PIVOTPoint WNC
Get Outside. Connect. And heal.
Programs and results
What we aim to solve
PIVOTPoint WNC responds to the needs of both essential frontline workers and underserved populations disproportionately affected by addiction. By providing therapeutic wilderness experiences to groups of six (6) recovery program residents at a time, thus lowering in-house staff-to-client ratios, direct-care staff at each sober living facilities in Buncombe county can provide for more direct care at each program and their burden is lessened. Friends of PIVOTPoint WNC is proposing to expand its offerings to low-income, financially underserved populations in Buncombe County. We provide fully subsidized evidence-based therapeutic wilderness experiences to the individuals involved with area programs such as Veterans Treatment Court, Adult Treatment Court, Justice Resource Center, Juvenile Crime Prevention Council and the Department of Juvenile Justice, Sobriety Court, as well as sober living and transitional living programs throughout Buncombe County.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Therapeutic Adventure Work
Therapeutic adventure offers powerful experiential tools to increase self-awareness, challenge self-limiting beliefs, teach mindfulness-based skills of self-regulation and resilience, learn effective interpersonal skills, and to develop the types of relationships that support and maintain change.
The program takes place outdoors and accounts for other scheduled commitments, allowing it to fit easily into your life. Goal setting, accountability, emotional awareness, effective communication and follow through are the keys to growth and healthy relationships, and the adventure experiences create a unique platform to teach such critical life skills.
The adventures themselves allow opportunities for participants to track their progress in more tangible ways than traditional forms of therapy allow. Relationship to self and others is deepened, and the shared adventures create unique opportunities for in-depth therapeutic processing & group facilitation.
Where we work
External reviews

Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of youth service participants who have involvement in juvenile justice system
This metric is no longer tracked.Totals By Year
Population(s) Served
Young adults, Adolescents
Related Program
Therapeutic Adventure Work
Type of Metric
Other - describing something else
Direction of Success
Increasing
Number of clients served
This metric is no longer tracked.Totals By Year
Related Program
Therapeutic Adventure Work
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
293 individuals: 56 were housing-insecure women; 119 were adults; 62 were 7-14 year old BIPOC youth; In FY2021, 65% of all county diversion program graduates were PIVOTPoint participants.
Hours of no-cost treatment provided
This metric is no longer tracked.Totals By Year
Related Program
Therapeutic Adventure Work
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Students in therapeutic wilderness settings show significant movement towards readiness for change; more realistic self-perceptions, and more positive social attitudes and adjustments, as well as leading to an increased sense of belonging. Through leveraging the therapeutic relationship and cultivating transformation on an individual and community level, PIVOTPoint WNC aims for all participants include an increase in positive interpersonal skills; reduction in known substance use; reduction in recidivism; reduction in school/residential behavior problems; an increase in positive relationships with peers; an increase goal-oriented decision making and action-taking; and an increase in overall access to experiential therapeutic support services and other social determinants of health.
What are the organization's key strategies for making this happen?
PIVOTPoint WNC expects the following participant outcomes: First, clients will generally increase in self-awareness, leading to an increased recognition of behavioral consequences and available choices; second, clients will have a higher level of accountability both to self and others; third, clients will learn healthier coping strategies leading to increased environmental control; fourth, through therapeutic adventure, clients are provided tangible evidence of success, thereby correcting negative self-conceptions and leading to a more positive self-concept; fifth, clients will learn creative problem-solving, communication, and cooperation skills; and sixth, therapeutic adventure facilitates realistic appraisal of individual strengths, weaknesses, and self-imposed limitations. Ultimately, this increased awareness leads to better decision-making abilities. (Newes & Bandoroff, What is Adventure Therapy?). Through achievement of these outcomes, PIVOTPoint WNC anticipates stabilization/cessation of current substance use, avoidance of future or expanded substance use, and increased pro-social interaction, resulting in increased positive outcomes and reduced return to substance use.
PIVOTPoint WNC proposes implementation of the Adventure Therapy Experience Scale (ATES) for purposes of reporting to the grantor. ATES was developed in order to assess outcomes that are specific to therapeutic adventure experiences.
What are the organization's capabilities for doing this?
Through the leverage of community partnerships and stakeholders as well as personal contacts, the organization is positioned to continue to support the at-risk and early recovery from SUD community in our county. Through intentional collaboration projects, the organization is creating scalable and replicable service models and infrastructure to expand its reach and have impact on a regional level.
What have they accomplished so far and what's next?
We have already expanded our support with the Juvenile Justice programming in our county into county-wide diversion programming. Through infrastructure evolution, we are creating a system of stability for our direct care staff in order to amplify impact in the direct-care world of mental and behavioral health service providers. We are currently creating a formalized recovery/community hub that will provide non-medical, wrap around services and community building services to the population we serve.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
-
Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
-
What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
PIVOTPoint WNC
Board of directorsas of 06/07/2023
Mr Matthew Nannis
PIVOTPoint WNC
Term: 2019 - 2029
Jeremy French
Making Whole
Kevin Rumley
Buncombe County Veterans Treatment Court
Lawrence Nannis
Retired
Nicole Shumate
Paws & Effect
Trica Osterberger
Private Practice
Patrick Crudup
Buncombe County Fire Department
Patrick Balsley
Sana Counseling
Robert Goodale
Retired
Patrick Armitage
Sunrun
John O'Hearn
Obviouslee Marketing
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 03/27/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.