Homeless Intervention Services of Orange County

aka HIS-OC   |   Placentia, CA   |  www.his-oc.org

Mission

We provide several programs to assist the homeless or people at risk of homelessness, to transition to permanent housing and sustained self-sufficiency.

Ruling year info

2020

Principal Officer

Carrie Buck

Main address

907 N Bradford Ave

Placentia, CA 92870 USA

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Formerly known as

HIS House

EIN

84-2790299

NTEE code info

Temporary Shelter For the Homeless (L41)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Transitional Housing Program

We help people in North Orange County transition out of homelessness. We are different from an emergency shelter because we provide a longer-term guided process to achieve self-sufficiency. Our programs require a commitment on the part of our clients and provide tools so that a return to homelessness is prevented. Homeless Intervention Services of Orange County integrates job training, therapy, case management, and education into a continuum of care that addresses each client’s specific needs.

The Transitional Housing Program is primarily for families experiencing homelessness and, in most cases, in need of reunification.

Population(s) Served
Economically disadvantaged people
Family relationships
Adults
Children and youth

The CHESS program is for at-risk young adult men aged 18-24. Our program is designed to eliminate as many barriers to success as possible, training students in the basics of independent living with daily support and advocacy from a multidisciplinary on-site time team. Living in a college dormitory-style setting, resident advisors (RAs) will be available 24/7 and assist with crisis intervention, mentoring, advocacy, problem solving, job training, and financial education.

With guidance from case managers, students establish a case plan with a minimum of three goals in areas such as academic progress, employment, housing, graduation, substance abuse, and overall health. The Case Managers help escort students to appointments and important events, assist with placement and paperwork, and connect the students to partner agencies. The program works with students to improve interpersonal skills, provide educational opportunities, assist with job preparation, and ensure that physical and menta

Population(s) Served



HomeShare OC matches are living arrangements between two unrelated individuals. College students enrolled in school are matched with a homeowner who has a spare room available to rent. The mission of HomeShare OC is to provide students an opportunity to pursue their educational goals, while enriching the lives of seniors through shared housing.

Population(s) Served
Adolescents
Young adults
At-risk youth
Adolescents
Young adults
At-risk youth

Our Housing Connection Program is a new program that our team developed in response to the increased need for assistance which was further inflated during the pandemic. Our call volume more than doubled in 2020, and we needed to help as many people as possible.

Some folks who call us will not fit into one of our programs either because our beds are full or because another program in Orange County will serve their needs better.

Population(s) Served
Economically disadvantaged people
Economically disadvantaged people
Economically disadvantaged people
Families

Where we work

Affiliations & memberships

Placentia Nonprofit of the Year 2018

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of homeless participants engaged in housing services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Families, Homeless people, Extremely poor people, Unemployed people

Related Program

Transitional Housing Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

The metrics here reflect only those we have served directly through transitional housing. However, through our outreach/Housing Connection, we served 1,247 in 2021; 1,162 in 2020; and 534 in 2019.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Homeless Intervention Services of Orange County (HIS-OC)’s staff and volunteers are committed to the critical work of sheltering, advocating for, and supporting unhoused individuals and families in Orange County, California where thousands of people are without shelter on any given night.


HIS-OC serves this vulnerable population through several programs operating out of our Placentia offices and through community outreach. Our original program and the focus of this proposal is our transitional housing program for families. We also offer a Combined Housing, Education, and Skills for Students (CHESS) Program for transitional age youth (TAY), HomeShare OC; the HIS-OC Emergency Shelter; and the Housing Connection, a networking and referral program for people who need services other than, or in addition to, transitional housing, emergency shelter and/or TAY housing. The transitional housing property holds 54 beds. In addition, we have six emergency shelter beds and nine beds for our transitional age youth in the CHESS program at separate locations. Our transitional housing programs include case management, assistance with job training and placement, physical and mental healthcare assistance, and much more.

One of our goals for 2022+ is to expand our street outreach and Housing Connections services for individuals and families who may need services different from our shelter models.

In HIS-OC’s family transitional housing shelter, 83% of families comprise single mothers with children. Our organization has a passionate and committed staff with over 60 years combined experience who work together to achieve our mission to support people to overcome homelessness and achieve independence; 91% of HIS-OC’s budget goes directly into serving people who are housing insecure or experiencing homelessness. We work to build trust and guidance for an extremely isolated population who may be suffering from avolition, finding themselves unable to move forward and stuck in a cycle of acceptance of what may seem like a hopeless situation.

Our organization grew out of a mission of the Placentia Presbyterian Church. In 2020, HIS-OC became its own entity to continue to serve unhoused individuals and families through our transitional housing program. Since then, we have formed the aforementioned CHESS program, HomeShare OC, Housing Connection, and we are on track to continue to expand and add on services over the next five years.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve unhoused individuals and families.

  • How is your organization collecting feedback from the people you serve?

    Paper surveys, Case management notes, Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

Homeless Intervention Services of Orange County

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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Homeless Intervention Services of Orange County

Board of directors
as of 02/25/2022
SOURCE: Self-reported by organization
Board chair

Cathy Suh

Community Volunteer

Term: 2022 - 2024

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/25/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

 

Sexual orientation

No data

Disability

No data