities provided the opportunity to provide twenty-two million meals to those in need and at risk in Massachusetts. That growth was possible with the growth of our Volunteer Staff many of which were prior military members who provided leadership and management to accomplish this mission. Enabling us too truly #maketheirfamilourfamily

Ruling year info


President / CEO

Mr. Don Cox

Main address

2412 Meetinghouse Way

W Barnstable, MA 02668 USA

Show more contact info



NTEE code info

Fund Raising and/or Fund Distribution (T12)

Family Services (P40)

Other Philanthropy, Voluntarism, and Grantmaking Foundations N.E.C. (T99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Our mission is to provide programs, services and goods that help satisfy critical needs and enhance the well-being and quality of life for Veterans, active-duty Military and their families in Massachusetts. Each of our programs are designed to have maximum impact on the many issues Veterans and active-duty Military face. We provide solutions that make a long-lasting, life-changing difference for these brave men and women.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Empowerment Centers

Serving Veteran & Military Families

Population(s) Served
Economically disadvantaged people
Homeless people

Providing assistance to Veterans and their families during the Covid Pandemic serving 5 million meals thru Covid Compliant Drive Thru Pick Ups over a 38 week period Statewide.

Population(s) Served
Unemployed people

Providing 22,000 new Winter Coats to Veteran's in need across Massachusetts

Population(s) Served
Age groups
Military personnel
Age groups
Military personnel

Where we work


Coast Guard Distinguished Public Service Award 2019

United States Coast Guard

Meritorious Civilian Service Award 2020

United States Army

Civilian Service Award 2021

Massachusetts National Guard

Affiliations & memberships

USA4Vets 2019

USA4Vets RI 2020

USA4Vets RI 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total pounds of food rescued

This metric is no longer tracked.
Totals By Year
Population(s) Served

Older adults, Seniors, Young adults, Military personnel, Veterans

Related Program


Type of Metric

Outcome - describing the effects on people or issues

Direction of Success


Context Notes

Our response to Covip-19 provided 22 Million Meals and distributed 47.2 million pounds of food statewide in Massachusetts. Our Mobile Empowerment Center provided food to entire communities in2020.

Number of Gold Star families served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups, Health, Family relationships, Social and economic status, Retired people

Related Program


Type of Metric

Context - describing the issue we work on

Direction of Success


Context Notes

During the pandemic we delivered food directly to the homes of Gold Star families who had no access to transportation during the stay at home order.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We run three empowerment centers, allowing us to serve 383,000 veterans, active-duty military personnel, and their families who live in Massachusetts. Through these centers, we are able to provide food, personal hygiene products, and many other life essentials for families. There are also full-service baby pantries inside. In addition, these hubs allow the servicemen and their families to connect to various services such as health care, mental health and substance abuse counseling, job training, and more. Our goal is to operate seven strategically located centers statewide. Additionally Our Mobile Empowerment Center will visit the remotely located City's and Towns to distribute meals, and personell hygiene products to veterans in need throughout Massachusetts who might be struggling to find food safely during the pandemic.

For Veterans: We will serve as a professional steppingstone, giving vets opportunities to build their resumes and their individual skill sets. We are a place to come, volunteer and work with other vets who share similar experiences. Opportunities for vets to become involved include employment, professional volunteerism, internships, and mentoring. Activities are not limited to farm, market, distribution of food (Food4Vets), clothing (Coats4Vets) supplies (Operation Backpack) but will be rich and diverse bringing vets into concept and design, administration and management, organizational development, fundraising, business and community networking, and educational projects. We have incubator space for entrepreneurs, for veteran owned and led small businesses. We will evolve to build and expand. Our plan is to offer housing and housing modification, food service, environmental and animal care industries. All will take place within a community that offers some of the familiar camaraderie and structure of the military experience while learning and implementing through methods that have proven to help individuals dealing with PTSD, physical disabilities, and reintegration.

In response to the massive food insecurity problem posed by the COVID-19 pandemic, we focus on sourcing, packaging and distributing Vital Meal Kits (VMKs). These contain nonperishable and well-balanced meals. Each food package contains enough food and nutritional value for two people to have three meals a day for 14 days.
Our distribution process follows all COVID-19 health guidelines. Participants have limited interaction as they pick up their VMKs, which are easy to access. To date, we have provided more than 3.5 million meals to Veterans and Military families.

The SAFEHOMES4VETS (SH4V) grant is available to help disabled Veterans by providing a barrier-free living environment, such as a wheelchair ramps, wider doorways, as well as Kitchen and bath upgrade allowing accessible homes, that affords Veterans a level of independent living they may not otherwise enjoy. Veterans and current service members with specific service- connected disabilities may be entitled to a grant for the purpose of modifying their living accommodations to meet their individual adaptive needs, up to the current maximum of $20,000 for 2020.

The Homeless Reintegration Program (HVRP) is an employment-focused competitive grant program of the Department of Labor, Veterans’ Employment and Training Service (DOL-VETS). It is the only federal grant to focus exclusively on competitive employment for homeless Veterans. The Program has two core objectives: provide services to assist in reintegrating homeless Veterans into meaningful employment within the labor force; and 2) to stimulate the development of effective service delivery systems that will address the complex problems facing homeless Veterans. If you are or know of a homeless Veteran looking for full-time employment, please reach out to learn more about HVRP eligibility and the services we can provide. To register for the program or to learn more as an employer, see Jobs4Vets Form.

Through this program, we distribute coats to veterans in need to help make sure that they are safe from the unforgiving winter weather. Coats4Vets is made possible through the generous donations from Ocean State Job Lot Charitable Foundation. Coats4Vets Buckets were recently distributed to Massachusetts Law Enforcement who are encouraged to select the link below to provide information on their interactions with the homeless. The information provided will allow Massachusetts Military Support Foundation to connect with homeless veterans to offer veteran related services.

We believe that the youth is among the most vulnerable members of veteran and military families, as they are affected by almost every situation and decision. That is why we aim to help these children through Operation Backpack. To help with their education, we provide them with the basic tools they need to participate in school. This program culminates in late August before classes resume.

The Massachusetts Military Support Foundation (MMSF) was founded to provide Veterans with a dependable source of healthy meals. It also manages Empowerment Sites that provide assistance with, and connections to additional services that they may need in order to live safe, stable and productive lives.
MMSF is the only organization exclusively providing food for Veterans. In total, MMSF serves 383,000 Massachusetts Veterans and Military Families annually. Since early March of 2020, as the COVID 19 emergency emerged, MMSF has been focused on packaging and distributing boxes containing non-perishable, well balanced meals for Veterans in need.
Each food package contains enough food and nutritionist-developed recipes for two people for two weeks. To date MMSF has packaged and over 5.5 million meals in greater-Boston and across Massachusetts. MMSF has focused all of its resources toward this effort, but the demands are increasing by the day. Our ability to meet these demands provides a measuring stick against the orginazations goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Curing Covid we expanded our mission to serve at risk and those in need community wide to help with Food Insecurity Issues.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, Volunteer recruitment, To understand people's needs and how we can help them achieve their goals

  • What significant change resulted from feedback?

    Evidence-based research suggests that the many issues veterans face (unemployment, homelessness, suicide, divorce, substance abuse and depression) have root causes in social isolation. If isolated from peers they served with, from family and friends, from the community, it can be difficult for a veteran to remain resilient and to get the necessary support. Existing programs including the Homeless Veterans Reintegration Program (Jobs4Vets), Food4Vets, SafeHomes4Vets, Coats4Vets, Operation Backpacks & Operation Santa will be operating alongside newer programs of Farm to Families sustainable farming, mentoring in trades such as electrical, plumbing and carpentry, and hosting cottage industries pairing veterans with business community resources. All came about as a result of focus groups.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback


Massachusetts Military Support Foundation Inc

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The people, governance practices, and partners that make the organization tick.


Connect with nonprofit leaders


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Connect with nonprofit leaders


Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Massachusetts Military Support Foundation Inc

Board of directors
as of 02/23/2023
SOURCE: Self-reported by organization
Board co-chair

Mr. Don Cox


Term: 2017 - 2027

Board co-chair

Mr. John Kondratowicz

USA Veterans and Military Support Foundation Inc.

Term: 2019 - 2023

John Kondratowicz

USA Veterans and Military Support Foundation Inc.

Peter Brady


David Sutton

One Call Away Foundation

Donna Bulger

Clear Path New England

Tom Foley

Worcester County Sheriffs Department

Joe O'Hara

Operation Home Front

General Gordon Sullivian

US Army Retired

Tony DeMambro


Eric Levitt

Common Law Assoc.

Donna Baldwin

USA Veterans and Military Support Foundation Inc.

Mary McCuley


Donna Spigarlo

New England Patriots

David Sarleto

Ocean State Job Lot Foundation

Steven Xiarhos

Retired Yarmouth Police Department Gold Star Father

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 2/23/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Sexual orientation
Heterosexual or straight
Disability status
Person with a disability

Race & ethnicity

Gender identity


Sexual orientation

No data


We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 12/04/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.