911 At Ease International, Inc

Keeping first responders strong

aka 911AEI / At Ease Program   |   Santa Barbara, CA   |  www.911aei.org

Mission

911 At Ease International exists to support first responders and their families, so they can be at their best to serve their communities. Support services are free, confidential, and provided through professional, trauma-informed counseling. We are committed to Keeping first responders strong.

Ruling year info

2020

Co-Founder and Executive Director

Sgt. Mike McGrew

Co-Founder

Michael Armand Hammer

Main address

PO Box 30363

Santa Barbara, CA 93130 USA

Show more contact info

EIN

84-5130619

NTEE code info

Other Mental Health, Crisis Intervention N.E.C. (F99)

Community Improvement, Capacity Building N.E.C. (S99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

First responders need access to quality, confidential, trauma-informed care for strong mental and behavioral health. Individuals in these professions witness and respond to traumatic situations in our communities every day, and it impacts their mental health. This impact may result in Post-Traumatic Stress Injury and other significant issues (I.E. depression, substance abuse, marital and family issues, even suicide) which are a rampant concern across responder networks. Oftentimes, first responders equate the need for therapy as a potential fitness for duty issue and do not get help. Some first responders have faced concerns from employers or team members, damaged reputations, and even administrative leave or discharge from the job, for seeking counseling. Yet, trauma-informed counseling and support have shown a positive impact for creating resilience. Committed to Keeping our first responders strong, 911AEI exists to provide unique opportunities for responders and their families.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

"At Ease" Program (Local Programs Providing 911AEI Services to First Responders and Their Families)

The 'At Ease' program is committed to Keeping first responders strong, responding to the need for improved mental and behavioral health across first responder networks. Our program supports those on our frontlines with access to free, confidential, professional, trauma-informed counseling and services to heal from Post-Traumatic Stress and other effects of workplace events.

Quality mental healthcare is in great demand for first responders, amplified since Covid-19 and recent events. In these professions, individuals witness and respond to traumatic situations in our communities every day, with an impact that often results in Post-Traumatic Stress Injury and other significant issues (I.E. depression, substance abuse, marital and family issues, even suicide), which are a rampant concern across responder networks. As Post-Traumatic Stress (PTS) affects daily life, both on the job and at home, regard for the mental wellbeing and behavioral health of those involved intensifies.

While most of these professionals have access to therapy and treatment through employee assistance programs (EAPs), concerns about confidentiality often hinder participation. It is common for first responders to equate the need for therapy as a potential fitness for duty issue. Some first responders have faced concerns from employers or team members, damaged reputations, and even administrative leave or discharge from the job, for seeking counseling. Yet, trauma-informed counseling and support have shown a positive impact for creating resilience and Keeping our first responders strong to continue to respond to the needs of their communities.

911 At Ease International is a nonprofit organization that exists as a solution, by providing access to trauma-informed therapy and support to first responders and their families. The At Ease program is built upon firsthand experience and testimonies of healing from trauma-related injury through counseling and services provided. The founders and leaders in our organization cited a solution to this problem after having personally experienced and witnessed detrimental consequences of Post-Traumatic Stress due to first responder service. Each program operates independently from first responder departments, which allows ease of access and quick support, and ensures confidentiality.

How it works: At Ease provides services to first responders through local programs. Each program is comprised of several key elements, including department agency partnership, a network of trauma-informed clinicians, committee training and development, program marketing, oversight, and ongoing accountability. Local, vetted, culturally-competent clinicians serve first responders in their region. Each program is sustainable with the support of local collaboration. Each clinician is independent, licensed, and insured.

Our 6+ year organization began under the umbrella of the Santa Barbara Police Foundation, and over the years we began to receive requests to start an “At Ease program” in various parts of the country and world. In March of 2020, we began to respond to the need to expand nationwide. Our programs derive success in establishment with key leaders among first responder networks. We have used the success that is built around our Santa Barbara At Ease program to frame infrastructure for additional regions. 911AEI provides services for all first responders serving in law enforcement, fire departments, paramedics, and healthcare professionals in emergency rooms, COVID 19 floors and ICU staff.

Please view the video on our site www.911aei.org to find out more about the impact of our organization.

Population(s) Served
Emergency responders
Adults
Children and youth
Family relationships
Health

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

911 At Ease International provides critical support to first responders their family members through our At Ease program. First responders serve as a cornerstone of strength in our communities and are essential for maintaining safety and peace in every arena. These individuals must be unstoppable, gentle, alert, vigorous, and discerning amidst grandiose circumstances, as they tend to situations the general public should not have to and many cannot fathom. With so much trauma on the front lines, support for mental health is clearly a need.

911AEI exists as a solution, in response for improved mental and behavioral health among first responder networks. We provide free, confidential, trauma-informed counseling and services to first responders and their family members through our At Ease program. With this program, we aim to improve mental and behavioral health across first responder agencies. We aim to support collaboration between responders and their communities. At Ease exists for Keeping first responders strong.

The At Ease Program unites local communities with their first responder networks to promote a culture of peace and safety. At Ease programs are built upon community support, agency collaboration, partnership with department heads and line-leaders, first responder participation, and the most excellent therapists. Each program is established by pulling together local leaders, therapists, and clinicians to support the responders close by. 911AEI leadership is comprised of key individuals who share varied experiences and offer trauma-specific support to those serving in first responder networks. Each At Ease program is established with key leaders and influencers across first responder networks, and a Program Manager with history and experience within the field. Co-Founder and Executive director, Mike McGrew, served for 31 years as Police Officer and Sergeant in Santa Barbara, CA.

Goals
1. Keep up-to-date infrastructure for both 911AEI and At Ease programs to ensure strong practices and streamlined communications.
2. Expand opportunities for first responders to utilize At Ease services by establishing At Ease Programs in all US states.
3. Promote and assess community involvement and awareness for continuous participation.
4. Assess At Ease Program success for positive outcomes, increased utilization, and ongoing growth to ensure sustainability.
5. Use feedback and evaluation for constructive growth and further opportunities.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Focus groups or interviews (by phone or in person), Community meetings/Town halls,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

911 At Ease International, Inc

Board of directors
as of 7/14/2021
SOURCE: Self-reported by organization
Board co-chair

Michael Armand Hammer

911 At Ease International

Term: 2020 -


Board co-chair

Sgt. Mike McGrew

911 At Ease International

Term: 2020 -

Michael Hammer

Armand Hammer Foundation

Sgt. Mike McGrew

911 At Ease International

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Clinical Advisor

James Nigro

Dr. Dennis Sempebwa

Global Goodwill Ambassador

Jim Stretchberry

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Suzanne Torretti

Ron Torretti

Organizational demographics

SOURCE: Self-reported; last updated 04/21/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Decline to state
Sexual orientation
Decline to state
Disability status
Decline to state

The organization's co-leader identifies as:

Race & ethnicity
Decline to state
Gender identity
Male
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 10/15/2020

Policies and practices developed in partnership with Equity in the Center, a project that works to shift mindsets, practices, and systems within the social sector to increase racial equity. Learn more

Data
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have community representation at the board level, either on the board itself or through a community advisory board.