PLATINUM2022

Senior Collaborative of Indian River County Inc

Your Source for Senior Solutions

Vero Beach, FL   |  https://www.ircsc.org

Mission

To improve the quality of life of all Indian River County Seniors through a community collaboration of service providers, funders and advocates.

Ruling year info

2019

Executive Director

Mr. Randy James Riley

Main address

1836 14th Ave. Suite 204

Vero Beach, FL 32960-0620 USA

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EIN

83-1714542

NTEE code info

Senior Centers/Services (P81)

Promotion of Business (Chambers of Commerce) (S41)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Navigation Program

• Navigation Program - SCIRC has created an online, interactive, automated data base of all services and providers, specific to Indian River County, with detailed information on each. The searchable database is available through our website https://www.SeniorServicesirc.org. In addition to the database we also provide information to seniors their family members or caregivers at no charge by phone. We assess need and make referrals to appropriate providers and services. Information provided on the data base and by phone includes both non-profit and for-profit entities. The future goal of this program is to provide a Connection Center for Indian River County seniors to be able to obtain information in person through an on-site counselor as well as a library of provider information. This center will also be able to provide seminars and education from the Collaborative's members.

Population(s) Served
Seniors

Senior Collaborative serves as the lead agency for Indian River County's Age Friendly designation. Livable Indian River in February of 2020 launched a five year process to make the county more livable for senior residents. This process includes an assessment of eight domains: Housing, Health, Transportation, Employment, Outdoor Spaces, Civic Inclusion, Social Inclusion and Communications. Upon completion of the assessment an action plan will be developed. Livable Indian River will be responsible to advocate for change provided by the action plan with the County. Although some proposed changes will be beneficial for all residents, it is anticipated that many will assist older individuals. Changes proposed in other Livable Communities have included improved cross walks, better street lighting, park improvements and providing for home modifications to allow for aging in place, just to name a few.

Population(s) Served
Seniors

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of participants counseled

This metric is no longer tracked.
Totals By Year
Related Program

Navigation Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of phone calls/inquiries

This metric is no longer tracked.
Totals By Year
Related Program

Navigation Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of research studies conducted

This metric is no longer tracked.
Totals By Year
Related Program

Livable Indian River

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Conducted a community assessment of 1900, 50+ residents in Indian River County, to assess the livability of the County. Action plan from this study was written in 2021-2022.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our mission is to improve the quality of life for all seniors in Indian River County.

We are providing a means to link seniors, family members and caregivers to available services, both non-profit and for profit at no cost to the client. All community assessments from 2012 to currently have had comments that seniors do not know what resources are available or how to access them.

Our organization is also the lead agency for Indian River County's age friendly designation. This program is a rolling five year program to assess needs of older adults, create an action plan and then advocate for change.

We are part of the AARP Livable Community program that is designed to help seniors age in place. We are providing current referral information that allows individuals to better age in place including information on health & medical, housing, transportation, recreation, community & government agencies, food & meals, financial assistance, education & employment.

We have created a website database to provide information on line. We also provide telephone assessment and referral services. We are currently planning to create a connection center that will provide information in person as well as seminar and educational programs.

Livable Indian River began it's first five year process in February 2020 and is in the assessment phase of the program. The website/database launched in August of 2020 and the telephone assessment and referral launched in December of 2020. We are currently doing marketing and outreach for the website and telephone services, to create awareness for the navigation program.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.

  • Who are the people you serve with your mission?

    Seniors in Indian River County, FL

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We have added additional hours for telephone assessment and referral. Livable Indian River has collected over 1,900 surveys in Indian River County. Many of these have come from Covid vaccination sites for 65+ vaccinations. The results of these surveys will be utilized to advocate for change that allows elder individuals to better age in place.

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    We are a newer entity with minimal staff, we launched our website referral in August 2020 and our telephone assessment and referral in December 2020. We have not received information that has caused us to change relationships or shift power.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

Senior Collaborative of Indian River County Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Senior Collaborative of Indian River County Inc

Board of directors
as of 08/31/2022
SOURCE: Self-reported by organization
Board chair

Vicki Soule

Treasure Coast Community Health

Term: 2021 - 2022

Beth L. Mitchell

Senior Advoacte

Meredith Egan

United Way IRC

Abby Walters

Senior Advocate

Vicki Soule

Treasure Coast Community Health

Peggy Cunningham

Alzheimer Parkinson Association

Eric Flowers

Sheriff Indian River County

Randee Gabriel

211 Palm Beach Treasure Coast

Miranda Hawker

Florida Department of Health

Paul Minotty

New Vision Eye Center

Trudie Rainone

Senior Advocate

Michael Ward

St. Mark's Anglican Church

Dawn Redstone

RiverView Senior Resort

Ann Marie Suriano

Indian River County Hospital District

Karen Deigl

Senior Resource Association

Pamela Hennig

Vero Elder Law

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 6/15/2022
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 04/19/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.