Operation Decisive Victory

Small victories win big wars

aka ODV   |   Charlotte, NC   |  http://www.operationdv.com

Mission

To ADVOCATE for a veteran’s right to comfort, healing and growth without prejudice. To EDUCATE governing officials and local leaders to ensure they are equipped to provide adequate support for our growing veteran communities. To EMPOWER conquer their personal struggles and improve their quality of life.

Ruling year info

2019

Chief Executive Officer

Dona Susan Parameswar

Main address

10926 David Taylor Drive Suite 120

Charlotte, NC 28262 USA

Show more contact info

EIN

83-1540266

NTEE code info

Personal Social Services (P50)

IRS filing requirement

This organization is required to file an IRS Form 990-N.

Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Change Advocacy

Assist veterans to understand the dynamics in their lives, to find a new purpose, something many feel they lose when they separate from the Military.

Population(s) Served
Veterans

ODV helps Veterans, First Responders and their families obtain the benefits and services they deserve by helping them navigate the maze of resources offered by various agencies and organizations.

Population(s) Served
Veterans

Comprehensive housing assistance ensuring stable temporary and permanent housing to Veterans, First Responders, and Family Members.

Population(s) Served
Veterans

Dedicated resources to assist Veterans, First Responders, and Family members who need Emergency Financial Assistance on a case by case basis.

Population(s) Served
Veterans

Operation Decisive Victory offers case-by-case Legal Intervention to Veterans, First Responders, and Family members who are facing criminal or civil action

Population(s) Served
Veterans

ODV aims to prevent suicide through public awareness and education, reduce stigma, and serve as a resource to those affected by PTSD, MST and other traumas which lead to increase in suicides.

Population(s) Served
Veterans

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Our organization primarily serves veterans of all eras, first responders as well as their families.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    The organization implemented digital signature software in response to clients reporting difficulty with traditional methods of printing, signing, scanning and emailing of documents during the intake process.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    By allowing our clients to actively help in our process improvement, we have been able to provide better and more reliable support to future clients.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection,

Financials

Operation Decisive Victory
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Operation Decisive Victory

Board of directors
as of 3/19/2021
SOURCE: Self-reported by organization
Board chair

Steven Berroth

Aerion Corporation

Term: 2019 - 2021

Antimo Cesaro

Daniel Whitley

US Marine Corps

James Dance

US Navy

Tamara Lewis

Northrop Grumman Corporation

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 10/29/2020

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 10/29/2020

Policies and practices developed in partnership with Equity in the Center, a project that works to shift mindsets, practices, and systems within the social sector to increase racial equity. Learn more

Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.