Dauphin County Casa
Sometimes it's Justice, sometimes it's Just Us
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Healthcare Advocacy
Volunteers track that all facets of the children in their cases are being tended to medically. Seeing doctors and dentists and specialists as required.
Where we work
Awards
Marketing and Brand Innovation Award 2022
Central Penn Business Journal
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of requests for advocate products or information, including downloads or page views of online material
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
This is the total number of volunteer inquiries who requested an application.
Number of new advocates recruited
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Other - describing something else
Direction of Success
Holding steady
Context Notes
Many volunteers left the program due to the pandemic.
Number of media partnerships developed
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Media partnerships developed or maintained.
Number of legal briefs written
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Number of government officials who publicly support the advocacy effort
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Dollars donated to support advocacy efforts
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
This includes fundraisers, grant income, and individual donations.
Number of overall donors
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of people on the organization's email list
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of grants received
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Total number of volunteer hours contributed to the organization
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Context Notes
We did not have cases appointed in 2019.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We envision that every child in Dauphin County has a safe, stable, and nurturing home dedicated to a promising future. We aim to appoint advocates to every child in the dependency court system.
What are the organization's key strategies for making this happen?
We intend to fundraise to assure our ability to recruit, train, educate, and supervise enough dedicated volunteers to become agents of change for each of the abused and neglected youths of Dauphin County.
Upon recruitment and swearing-in of 10 more volunteers, we will need to hire another staff member to accommodate the training and supervision of even more volunteers.
What are the organization's capabilities for doing this?
With proper grant funding and successful fundraisers, we believe within the next year we will have reached the maximum number of volunteers able to be supervised by our current staff. We will begin the search for a new staff member upon reaching that maximum number.
What have they accomplished so far and what's next?
In July of 2022 we hired a third staff member which allowed us to increase our volunteer number by 15. We have successfully sworn-in 5 new volunteers in August. Our Program Supervisor has 6 new volunteer applicants preparing for training and swearing-in. Of 15 new spots available for volunteers, 11 have been filled since July 2022.
We currently serve only 6% of the children who need a CASA appointed. Our goal is to increase that percentage.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Dauphin County Casa
Board of directorsas of 03/20/2023
Lori Serratelli
Serratelli Dispute Resolutions
Term: 2019 -
Carmen Henry-Harris
PACT
Jacqueline Balthaser
Goldberg and Balthaser CPA
Sarah Horton
Penn State PPI
William Hornung
Hornung’s Hardware
Samuel Barbera
UPMC
Gabriella Romeo
Mid Penn Legal Services
Kandice Hull
McNees Nurick and Associates
Kendra McDowell
Premier Accounting
Jermaine Crosson
LinkBank
Heather Paterno
Law Offices of Heather Paterno
Judy Beskid
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
We do not display disability information for organizations with fewer than 15 staff.
Equity strategies
Last updated: 10/12/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.