SILVER2023

Bright by Text

Raising a child isn't easy, but it doesn't have to be hard.

aka Bright by Three   |   Denver, CO   |  brightbytext.org

Mission

Our mission is help all families give kids a bright beginning so they can grow into healthy, happy and successful adults.

Ruling year info

1997

Principal Officer

Dr. Katie Richardson

Main address

3605 Martin Luther King Blvd

Denver, CO 80205 USA

Show more contact info

Formerly known as

Colorado Bright Beginnings

EIN

84-1382420

NTEE code info

Family Services (P40)

Human Services - Multipurpose and Other N.E.C. (P99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

According to Kids Count 2019, 65% of fourth-graders are not proficient in reading. Positively affecting child developmental outcomes and improving school-readiness is challenging, but nudging parents and caregivers with consistent research-based parenting tips through Bright by Text has been proven to make a difference. An independent evaluation of our program showed a 3-month advance in language acquisition among low-income families subscribed to Bright by Text versus a control group. Recent studies also show that parents are overwhelmed with the quantity of parenting information available to them and underwhelmed by the quality of what they find. Bright by Text acts as a signal breaking through the noise of early childhood education resources, equipping parents with actionable tips that they actually read and utilize.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Bright by Text

Bright by Text is a two-generation program with curated content for caregivers of children from prenatal to eight years old. The program is based on seminal research findings and includes expert content from Vroom, PBS, and others. Bright by Text delivers bite-sized doses of research-based curriculum right to a caregiver’s cellphone. Each message contains a concept, resource, or activity, and links to a landing page with more details and examples, links to related resources, and many include a short modeling video to demonstrate the behavior or activity.

Bright by Text is designed to equip each user with unique content. Messages are tailored to the age of the child, distributing the right resources when they are needed. We work with community partners to create localized messages based on the family’s zip code or county. Local message capability has been adopted by partners and receives a high level of engagement from caregivers, with 26% of families actually attending events and utilizing resources they heard about through Bright by Text.

Bright by Text remains a truly unique program and the only of its kind with localized messaging tailored to zip code. An example of our qualitative impact was relayed by our Dallas partners. A local library in Dallas held a weekly storytime with single-digit attendance. Our SmartStart Texas partners sent this local message: “Playing is learning! Bring your toddlers to Play & Learn at the Plano Haggard Library on Mondays @ 11am” with a link leading to the event signup page on the library’s website. This text resulted in 30+ new regular attendees, including two moms who had met a previous events promoted through Bright by Text and became friends, strengthening their own network and community of support. Leveraging existing data overlays, Bright by Text can also map subscriber locations combined with publicly available information identifying low income areas and HPSA’s (Health Professional Shortage Areas). These visualizations can enlighten service gaps or hot spots and aid in assessing impact for a variety of programs.

Partnerships across the country fuel our confidence that Bright by Text has a real demand and value in rural, suburban, and urban communities. As we collect increasing data from families suggesting that texts are a valued and effective way to receive information, we are excited to deliver this resource to new sites in the United States and share our findings with other innovators and leaders in the early childhood field.

We have developed the ability for Bright by Text to distribute survey evaluations via text message. This allows us to reach a larger sample more cost-effectively and allows caregivers to complete the assessment at their convenience compared to costly and inefficient phone surveys. All Bright by Text families in the region have been invited to respond to five surveys: the Profile Building Survey, the Getting to Know You survey, Bright by Text Feedback survey, Technology Use survey, and Parent Stress Scale survey. Through this internal research and surveys conducted over the past year, we know that 37% of survey respondents indicate that they are “full-time homemakers”, suggesting that Bright by Text is reaching a population that truly needs ongoing support. In order to meet child care responsibilities, caregivers need relevant information, community resources, and a network of other caregivers, and Bright by Text provides the architecture for these essential components of parenting/caregiving. We are excited to see that families value our program enough to involve their own FFN (family, friend, neighbor) network of caregivers, indicating that Bright by Text is in high demand among families across the nation.

Based on research executed by Marzano Research Laboratory, we know that 97% of respondents are likely to recommend the program to a friend or family member and in fact 69% of survey respondents have already told another family about Bright by Text. We achieved our goal of 70% of respondents reporting a positive change in caregiver behavior promoting their child’s development considering that 76% of subscribers report reading to their infant 4 or more days a week. In fact, 89% of Bright by Text children are on-target or ahead in terms of language acquisition. The study showed that 84% of Bright by Text parents and caregivers point or name pictures as they read to their infant. According to the LENA Snapshot conducted by Marzano, we surpassed our second evaluation goal with 89% of Bright by Text children are on target or ahead in terms of language development. Using the Parent Stress Scale (PSS), Marzano findings showed that 92% of Bright by Text subscribers report feeling more confident as a parent as a result of receiving texts, meeting our final evaluation goal of 70% of caregivers who receive local messages will indicate increased knowledge of under-utilized support resources. A recent survey indicated that one-third of families who received a local message confirmed that they attended an event as a result of receiving the message. Families across the US who have less access to services are learning about and utilizing resources through Bright by Text.

Population(s) Served
Families

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Infants and toddlers, Children, Caregivers

Related Program

Bright by Text

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of organizational partners

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children, Infants and toddlers, Caregivers

Related Program

Bright by Text

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children, Infants and toddlers, Caregivers

Related Program

Bright by Text

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of participants who would recommend program to others

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children, Infants and toddlers, Caregivers

Related Program

Bright by Text

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Bright by Text is a nationwide text messaging service that helps parents and caregivers of children prenatal to age five make the most of everyday interactions. Through free tips, information, games and resources, Bright by Text is proven to build nurturing caregiver-child relationships, strengthen families, promote healthy child development, and improve school readiness. Each week, parents receive three to five text messages, tailored to the age and stage of their child’s development, in either English or Spanish. Bright by Text aggregates evidence-based content from early childhood experts that includes developmental milestones, brain development, social-emotional health, and nutrition. Also included are local-market messages promoting resources and activities from Bright by Text key partners. Research shows that as a result of using Bright by Text, 92% of parents feel more confident in caring for their child. And 95% children whose caregiver subscribes to Bright by Text are on-track or above average in their language development.

Offered in English and Spanish, Bright by Text is free and easy to access for any of the 96% of adults who own cell phones (Pew Research Center, 2019). Our program serves caregivers with children aged prenatal to eight, currently reaching tens of thousands of families in all 50 states. Bright by Text equips all families with evidence-based early childhood education, and we focus on reaching vulnerable and at-risk families. Our two-generation approach to strengthening families reaches caregivers with information and resources to promote healthy early childhood development, while enhancing caregiver knowledge and well-being. Over 35% of families served report their child is on Medicaid, CHIP, or no insurance. Bright by Text leverages publicly available data overlays to determine the risk factors that our subscribers face. Across the country, approximately 37% of subscribers live in areas that are considered both low income and Health Professional Shortage Areas (HPSA). According to independent outside research, 86% of text recipients experience at least one risk factor for an early childhood developmental delay. Our evaluation and evolution have always been inspired and grounded in human-centered design, leveraging the power of Bright by Text to send surveys and learn the ways that caregivers learn best.

We partner with PBS, United Way, and other organizations across the country with a variety of expertise and services to ensure families receive any support they need to raise their children. These organizations submit community messages that promote services and resources. This tool has been proven to increase visibility and attendance for programs and events. For example this message, “FREE 10 week group for parents and babies 0-6 mths. Learn more about your baby and improve your relationship! May 14, limited spots left!” saw a click-through rate of 53%. The message was sent to 340 subscribers in specific zip codes within the Metro Denver community and over half of these recipients clicked the link leading to more information about registering for the class. Recent surveys show that over 34% of our subscribers have attended an event that they heard about through Bright by Text.

Our program uses a “whole-child, whole-family” approach by equipping subscribers with content that both reduces parent stress and encourages family interactions leading to increased caregiver confidence and improved child developmental outcomes. Bright by Text families are invited to respond to surveys that assess child development, caregiver confidence, and family technology use. We also ask for feedback on our service delivery and write-in responses for what families found valuable. Program engagements and validated survey responses are tracked along with demographic and risk factor data reported by parents/caregivers. We use this data to inform the early childhood ecosystem and improve our program.

Bright by Text continues to scale and reaches over 80,000 caregivers in all 50 states. Until recently, we have charged annual license fees for organizations to implement Bright by Text in their community. In response to the pandemic, we waived all fees for new partners through 2020. Organizations like PBS Stations, United Ways, hospitals, municipal initiatives lease a keyword to deliver Bright by Text as well as their own custom local information and messages. We have 84 current customers.

Our 5 year vision is to:
Serve 250,000+ parents and caregivers of young children
Offset Bright by Text operating costs with our social enterprise model
Increase content inventory so families with children aged prenatal to 8 receive three or more messages per week
Develop and incorporate on-demand content in which parents and caregivers can request messages on specific topics by texting ‘sleep’ or ‘math’
Develop and incorporate long code integration and two-way messaging capaibilities

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

Bright by Text
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Bright by Text

Board of directors
as of 07/31/2023
SOURCE: Self-reported by organization
Board chair

Jim Carpenter

Nancy Butler Accetta (Emeritus)

No affiliation

George Sparks (Emeritus)

Denver Museum of Nature and Science

Steve Berman (Emeritus)

The Children's Hospital

Bernie Buescher

Ireland, Stapleton Pryor & Pascoe

Doug Price (Emeritus)

Rocky Mountain PBS

Jennifer Sadler

Liberty Media Corporation

Jim Carpenter

Stratton-Carpenter & Associates

Douglas Edwards

Hogan Lovells US LLP

Jorge Gonzalez

Your Castle Services

Anna Jo Haynes (Emeritus)

Mile High Montessori

Sue Renner

Merage Foundations

Bea Romer

State of Colorado

Brad and Erna Butler (In Memoriam)

Bright by Three

Greg Gossett

HealthAware

Katie Richardson

Kaiser Permanente

Ari Opsahl

Anheuser-Busch

Nim Patel

NimbleQ

Merriam Spurgeon

Community Volunteer

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 7/26/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 07/26/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.