Ur Community Cares Inc

Who are the people you serve with your mission?

As 10,000 people are turning 65 daily, the older population is growing; people 64 years and older now outnumber those 64 years and under. We are planning to be in infrastructure to support this demographic thru volunteer support. Additionally, all the temporary or permanently disabled residents over 18 years old due to -COVID crisis -Disabled veterans -Chronic diseases such as heart disease, cancer, and diabetes are the leading causes of death and disability in the United States. They are also leading drivers of the nation’s $3.8 trillion in annual health care costs. -In the United States alone, about 12 million people age 40 and above suffer from vision impairment, with about a million suffering from blindness. -patients recovering from surgery/fracture/illness

How is your organization collecting feedback from the people you serve?

Electronic surveys (by email, tablet, etc.), Community meetings/Town halls,

How is your organization using feedback from the people you serve?

To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

What significant change resulted from feedback?

Volunteers requested more information upon sign up, so we created a volunteer handbook.

With whom is the organization sharing feedback?

Our board,

Which of the following feedback practices does your organization routinely carry out?

We aim to collect feedback from as many people we serve as possible,

What challenges does the organization face when collecting feedback?

It is difficult to find the ongoing funding to support feedback collection,