Holidays & Heroes

Honoring Those Who Serve

Westworth Village, TX   |  www.holidaysandheroes.org

Mission

Holidays & Heroes main focus is to show support to local military families during the Christmas holidays by showing these families that they are not alone and there are people in the community that truly care about their well-being. This is accomplished through sponsorship of military families by local citizens who provide gifts for the families and provide a Christmas experience for them. Our motto is “Serving those who serve us”.

Notes from the nonprofit

Holidays and Heroes considers its mission in every decision made to serve our military population. We look forward to working with our Advisors, Ambassadors, military members and their families, our sponsors, and our donors.

Ruling year info

2020

President

Kerre Randel

Main address

106 Monterra Cir

Westworth Village, TX 76114 USA

Show more contact info

EIN

84-4983099

NTEE code info

Gift Distribution (P58)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Since 2015, Holidays & Heroes has worked to carry out its mission… to support local active duty or reserve military members of enlisted ranks E1 to E6 from all service branches and their families during Christmas. Our unique program begun even before Holidays and Heroes became a 501(c)3 in 2020 shows these families that they are not alone and that there are people in the civilian community who truly care about their well-being. Our mission is accomplished through sponsorship of military families by local citizens who provide gifts for the families and provide a Christmas experience for them. Our motto is “Serving those who serve us”.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Holidays & Heroes

Holidays & Heroes provides Christmas gifts to military families in need of assistance and are stationed at the Naval Air Station Joint Reserve Base Fort Worth. Annually, two events are held to facilitate the provision of gifts to the military families. The first is the "Gathering of the Gifts" event where sponsors bring wrapped gifts they have purchased for the military families. The second event is the "Military Family Christmas Party" where the military families receive their gifts. At this party, there is lunch, photographs with Santa, musical entertainment and children's entertainment.

Population(s) Served
Low-income people
Military personnel
Veterans

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Low-income people, Working poor, Military personnel, Veterans

Related Program

Holidays & Heroes

Type of Metric

Other - describing something else

Direction of Success

Increasing

Context Notes

2020 we were restricted to drive-by only events due to Covid-19 restrictions. 2021 there were no restrictions at our events, and approximately 200 volunteers were present

Total number of organization members

This metric is no longer tracked.
Totals By Year
Population(s) Served

Military personnel, Veterans, Low-income people, Working poor

Related Program

Holidays & Heroes

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Number of families served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Military personnel, Veterans, Working poor, Low-income people

Related Program

Holidays & Heroes

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of Facebook followers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Low-income people, Working poor, Military personnel, Veterans

Related Program

Holidays & Heroes

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Holidays and Heroes has a goal of easing the burden of financial stress that is felt by our local military members and their families primarily during the Christmas holidays. By actively engaging the local civilian community to make donations and sponsor families by purchasing gifts for them, we have been able to create a way for our civilian population to give back to those who have sacrificed so much for the citizens of the United States. For the past two years, we have also been able to provide an additional monetary gift card presentation to each and every one of our recipients later in the Spring to help with any additional financial needs that our military member recipients might have. With the cost of goods increasing recently, we know that our military members need more support now than ever in the past.

With our goal in mind, we will continue to look for ways to grow our community of donors, both individuals and corporate sponsors. We are actively and purposefully working on our communication and social media outreach to expand our community support, and we are looking at engaging a donor management system like Network for Good to continue our strategic plan of growth for our foundation. A donor management system will help us to continue the engagement and participation of our previous donors while working to add new donors to our community.

We have a very active Board of Directors as well as Advisors who are all volunteers but are enthusiastically involved to help Holidays and Heroes continue to thrive. We meet regularly and also are using a survey questionnaire to assess our 2021 Christmas event looking for both all of the positive outcomes as well as places we can improve. The Board wants to be sure that Holidays and Heroes will continue to grow and be sustainable into the future.

Holidays and Heroes, prior to being a foundation, grew from an idea to help the local military members in 2015 to a 501(c)3 Nonprofit Foundation incorporated in 2020. The first year we helped less than 40 families, but each year we have grown to helping more families. This past Christmas 2021, we helped 134 military families with over 200 volunteers and 600 total participants at our Military Family Christmas Party. We also were able to facilitate 2 cars being given to 2 deserving military families from Caliber Collision's Recycled Rides program. We hope to continue the car giveaway in the future as we continue to touch more military members and their families lives. We know from testimonials that we are making a difference as we are "Serving those who have served us!"

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Our mission is to serve primarily E-5 and below military members and their families at NAS JRB Fort Worth by providing them with a Christmas experience that includes presents donated by sponsors. We continue with financial assistance in late spring by providing each family a $300 gift card (total disbursement in 2022 will be approximately $40,000). For Christmas 2021, we served 134 families with our program. We also provided a grant of $4,000 to purchase a commercial refrigerator for the NAS JRB Fort Worth Food Pantry. Last, we are looking at providing additional grants to a few military organizations on the base adding up to approximately $20,000.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Case management notes, Testimonials from military members,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We added a board member who recently retired from the US Navy. She brings relevant experience with the community that we are serving. We also realized that by providing $300 gift cards to the families as we did last year is a practical way we can help our families with their expenses.

  • With whom is the organization sharing feedback?

    The people we serve, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    We make sure that we are providing help in the way that it is best needed to fulfill the needs of our military members and their families. We want our sponsors and donors to know that we are good stewards of their funds.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

Holidays & Heroes

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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Holidays & Heroes

Board of directors
as of 1/20/2022
SOURCE: Self-reported by organization
Board chair

Kerre Randel

Anne Pottinger

Susan Irvin

Melanie Whitley

Brittany Rico

Mia Curb

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 01/17/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 01/14/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.