THE GATHERING INN

At The Gathering Inn, we are committed to providing more than just shelter. We offer a safe haven where individuals experiencing homelessness can find warmth, compassion, and a pathway to a brighter future. Our holistic approach combines temporary shelter with comprehensive support services, including access to meals, healthcare, job training, and community resources. By fostering a supportive environment built on dignity and respect, we empower our guests to rebuild their lives and regain independence. At The Gathering Inn, we believe in the inherent worth and potential of every individual, and we are dedicated to helping them reclaim their sense of belonging and purpose.

Provide best-in-class services within our current business lines.
Strategic Imperatives
▪ Stay true to our mission.
▪ Track outcomes and feedback.
▪ Continually seek opportunities to learn.
▪ Build the infrastructure, operations, and culture of wellbeing that is necessary to
succeed.
2. Expand our program services and geographic service area.

Strategic Imperatives
▪ Stay true to our mission.
▪ Expand only in jurisdictions that welcome our services.
▪ Avoid duplication of successful, apparently readily available services.
▪ Engage and empower respected community members.
3. Maintain the capacity, capabilities, and funding necessary to meet the demand
for services and to achieve best-in-class identity.

Strategic Imperatives
▪ Stay true to our mission.
▪ Track outcomes and feedback.
▪ Ensure that staff capacity, skills, and personal integrity are consistent with
TGI’s values and mission.
▪ Develop, maintain staff cultural competency to effectively serve our guests.
▪ Develop, maintain diversified and sustainable funding sources.
▪ Maintain wise fiscal management and transparency.

4. Conduct a year ‘round comprehensive communications program necessary to
support our goals.
Strategic Imperatives
▪ Stay true to our mission.
▪ Track outcomes and feedback.
▪ Add to TGI outcomes, rather than detracting from program services achieve
this goal.
▪ Reflect our commitment to wellbeing in our communications and
engagement.
▪ Engage board members and community champions in TGI outreach

Through a well-planned implementation framework, TGI is capable of meeting goals with accountability to the board of directors. Our implementation framework includes Strategies, Actions, Success Measures and Who is responsible and a Timeline for each.

Within the first six months of adopting the strategic plan, TGI has completed the following:
1. A communications audit and communication plan.
2. A decision model for expansion.
3. Standardize rules and protocols for internal operations, service delivery,
and staff roles and responsibilities, which include the following:
- Developed KPIs for staff performance.
- Incorporated KPIs into capacity building, staff engagement, service
monitoring
- Incorporated key performance indicators for B-I-C into staff training
and volunteer orientation
- Included tracking performance indicators in monitoring service
delivery.
- Created position role sheets for all roles.