GOLD2024

Lactation Matters

Access to breastfeeding care and education for families in Kern County

aka Baby Café Bakersfield and Central Valley Lactation Association   |   Bakersfield, CA   |  http://www.babycafebakersfield.org

Mission

Baby Cafe Bakersfield provides access to breastfeeding care and education for families in Kern County. From clinical lactation care to peer breastfeeding support, families can rely on Baby Cafe Bakersfield for high-quality assistance and support in a welcoming environment.

Ruling year info

2019

Board President

Adrienne Guirguis

Main address

2016 Klemer St

Bakersfield, CA 93314 USA

Show more contact info

EIN

84-1894306

NTEE code info

Women's Centers (P83)

IRS filing requirement

This organization is required to file an IRS Form 990-N.

Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Lactation Matters brings together local individuals who provide lactation care to families and manages Baby Cafe Bakersfield. New parents in our community need convenient and affordable access to clinical lactation care and peer lactation support. After families are discharged from the hospital after the birth of a baby, it is difficult to access qualified lactation care. There are fewer than 5 board-certified lactation consultants in the local area who are able to provide this level of care, and the fees can be out of reach for many families in our community. Although a majority of local families are eligible to receive lactation support from WIC, some choose not to utilize WIC and they are left without lactation care. No local pediatricians offer this service. Our county has higher preterm birth and low birthweight rates than most others in California, leaving the families of preterm and low birthweight infants in desperate need of highly-trained post-hospital lactation care.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Baby Café Bakersfield

Baby Café Bakersfield provides no-cost lactation support to families.

Population(s) Served
Infants and toddlers
Parents

Where we work

Affiliations & memberships

IBCLC Care Award 2020

IBCLC Care Award 2023

USLCA Annual Chapter Award 2023

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Through our drop-in service, families are able to access highly-trained, board-certified lactation consultants (IBCLCs) and lactation counselors 3 times per week at a comfortable and welcoming location. Our setting facilitates attendance by new families as early as the day of discharge from the hospital, continuity of care and consistency of messaging in lactation support and education, and an extensive staff of excellent lactation care providers. We work to be the primary resource for families in the community who require clinical lactation care and who desire peer lactation support. We strive to do this work using the least amount of financial resources, to maintain a physical location which accommodates the specific needs of new and young families and postpartum parents, and to ensure that our staff maintain the highest level of training in the field. We work to collaborate with local Labor & Delivery and Postpartum units in the hospitals to ensure parents and their infants are supported from the very beginning. We aim to create additional partnerships throughout the community to build an environment of lactation care and support which starts in the pre-conception period and continues throughout pregnancy, birth, postpartum, and beyond infancy.

- We partner with California Advanced Lactation Institute (CALI) to train staff and facilitate interns to obtain clinical mentorships. CALI is responsible for keeping staff updated and consistently trained through continuing education opportunities.
- We partner with local retail organization The Nest and Company to create and offer prenatal education for expecting families. This encompasses both childbirth preparation and prenatal breastfeeding education with messaging consistent with Baby Cafe Bakersfield and Lactation Matters.
- We nurture our staff to ensure they are providing the highest level of service to local families in a welcoming and non-judgmental atmosphere. Attention to the emotional health and mental well-being of our staff allows them to feel cared for and, in turn, to care for the families who seek out our services.
- We collaborate with WarmLine, a local organization which preserves the dignity of parents and their children by providing information and support that allows parents to thrive while learning the skills required for early parenting through infancy and toddlerhood.
- Through Central Valley Lactation Association, we maintain and nurture the local network of individuals who are providing lactation care in multiple settings, allowing for optimal communication and collaboration. Local learning and social activities bring the community together for the purpose of improving the environment of lactation care.

We are fortunate to have a staff of diversely trained and experienced persons who are committed to providing quality lactation care to local families. Our alliance of partnerships offers us a strong and broad foundation of capacities. This is especially important in terms of securing and maintaining an appropriate physical location to provide services through Baby Cafe Bakersfield. Our Board of Directors is highly skilled in problem-solving and resource utilization through their backgrounds in the medical and business fields.

Over 9 years of providing lactation care at Baby Cafe Bakersfield, we have had the privilege of serving thousands of local families. We have collaborated with our local public county hospital, Kern Medical, to share staff among both organizations. We have trained individuals to provide lactation care and they have since grown into working in other health care settings both in and outside of our community. We have connected the lactation care community through one central organization whose sole purpose is to strengthen that network. We have successfully raised funds to support our work through local events, and we have operated entirely within our means, incurring no debts or liabilities during that time.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Lactation Matters
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Lactation Matters

Board of directors
as of 02/04/2024
SOURCE: Self-reported by organization
Board chair

Adrienne Guirguis

Lactation Matters/Baby Cafe/CVLA

Term: 2019 - 2023

Mary Stanley

Diana McKenna

Karen Andresen

Leslie Bloomquist

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Not applicable
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 2/10/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 02/10/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.