Hera Inc
HERA Digital Health
Programs and results
What we aim to solve
There are an estimated 89.3 million people displaced globally today and the global refugee crisis is expected to rise to at least 200 million by 2050 due to climate crisis and conflicts. (UNCHR) There are 2.6 million Syrian women and children refugees in Turkey, who have been exposed to the debilitating effects of forced migration and remain at risk for severe health consequences. Syrian refugees resettled in Turkey have huge barriers in accessing consistent ,high quality maternal and pediatric healthcare. This takes a drastic toll on the health of women and children, who are already some of societys most marginalized people. Discrimination towards refugee groups is on the rise globally, refugees face xenophobic lead violence, exclusion and prevention of resource access, deportation, and marginalization which leads to poverty and descending healthcare outcomes.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
HERA Digital Health App
As an open-sourced mHealth platform, HERA incorporates digital technologies by providing a healthcare services app to target end users, namely refugees, a highly vulnerable population that has been traditionally overlooked by digital health technology developers. The majority of refugees today do own or have access to smartphones as well as non-smartphones, and these mobile technologies frequently serve as a lifeline to communicating with their families, communities, and when possible, to understand better the context of their host countries and seek services. HERA 2.0, the current app version, is available for use on both smartphones and non-smartphones.
Please watch our YouTube video about the app: https://www.youtube.com/watch?time_continue=5&v=BBiP-FHHeCs&feature=emb_title
Where we work
Affiliations & memberships
MEDAK 2011
Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of pregnant women beginning prenatal care in the first trimester
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
Metric 2: Completeness of four recommended prenatal care appointments during pregnancy. Pregnant refugee women receive a delay in prenatal care, ending in fewer prenatal visits during pregnancy.
Number of pregnant women receiving early and adequate prenatal care
This metric is no longer tracked.Totals By Year
Type of Metric
Context - describing the issue we work on
Direction of Success
Holding steady
Context Notes
Prenatal appointment completeness increases the chances of healthy natal and maternal outcomes. HERA helps refugee mothers find and schedule these pertinent appointments with our app.
Number of health outcomes improved
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This comes from our global reach, those who use and logged data into the app to show that they utilized an app resource.
Number of health education trainings conducted
This metric is no longer tracked.Totals By Year
Related Program
HERA Digital Health App
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
The number of prenatal/refugee women receiving educational classes through HERA, and our partners.
Number of sexually active females receiving reproductive health services
This metric is no longer tracked.Totals By Year
Related Program
HERA Digital Health App
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Our scope is prenatal care and refugee women, the metric is indirect to total number of women receiving adequate sexual health services in 2021. This is app collected data from our calendar.
Number of vaccines administered
This metric is no longer tracked.Totals By Year
Related Program
HERA Digital Health App
Type of Metric
Context - describing the issue we work on
Direction of Success
Holding steady
Context Notes
Measuring vaccine calendar completeness percentage: Vaccination completeness is a universal health priority within refugee groups, as timely vaccination is a key component in health equity.
Number of people using the Internet to keep track of personal health information
This metric is no longer tracked.Totals By Year
Related Program
HERA Digital Health App
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
HERA app helps plan and remind mothers (or caretakers) of appointments and helps them track health documents. Total number of refugees using the app.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The target population goal for 2022-2025 is to reach 30,000 users within Turkey through field expansion,workshops and online campaigns. The primary goal is to reach 30,000 refugee women. In a given year, this number will roughly lead to 90,000 vaccines facilitated by HERA and 60,000 pregnancy check-up appointments completed.
What are the organization's key strategies for making this happen?
Currently, the HERA app serves 10,000 refugees in Turkey as part of the expansion of our piloted project. Based on this initial success we have set some ambitious goals for the future .There are 850 thousand childbearing-age refugee women in Turkey. Considering the births each year and the mean number of children per family (2-3), we estimate our catchment population to be 200 thousand refugee women and children each coming year.
HERA Digital Health will use the funding to expand our current mobile and field outreach.Our mobile method requires expansion through scaling app usage, which in turn will capture better population data.There is a gap in refugee data, again with a larger gap in refugee women data, and this is not ideal when creating a outreach program. Running parallel to these goals, HERA will also allot a part of the received funds towards project expansion, and creating robust evidence of effectiveness. We will be using grants to increase Turkey's field capabilities, expand our online presence, and formalize the M&E procedures (including research protocols) for support staff.
To accomplish our expansion goals, we will need to hire more field staff in Turkey. Secondly, we will require a larger outreach budget (which includes marketing). We will also allocate some funding to help maintain our partnerships with community and government organizations that have our target populations within reach. Our expansion will bring us closer to an interoperable system, where the government healthcare systems and our app provide a seamless integration for refugees.
What are the organization's capabilities for doing this?
HERA is a global team: consisting of a CEO and field manager based in Turkey and additional board members in the United States. 50% of our board is female, whereas this ratio goes up to 80% for the field team. Moreover, HERA is mainly a volunteer-based organization. As an open-sourced collaborative project, more than 30 people from Turkey, the US, Brazil, Singapore, and Palestine have volunteered their energy and time to support our mission. We recently made our first refugee hire as a software developer.We also collaborate often with graduate and undergraduate students,many who have shared interest or want experience interning with our organization. Through leadership ,the board and volunteer hours, HERA operates like a fully staffed non-profit, which is reflective in our work to make a difference for refugee women.
We currently have two mobile applications live on the Apple App Store and Google Play Store. They are separate mobile applications for two separate markets:
1) Refugees in the US, namely in the Nebraska refugee camp
2) Refugees in Turkey
3.)HERA's goal is to decrease death and disease among refugee populations by providing a mobile health platform that connects refugee populations with existing healthcare worldwide.
An outcome and output-oriented logical framework is used to create activities and key milestones (outputs) in order to achieve this goal.
Outcome 1: Within one year, increase by 20%, with the uptake of preventative health services for pregnant women and immunizations for children under two years of age among refugees in Turkey.
Output 1.1: 30,000 Syrian refugees enrolled in HERA by the end of 2022.
Output 1.2: 50,000 downloads of HERA by the end of 2022.
Output 1.3: At least 80,000 women were made aware of HERA.
Output 1.4: At least 10,000 men/heads of families were made aware of HERA
Outcome 2: By late 2023, scale up the HERA platform to be piloted in at least two countries that host refugees.
Output 2.1: To register HERA for use in at least two countries.
Output 2.2: To enroll 5,000 refugees to use HERA in at least two countries.
Outcome 3: By mid-2024, create a sustainable partnership with at least three international organizations (e.g WHO, UNICEF, MSF, UNHCR, IOM) willing to use the HERA app to support their humanitarian aid projects in Turkey and globally.
Output 3.1 – Create long-term relationships / active organization level users (at least two).
Output 3.2 – Receive sustainable funding with a runway of 1.5 years at any time.
Output 3.3 – Create and maintain tech infrastructure and team.
4.)As an open-sourced mHealth platform, HERA incorporates digital technologies by providing a healthcare services app to target end-users, namely refugees. Refugees are an increasingly vulnerable population, that traditionally, has been overlooked by digital health technology developers. The majority of refugees today have access to smartphones as well as non-smartphones. These smartphones frequently serve as
What have they accomplished so far and what's next?
HERA's proof of concept phase helped 300 women and 476 children access critical immunizations and prenatal care. In the calendar year, 2021, 1000 refugee women were enrolled in HERA, 500 refugee women trained on the importance of vaccines and pregnancy care, and 300 refugees informed about COVID-19. Additionally, 5000 vaccine appointments and/or pregnancy check-up appointments were facilitated.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Hera Inc
Board of directorsas of 05/06/2024
Neeru Narla ,PhD, MPH
Phoenix Children's Hosptial
Aral Surmeli, MD MPH
HERA Digital Health
Mike Kautz
Righthand Capita
Kristyn Anderson
Rasky Partners
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 07/23/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.