PLATINUM2024

Hope Communities, Inc.

Home. Opportunity. Community.

Denver, CO   |  http://www.hopecommunities.org

Mission

Hope Communities mission is to strengthen communities and provide pathways to economic and personal opportunity through affordable housing, educational programs and support services.

Ruling year info

1981

CEO & President

Ms Sharon A. Knight

Main address

2543 California Street

Denver, CO 80205 USA

Show more contact info

EIN

84-0829068

NTEE code info

Housing Development, Construction, Management (L20)

Family Services (P40)

Community, Neighborhood Development, Improvement (S20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

For over 40 years, Hope Communities has helped thousands of low-income families systematically break the cycle of poverty by holistically addressing the needs of residents and community members, helping them reach their personal goals, achieve self-sufficiency and become productive, engaged members of the community – upon the bedrock of affordable housing. We serve 3,000+ individuals each year with housing, resource navigation, wrap-around services and customized programs to start on a pathway to economic security and well-being.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Affordable Rental Housing

Hope has 278 affordable units available and is seeking the opportunity to acquire/build more. We create the environment of home, not just a place to lay one’s head. We have flexibility regarding time/income requirements, which allows residents to gradually move towards self-sufficiency. We will preserve/enhance our properties and be a part of the solution in providing additional affordable housing for low income, culturally diverse residents. Hope serves approximately 3,000 people each year.

Population(s) Served
Adults
Families
Low-income people

Hope Communities offers resident programs and services unique to community needs and demographics. All programs are voluntary and free of charge, and offered to all community members, resident or not. These programs include: adult education, youth education, health and wellness, case management, and community building.

Population(s) Served
Adults

As a pioneer in affordable housing, Hope recognizes the need for affordable, safe housing opportunities for low-income populations. In response to a rapidly changing housing market coupled with the incredible population growth of metro Denver, Hope seeks opportunities to grow its affordable housing program strategically and sustainably.

Hope staff helps clients find and maintain stable housing. This includes support with housing searches, applications, and support through the housing application process, as well as tenant education and emergency funds to avoid eviction and retain the housing they have (552 housed, 241 received financial housing assistance in 2022).

Population(s) Served
Adults
Families
Low-income people

Hope provides a variety of youth programs, including after-school enrichment, Ready Tots, BOYZ in the Gardens, Girls Empowerment Group, and out-of-school camps. These programs provide academic enrichment, social-emotional development, and tools to build resiliency (315 served in 2022).

The Boyz in the Gardens program provides a haven and coaching environment for young men of color from the NE Park Hill neighborhood and is led by a man familiar with the neighborhood with lived experience, having been recruited and then inducted into a gang early in his life. Group topics focus on coping skills, understanding how to harness and redirect emotional responses to the many challenges the young men face, and building a new schematic for their futures.

Hope also has a variety of after-school enrichment programs, designed to give kids a safe-haven off-school hours where they have access to homework help, free snacks/meals, and a variety of enrichment activities.

Population(s) Served
Children and youth
Low-income people

Hope gives residents and community members access to knowledge and skills to manage their basic health and wellness, such as early childhood health education, flu shot and eyeglass clinics, dental and heart health screenings, assistance accessing health coverage and navigating medical institutions and an annual community wellness event.

Hope served 744 people in 2022 with health-related activities, including food distribution and Tent Topics; clinics for women’s wellness, mental health support, and vaccine clinics.

Population(s) Served
Adults
Low-income people

At each of our four affordable housing properties, Hope Communities promotes resident participation and community interaction through strong neighborhood alliances, facilitating annual block parties, community councils, a community garden, resident councils, safety meetings, and other property events.

These events are important at all sites but particularly with our refugee clients, who need social bridging opportunity. These are meaningful activities for our community members in providing a platform for residents to advocate for themselves, build social capital, and gain access to resources otherwise unavailable to them.

Population(s) Served

We provide a continuum of services that offer information and resources to help clients achieve gainful employment and job retention and access to continuing education. Each person has a tailored pathway to reach their ultimate goal, which is often owning a home of their own. Staff supports workforce readiness/cultural competencies related to work, assists residents in resume-building, seeking job opportunities, digital and financial literacy classes, and addressing obstacles to employment retention, such as reliable childcare, transportation, medical barriers, workplace literacy, and conflict resolution.

Population(s) Served

Hope offers a full array of programs, services, workshops, and events help newcomers to the country gain the information and connections they need to integrate successfully into the community (931 served in 2022). Hope also offers individualized, linguistically appropriate resource navigation and case management focused on access to resources and benefits (1,011 served in 2022).

Population(s) Served
Adults
Low-income people
Families
Adults
Low-income people
Families
Adults
Low-income people
Families

Where we work

Awards

Eagle Award 2021

Housing Colorado

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We have seen a growing need for our services over the past few years, partly due to the influx of Afghan refugees, and partly due to COVID-related economic struggles.

Number of low-income families housed in affordable, well-maintained units as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Related Program

Affordable Rental Housing

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

A combination of economic concerns, an influx of newcomers to our community, and a reduction of benefits have all contributed to a greater need than ever for our food distribution services.

Number of immigrants, refugees, and other newcomers who received services in housing, basic needs, and/or navigation

This metric is no longer tracked.
Totals By Year
Population(s) Served

Immigrants and migrants

Related Program

Resource Navigation and Newcomer Integration

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Hope Communities' organizational goals are:
1. Maintain and expand the number of service-enriched affordable housing units available to area residents.

2. Strengthen and expand programs for adults and children that provide the tools needed to integrate in the community and attain the skills to further family self-sufficiency.

3. Reinforce and expand resource navigation enabling residents to secure basic needs and gain skills required for livable-wage jobs and set a pathway for economic opportunity.

4. Ensure financial viability to support expanded capacity of the organization.

5. Strengthen the visibility and reputation of Hope with supporters and the community.

6. Ensure strong leadership with an engaged board and empowered employees.

Hope Communities organizational goals are:
Goal 1 Objectives: Research and pursue development opportunities to expand the inventory of Hope Communities apartments. Complete feasibility studies for building additional units; Initiate improvements and additions to ensure appropriate and accessible program space at all property locations; Develop five-year plans for deferred maintenance and capital improvements across all properties.

Goal 2 Objectives: Strengthen current programs and expand program activities for children at all sites; Reinforce and expand programs to help adults gain stability, well-being and economic mobility; Facilitate workshops and activities to promote health and wellness for adults and children; Strengthen and leverage relationships with community agencies, nonprofits and civic programs to provide more programs and resources for children and adults at each property; Leverage robust tracking/evaluation system to monitor advancement of self-sufficiency and community integration competencies of adult.

Goal 3 Objectives: Continue to strengthen the development function of the organization to increase contributions to support program expansion, housing development and vital facility improvements; Ensure steady fundraising revenues by securing at least one large general operating grant annually to supplement budget to maintain or grow staffing to fulfill strategic goals; Continue to assess viability of maintaining/selling commercial properties; Develop programs to ensure receipt of at least 95% of rent owed at all properties.

Goal 4 Objectives: Enhance marketing and communications efforts on behalf of the organization across multiple platforms and venues; Implement a plan for community outreach and engagement in the community, to re-establish Hope Communities as a leader in the affordable housing and supportive services community; Continue to refine key messages and clear strategies for staff, board and volunteers to convey the mission and impact of Hope Communities to key regulators, investors and the public.

Goal 5 Objectives: Recruit and maintain a full slate of directors to the board to ensure a broad scope of skills and experiences ideally present including knowledge of nonprofit finances, fundraising, effective programming, housing development, governance and advocacy; Build capacity of the employee team to ensure strong leadership and implementation of facilities and programs.

For over 40 years Hope Communities has been committed to rich programs designed to further economic opportunity and mobility for the clients we serve, guided by core values of respect, empowerment, inclusiveness, collaboration and integrity. All staff contribute to goals and strategies to advance mission. They also listen to residents and use programmatic outcome data to inform programs and services, planning when and how to implement the most relevant offerings.  Hope was prepared to undergo a comprehensive review of our 2018 strategic plan in the last year, but instead adopted a one-year plan of action as of 2021 until we better understand the long-term ramifications of the pandemic.

By providing supportive services and educational opportunities upon the solid foundation of affordable housing, Hope enables residents and neighbors to live healthier, more successful lives and advance on their dreams for economic and personal opportunity. Hope offers affordable housing; integrated services; strategies to build social capital and networks; support to find employment; and customized programs to advance residents’ educational, personal and economic goals. Adult residents are empowered to make decisions about their future and to inform the programs and services we offer as support for their life goals. Children have access to programs and services that offer academic support, enhance social-emotional resiliency, build critical thinking abilities and create hope for the future.

Hope measures its effectiveness with a variety of program and process evaluation methodologies. The demographics and the needs at each site are so different that it is essential that we take a specialized approach to programming and the evaluation of that programming. Our goal is to be as resident-focused as possible, customizing programs in response to expressed needs, but then assessing the efficacy of the curriculum, format, timing and location.

A summary of key outcomes for 2022 includes:
• Clients/family members supported with housing, programs, and services: 3,235, a 75% increase over the full number served in 2021
• Provided navigation to 921 refugees, with 803 new to the country for five years or less. Most clients were from Afghanistan, Myanmar, the Central African Republic, Ethiopia, Somalia, Sudan, and Syria. Many more refugee, asylee, and immigrant clients from a broad variety of countries.
• Navigators assisted clients with the following challenges during the grant year:
o Food insecurity – 46,414 fresh, healthy meals served
o Community Engagement in special events (other than food) – 296
o Safety-related community meetings in East Colfax with city agencies: 11; 279 participants
o Utility Assistance - 66
o Financial Literacy/debt support -147
o Employment – 79 placed/better circumstances; 187 supported/ coached/trained
o Technological Support, including digital literacy in various languages– 187
o Basic Needs – 1,362
o Health and Wellness (including trauma resilience/mental health support)– 756
o Post-incarceration clients assisted with housing, skills, resources, and employment: 76
o Clients assisted with accessing essential social benefits: 490
• Employer engagement – employers at most food distribution events, plus one larger career fair: 21 events (Hidden Brook and the Gardens); worked with 108 employers
• Housing stability – housed 552 and supported 289 individuals who received direct assistance
• Rental Assistance
o Internal grant support 32 people for $52,512
o ERAP - 93 internal clients for $373,225
o Other agencies (7) we facilitated getting emergency rent from – 19 people for $16,321
• People who left when purchasing homes -12
• Food insecurity (special note: food distribution, camp, food baskets, treasure store, hot, prepared foods at events…)
o Events: 66
o People served: 3

By providing supportive services and educational opportunities upon the solid foundation of affordable housing, Hope enables residents and neighbors to live healthier, more successful lives and advance their dreams for economic and personal opportunity. Hope offers affordable housing; integrated services; strategies to build social capital and networks; support to find employment; and customized programs to advance residents’ educational, personal, and economic goals. Adult residents are empowered to make decisions about their future and to inform the programs and services we offer as support for their life goals. Children have access to programs and services that offer academic support, enhance social-emotional resiliency, build critical thinking abilities, and create hope for the future.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection

Financials

Hope Communities, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Hope Communities, Inc.

Board of directors
as of 02/01/2024
SOURCE: Self-reported by organization
Board chair

Chuong Le

FirstBank

Term: 2023 - 2026

Emily Charlesworth

Lewis Roca Rothgerber Christie LLP

Debbie Herrera

Colorado Housing and Finance Authority

Greg Glade

MGL Partners

Vanecia Kerr

Mile High United Way

Chuong M. Le

3i Law

Tracey Stewart

The Colorado Health Foundation

Joseph Espinosa

The Espinosa Group, LLC

Laurie Hirschfeld Zeller

Community Activist

Thomas Bryan

Colorado Housing & Finance Authority

Charlie Cummings

Innovate Commercial Real Estate

Masouda Omar

Momentus Capital

Greg Shields

FirstBank

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 4/21/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 03/14/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.