PLATINUM2023

Project Outpour

one shower at a time

Charlotte, NC   |  www.projectoutpour.org

Mission

Project Outpour uses mobile showers to promote holistic health and dignity for persons moving through homelessness.

Ruling year info

2018

Principal Officer

Laura Gorecki

Main address

1800 Camden Rd, Ste 107-143

Charlotte, NC 28203 USA

Show more contact info

EIN

82-4237112

NTEE code info

Homeless Services/Centers (P85)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The dignity that comes with being and feeling clean is a human right, and a need that every person desires and deserves to have met. Individuals moving through homelessness often lack access to a dignified, safe, and consistent place to bathe and take care of hygiene needs. Regular bathing has many health benefits, and removes stigma and barriers for unhoused people. We aim to address these issues locally by operating a mobile shower unit in Charlotte, NC.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Mobile Showers

We are passionate about acknowledging the existence of others. We are huge on dignity. We believe providing showers intrinsically feels good, and we believe they can be a conduit to building relationships and trust among men and women moving through homelessness, particularly among those that don’t actively seek out services on their own. Quite literally, meeting our neighbors where they are to get them to where they need to be just makes sense.
our vision is to be a catalyst for change in the lives of our neighbors, one shower at a time.

The appeal of a hot shower provides a unique yet basic avenue for dialogue especially among those who may not actively seek out help on their own. It’s all about meeting our neighbors where they are to get them to where they need to be. We act as another touchpoint, ultimately connecting them with agencies that can get them on a better path to self-sufficiency. Think of us as a unique street outreach team.

Hot showers sound good don’t they – after a long day or workout, after a weekend of camping, when you’re sick or cold? The very thought of one is appealing. That’s a benefit we can leverage. The draw of such a basic need provides us the opportunity to engage with those who are moving through homelessness. Our goal, first and foremost, is to connect with them on a personal level, to acknowledge their existence and help restore dignity – something that’s lost on the streets. Through this, we’re able to cultivate relationship and from there, discern their greater needs. That’s why our community partners are key; the relationships we build and conversations we have allow us to work in concert with other agencies serving those moving through homelessness.

Population(s) Served
Homeless people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of Showers Provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Homeless people, Extremely poor people, Ex-offenders, Veterans, Substance abusers

Related Program

Mobile Showers

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

As of May 2023 we operate at 6 weekly locations, up from 3 in 2021 and 4 in 2022.

Hours of volunteer service

This metric is no longer tracked.
Totals By Year
Related Program

Mobile Showers

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

We rely on volunteers to help our guests access shower services.

Number of people receiving hygiene services

This metric is no longer tracked.
Totals By Year
Related Program

Mobile Showers

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients served

This metric is no longer tracked.
Totals By Year
Related Program

Mobile Showers

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

In 2020 we were largely sidelined by Covid. In 2021 we started offering showers at one, then two, then 4 locations per week. In 2022 we grew to 6 shower locations per week and added staff.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

According to Mecklenburg County’s count, 2,900 people are homeless in Mecklenburg County as of April 30, 2023. Access to showers is very limited for those who can’t or choose not to stay in a shelter. Those who can’t access showers may end up washing up in public sinks, outdoor faucets or not at all. As a result, they suffer from alienation and preventable diseases like skin infections, open sores, scabies, lice and staph infection. Limited access to regular bathing may exacerbate chronic diseases like HIV or diabetes by posing barriers to treatment adherence, and can pose a public health concern. Our goal is to bring showers, restrooms, and hygiene supplies out to the places close to the people who need them, and using the shower service as a connection point to help people access broader services, and ultimately end their homelessness.

We literally set up shop on the streets, meeting our unhoused neighbors where they are. Our customized shower trailer comes complete with two private bathrooms. Each bathroom has its own sink, mirror, toilet, and shower. Guests are given 15 minutes, and we provide them with any supplies they may need. As our guests wait their turn, it provides us the opportunity to establish trust and offer Case Management services. We partner with other service providers for assistance such as food, mental & physical healthcare, and housing. We partner with organizations that encounter those that are homeless on a regular basis, like churches and libraries, as our shower host sites. We are providing this service because everyone deserves access to proper sanitation, and because maintaining the dignity of every person matters. Our guests deserve to know what it means to be and feel clean while moving through homelessness.

We have worked closely with our shower location partners and with other Homeless Service providers to establish effective policies and procedures for doing our work. We also have grown and maintained a diverse funding portfolio, including foundation grants, fundraising events, corporate supporters, church partners, and individual donors. This has allowed us to grow from 1 part time Chief Dignity Officer and a handful of volunteers operating at 3 locations in 2021, to now having our full time Chief Dignity Officer plus two part time Shower Service Coordinators, one Case Manager, and a host of volunteers assisting at 6 shower locations.

From Jan 30, 2018 (our founding date) to December 31, 2018 we accomplished the following:
- raised nearly $60,000 for our shower trailer
- had news, podcast and print coverage
- established partnerships with the city, county and other nonprofits serving the homeless
- secured a sock and laundry partner
- established parter sites to serve our neighbors in need
- designed and paid in full, our customized shower trailer

In 2019 we:
- brought in $118,000 in cash donations
- secured a free truck to haul our trailer
- had a lot of news coverage, both media and print
- worked with a local plumbing company to install the needed plumbing at our partner sites, all as in-kind gifts to us
- hired our first staff member
- established a partnership with The Right To Shower, which included free promotion and products and a cash gift of $10,000
- received our biggest gift to date ($50,000 from a local bank)
- were chosen as one of 30 nonprofits to be a part of a prestigious giving book

in 2020 we:
- Were heavily impacted by Covid for the first several months of the pandemic
- Were able to partner with a rehabilitation program to have our trailer serve as the restroom unit for their new program participants who were in quarantine. This allowed our trailer to be in service rather than idle, and it allowed the rehab program to continue to admit new participants safely.

in 2021:
- We went from not operating at all to operating 4 days per week in 4 locations around Charlotte
- Provided 350 showers and served another 989 individuals with hygiene services
- Partnered with 11 other organizations to get our services to more people

in 2022 we:
- Expanded operations to 6 weekly locations
- Hired 2 part-time Shower Coordinators
- Provided 935 showers
- Partnered with 18 other organizations to bring more services to the communities we serve

so far in 2023 we:
- Have provided 1,110 showers as of 8/15/23
- Have promoted a Case Manager
- Are adding a 3rd part time position
- Have partnered with over 20 other service organizations to bring more services to our guests

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals, To identify other service needs aligned with our mission that we can implement

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

Project Outpour
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Project Outpour

Board of directors
as of 08/16/2023
SOURCE: Self-reported by organization
Board chair

Shane Giuliani

Imaginex

Term: 2023 - 2025

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/16/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 05/22/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.