Sephardic Jewish Brotherhood Foundation Inc

Who are the people you serve with your mission?

Members of the Sephardic Jewish Community in the United States and internationally, spanning from youth, students, young professionals, young families, adults, seniors, and the elderly.

How is your organization collecting feedback from the people you serve?

Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

How is your organization using feedback from the people you serve?

To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

With whom is the organization sharing feedback?

Our staff, Our board, Our funders, Our community partners,

Which of the following feedback practices does your organization routinely carry out?

We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive,

What challenges does the organization face when collecting feedback?

It is difficult to find the ongoing funding to support feedback collection,