The Denver Hospice
More from Life
Programs and results
What we aim to solve
The Denver Hospice's mission is to encircle those facing advanced illness with an unprecedented level of comfort, compassion and expertise.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Hospice
The Denver Hospice is the region’s leading, largest and most trusted not-for-profit provider of life-enhancing hospice and palliative care. That means we offer more expertise, more resources and a more complete continuum of compassionate care to patients facing life-limiting illnesses and end-of-life transition. As a result, our patients, their families and loved ones are able to get the most out of every day — the very most from life. In addition, medical professionals have the trust and confidence that we will care for their patients and add quality to their lives as no one else can.
We are driven by the belief that palliative and hospice care is not about losing life, but adding to it. Our nationally-recognized, best-practice model of personalized care supports mind, body and spirit, giving our patients and their families control over their lives with dignity, joy, compassion and unparalleled experience and support. Our mission-driven commitment puts patients above profit and translates to more time, attention and experts dedicated to every person who needs our services, wherever and whenever they need us.
Optio Health Services
Optio Health Services is the leading not-for-profit provider of palliative health care at home services in metropolitan Denver. We specialize in symptom management, decreased hospitalizations, advance care planning, coordinating with primary care doctors and connecting patients with community resources.
Bereavement Services
Through our Footprints program for children and our Adult Grief Center, we provide support and education for hospice patients and families as well as the community at large. Our bereavement services include individual counseling, grief support groups, condolence cards, informational mailings, telephone calls, a monthly newsletter, and off-site retreats. In 2012, the grief center provided support to over 3,000 adults and children through counseling and support calls.
Where we work
Awards
Circle of Life 2013
American Hospital Association
External reviews

Videos
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We are dedicated to ensuring our community has access to the most appropriate, highest quality, patient-and-family centered care available for people at life’s end. Our goal is to be known as the region’s leading, largest and most trusted not-for-profit provider of life-enhancing hospice and palliative care.
What are the organization's key strategies for making this happen?
At the direction of our Board of Directors, we had the foresight to anticipate and address the changing landscape of healthcare policies, shifting reimbursements and increased competition from for-profit hospices. These efforts have allowed us to focus on reach, resilience and providing the highest standards of clinical care.
What are the organization's capabilities for doing this?
Since 1978, The Denver Hospice has remained true to our commitment to provide an unsurpassed level of expertise and experience, hiring only the best of the best. Our depth of expertise means are renowned for our knowledge in how to reduce pain and suffering while increasing quality of life and joy. Our experts are so respected and trusted by the medical community, we are who they turn to with their most acute and difficult cases. We are the only hospice in our community with expertise in offering anticipatory pediatric counseling.
What have they accomplished so far and what's next?
Some of our accomplishments include: 1)We are a national hospice leader in reducing re-hospitalizations. 2) Most of our patients report comfort within 48 of being in our care and 94 percent of families served at our inpatient care center are happy with their experience. 3)Our palliative care program consistently earns five stars for patient care, the highest rating possible on our patient satisfaction survey. We have specific goals for the future that include specific achievements in the following areas:
1) Service and Quality
2) Growth
3) People/Culture
4) Finance
5) Community
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
The Denver Hospice
Board of directorsas of 03/28/2022
Mr Brad Baumgartner
Mr Rodney Rice
Susan Law
No affiliation
Evi Makovsky
No affiliation
Brad Baumgartner
No Affiliation
Tim Bowen
President & CEO, Care Synergy
Becky Takeda-Tinker
No affiliation
Kay Cowling
No affiliation
Besty Moran
No affiliation
Joanne Sherwood
No affiliation
Shari Repinski
Adele Phelan
No affiliation
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 03/28/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.