Second Heart Homes, Inc.

Reviving dignity for the homeless and mental health community through housing, support and love.

Sarasota, FL   |


To revive the dignity of the homeless and mental health community through housing, support and love. We combine housing and critical support services to homeless adults with mental illnesses so they have the opportunity to address their mental health and experience recovery from homelessness and suffering. We currently own and operate 11 homes (and counting) located in Sarasota and Manatee counties. Thanks to our unique approach and generous supporters, 60 women and men are off the streets and into the lives they deserve. All this is done with zero government funding. Our high-touch, individually tailored approach to provides long-term housing, stability and independence.

Notes from the nonprofit

We rely on the support of the community to help us create sustainable solutions to homelessness and mental illness. We do not take any city, state, or federal funding.

Ruling year info


Executive Director, Founder, Secretary

Megan Howell

Main address

P.O. Box 3886

Sarasota, FL 34230-3886 USA

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NTEE code info

Mental Health Disorders (F70)

Other Housing Support Services (L80)

Other Mental Health, Crisis Intervention N.E.C. (F99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The National Alliance on Mental Illness estimates that 1 out of 4 homeless adults in the US suffer from serious mental illness. This group of homeless are overlooked. Despite all the government and private money used to combat homelessness, there has been no viable path to housing. They have no options but to continue roaming the streets, sick and without support, resulting to anything it takes to survive. Our services are for the mental health and homeless community of Sarasota, Florida. The demographic we serve are vulnerable individuals at-risk of or experiencing homelessness. Some common contributing factors to homelessness and barriers to housing include: Mental Illness Trauma Absent Support System Substance Abuse Aging out of the Foster Care System Low Income Criminal Records Eviction Foreclosure

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Second Heart Program

Second Heart Homes is dedicated to providing supportive housing to those with mental illness who have experienced or are at-risk of homelessness. Our goal is to provide long-term solutions that revive dignity and enhance quality of life through self-sufficiency.

Our Second Heart Program is innovative and designed to meet the needs of our clients. Housing is combined with daily support, mentorship, tight community collaboration, mental health art-design and custom workshops to empower our clients and equip them with the tools required to become self-sufficient.

We frequently serve those who come from backgrounds with little to no support. Whether cooking, cleaning, time-management, job-seeking, computer literacy, or arts instruction, we exercise patience to teach clients how to live again, or sometimes for the first time.

Population(s) Served
People with disabilities
Substance abusers
Economically disadvantaged people
Incarcerated people
Unemployed people

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The mission of Second Heart Homes, Inc. is to provide permanent housing solutions to the homeless and mental health population through housing, support and, of course, love. Services are designed to engage clients in learning how to cope with their issues, develop structure, skills and housing.

We use the combination of providing housing plus providing the program support needed by each individual to maximize quality of life.

Our services are based upon setting and achieving personal goals for each of our clients that aim for self-sufficiency and developing a true respect for themselves and others.

Second Heart Homes, Inc.'s strategy for successfully housing clients who have experienced chronic homelessness and/or mental illness is made up of many moving parts. First, we currently provide safe housing through 2 purchased homes and 1 leased property.
The Second Heart Program is a supportive housing program that revives dignity by providing a unique set of services tailored specifically to the needs of each individual.

The Second Heart Program enhances quality of life by providing:

• Housing
• Daily Support
• Mentoring
• Workshops
• Time Management
• Resume Building
•Computer Literacy
• Job-seeking
• Budgeting
• Cleaning
• Art Instruction
• Cooking
• Community Engagement

All these elements come together to create a purpose-driven community that gets people off of the streets and into a caring home setting.” The Second Heart Program creates the support system that has been lacking for these individuals to have a chance to move forward with their lives.

Second Heart Homes has a robust board, years of previous experience, dedicated staff and a team of very committed volunteers from diverse backgrounds.

Megan Howell MS, Executive Director and Secretary.
Megan Howell holds a Master’s degree in Science in Psychology. Her background experience is with developmental disabilities, Alzheimer’s and Dementia, and mental illness. She has completed extensive comparative work in the way of multi-cultural issues surrounding homelessness in Japan. Additionally, she teaches Origami for behavioral disorders, has extensive service industry experience, an art background, and property management experience.

David Welle, MBA, Chairman of the Board and Director
Currently operates an investment firm that invests in and manages commercial properties. Prior to this, he co-founded CSL International, a boutique management consulting firm that provides market, financial, and operating consulting services to owners and managers of sports-related developments. He also is a former partner with Coopers and Lybrand, one of the two firms that merged to form PricewaterhouseCoopers. David holds an MBA from the University of Denver and a Bachelors degree from Moorhead State University.

Kurt Bonner, MA, Treasurer and Director
Currently working in Corporate Finance for a firm on the S&P 500 that operates businesses that design and develop software and engineered products. Prior to this, he worked in investor relations for FinTech companies; LendingTree and Ally Financial. Kurt has a MA. in Economics and a BS in Finance (magna cum laude) from Old Dominion University.

Leslie Travis BS, Director
BS, Psychology – UNC, Chapel Hill, NC, MA, Psychology – Berry College, Rome GA. Trained as Family Court Mediator; Certified Parenting Educator; Director/Owner of Professional Supervised Visitation & Exchange program; 12th Judicial Circuit, Florida; 12th Judicial Circuit Family Court Guardian Ad Litem; 12th Judicial Circuit Dependency Court Guardian Ad Litem. Trained recovery specialist.

Jim Doyle
Jim has been active in finding solutions to the issue of the chronic homeless population in Sarasota since 2015.
He’s the Founder and retired CEO of, a Sarasota based company that provides sales training and revenue development services to media companies throughout the United States. He was also a partner in Gocom Media which owned TV stations in Illinois and California.

The Second Heart Homes team is committed to professionalism and helping clients live the lives that they deserve. We also utilize our robust volunteer program and have a team of case managers.

Since commencing operations as a non-profit on January 1st 2020, we have purchased 6 homes, that are all debt free and have an additional 7th home with the opportunity to purchase it.

We have developed a skills training program to prepare our clients for the work force and enhance their overall quality of life. Our clients are learning computer literacy, financial literally, interpersonal skills, self-care, art instruction and more. They are constantly striving to learn and achieve more and are even consistent volunteers in our community.

To date, we have removed over 25,000 nights of homelessness off the street. Since January of 2020, 10 of our clients have completed a dual program that is a jail diversion program for individuals with mental illness. 5 clients have successfully gone on to their own apartments and over 15 clients have obtained employment or benefits. Our clients are volunteering and giving back to the community and even mentoring newer clients who were in similar situations.

What’s Next
Our goal is to purchase a new home every 6 months. Each home translates to 6 people off the streets and into the lives the deserve. We are looking forward to opening up our first women's home as we continue to expand our mission and our team.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time


Second Heart Homes, Inc.

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The people, governance practices, and partners that make the organization tick.


Connect with nonprofit leaders


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Connect with nonprofit leaders


Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Second Heart Homes, Inc.

Board of directors
as of 06/21/2024
SOURCE: Self-reported by organization
Board chair

David Lyons

Retired Coca Cola President

Term: 2022 -

Jim Doyle

JDA Media

Erika Nikla Quartermaine

12th Judicial Circuit

Thomas Tryon


David Lyons


David Welle


Claudia Barnett

Sotheby's International Realty

Jim Cox

Fiserv Inc.

Bob Roskinsky

CEO Manasota Goodwill

Cheri Coryea


Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 6/21/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation


No data

Equity strategies

Last updated: 11/06/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.