At Home By High
Neighbors Helping Neighbors
Programs and results
What we aim to solve
Columbus’ older adult population is growing more rapidly than the limited financial resources available to support it. The Central Ohio Area Office on Aging specifically identifies the village model we utilize as a way to cost-effectively provide services that will help older adults remain in their own homes.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
At Home by High - Social
Lifetime Learning Opportunities
Wine & Cheese Tastings
Community Events
Coffee Meet-ups
Discussion Groups
Movie and TV watch parties
Group Volunteering
Walking Club
Swimming
Functional Fitness Activities
At Home by High - Full
All Social Program benefits, plus assistance in any of the following categories by a volunteer that has completed a background check:
Check-in Call
Companion Visit
Computer or Technology Assistance
Dog Walking
Grocery or Meal Delivery
Handy Services (changing light bulbs, moving furniture, fixing stuck windows)
Note-taking at Medical Appointments
Organizing (paperwork, clothing, storage, etc.)
Pet care (while out of town)
Reading Mail or Bills
Referrals to Community Resources
Run Errands (with volunteer or without)
Short Walks (with volunteer)
Snow Removal
Transportation Assistance (for medical appointments, errands, or leisure)
Yard Work or Gardening
Where we work
Awards
Unsung Hero 2019
Short North Alliance
External reviews
Photos
Videos
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We aim to provide services and opportunities to connect socially to allow our aging residents to remain in the homes and communities they love as long as possible.
What are the organization's key strategies for making this happen?
AHBH's strategy is to provide a valuable complement to existing neighborhood services by ensuring that our community is there to meet service gaps in areas such as non-emergency transportation, companionship, and yard work. We’ve identified these gaps through research by the Mid-Ohio Regional Planning Commission (MORPC) and The Ohio State University's Kirwan Institute for the Study of Race and Ethnicity, and our own community survey.
What are the organization's capabilities for doing this?
With the leadership of our Executive Director, we have trained over 30 volunteers to provide on-going services to our 32 current members. Each volunteer completes a background check to ensure the safety of our members and completes a volunteer training to make them confident to assist our members with transportation, organization, companionship visits, yard work, and other small unskilled tasks a neighbor would assist in completing. Any skilled needs will be completed by a licensed professional during a referral process led by our Executive Director.
What have they accomplished so far and what's next?
As of October 31, 2018, AHBH has 32 current members, over 30 trained volunteers (only a handful of active volunteers - completing at least 2 service requests a month), and completed 433 service requests. Current member demographics are as follows: 23 members are low-income (with an annual income less than $25,000); 28 members are single, divorced, or widowed; 19 female and 13 male; and 14 white, 14 black, 1 hispanic, and 1 asian. We are hoping to gradually increase our economic diversity with membership to ensure we are reaching all older adults and strengthening our diversity for long-term success and sustainability.
By June 2019, we anticipate recruiting 30 active volunteers and enroll 60 members. Volunteer participation is open to anyone committed to serving their neighbors who passes the background check. Membership is open to anyone 50+. Similar models elsewhere have an average of 82 volunteers and 146 members. We expect to eventually grow to similar numbers. We will serve a diverse group of older adults, with a focus on enrolling people living in poverty or who are socially isolated. MORPC estimates that there are 3,222 people age 50+ in our service area.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
At Home By High
Board of directorsas of 10/30/2023
Julie Schultz
Nationwide Financial
Term: 2023 - 2023
Arun Ramamurthy
The Ohio State University - Wexner Medical Center
Maddy Weisz
Retired - State of Ohio
Laura DiCaprio
Retired - Ohio University
Amy Karnes
Little Boxes Marketing
Ben Kessel
McKesson
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
We do not display disability information for organizations with fewer than 15 staff.
Equity strategies
Last updated: 10/01/2019GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.